“Izzy provided truly elevated service. A mocha was unavailable on the app, but when Izzy saw it was only because the vanilla syrup to make the whipped cream was low; she not only helped by making one of my drinks a mocha like I had wanted, but found some whipped cream as well.“
“I visited Starbucks earlier and was disappointed with my experience. The employee (girl barista) who took my order seemed grumpy, and my iced banana protein drink was almost all ice—about 85% of the cup. There was barely any drink to enjoy.“