“They have a good selection of non - coffee items. Their line system is good. The people who actually give you your food/drink after you've paid though, need to pay attention to their job instead of standing around fiddling with their phones & talking with one another. Just because it's not a rush hour situation and someone isn't buying coffee doesn't mean they aren't an important customer too. At least they were friendly and did apologize for making me wait.I was 2 weeks post-op from back surgery, using forearm crutches, and found out the hard way that the ground level breezway between the Aspen building and the main hospital to the doors where Starbucks & the cafeteria are will not allow one to enter. Luckily you can exit from there to go to the courtyard or over to the Aspen building.To go directly between the two buildings, go to the first floor. It will save you from climbing a lot of stairs.“
“I wanna shout out Luke for his excellent customer service. I got to talk about nursing school with him because he was nice enough to ask what I was studying after explaining I needed a pick me up after class! He was so nice and made me the best drink a banana bread matcha perfectly. Was so nice to have such a friendly barista to talk to thanks Luke you’re awesome! And props for having a mom that’s a nurse 💪“
“This is my go to place! Sam and Mikki are the BEST! I come here pretty much every Wednesday to study and they are both so attentive and kind. They know so many people's names and orders---above and beyond service! The whole place is always clean and well serviced, even during rush periods. I love it!
P.S. Sam makes the BEST chai lattes! Every time he makes it, I know it's going to be amazing. Never disappoints!“
“It's been a minute since I've been to a Starbucks. I walked in today and received amazing customer service! Jared is the most welcoming, warm and helpful ever! 😊. I enjoyed my cortado and my spinach wrap WITH Sriracha! Thanks, Jared! ❤️“
“Stopped in driving from MS to CO for a hunting trip - Tony knew everyone's name and my stop turned into a full experience. I've worked in the hospitality industry for the past decade - people like Tony are special. Made my day - will always be my stop if I'm passing through FoCo now!“
“The team here is always pleasant and kind. Today I decided to go inside by myself to work on some assignments I had for school and placed a mobile order. I had no rush to get my coffee and liked how peaceful it was inside. Unfortunately there was an older gentleman who may have not meant any harm but made me feel very uncomfortable. He was asking me personal questions and after awhile approached me in the corner. I kept trying to end the conversation and he would then restart the conversation with the same questions. The employees were fantastic and I believe that they were keeping an eye on me. I can't be sure if they were but they offered him a tea and when he walked away I grabbed my coffee and thanked them... Not many people have bad intentions but as a woman I am an easy target and have to keep my guard up. I am not a very social person in settings where I have tasks to complete. I am very appreciative of the staff and I am always appreciative of their kindness... They deserve raises....... \\u003c3 Much love N. College Location... \\u003c3“
“After having a bad experience at another location in Fort Collins, I went in search for a better Starbucks. I am so glad I tried this location. Tony is by far the BEST barista I have ever encountered. He is so friendly and approachable. He made me laugh and smile. My order was made perfectly. I will most definitely be returning!“
“I moved to this area in early 2024, and I’ve been meaning to write this review ever since because this location genuinely deserves it. It’s close to my house, so I’ve become a regular pretty quickly, and I can say without hesitation: this is the best Starbucks I’ve ever been to.
I usually place mobile orders for convenience, and they’re not exactly small; typically, one drink and a couple of food items for both my boyfriend and me. Even so, this team handles it flawlessly every single time. Orders are always accurate, made quickly, and ready when I arrive (or very soon after, sometimes I get there quicker than I expect). That alone is impressive, but what really sets this location apart is the people.
This staff is consistently kind, welcoming, and just… good humans. They get BUSY, especially without a drive-thru, but I have never once seen them lose their composure or treat a customer poorly. Not once. Even during a rush, they somehow still take a second to acknowledge me, say hi, or just be warm and present. It’s such a small thing, but it genuinely makes a difference in my day every time I come in. There’s something really special about a place where you feel recognized and appreciated as a regular, and this team creates that environment effortlessly. You can tell they truly care, not just about doing their jobs well, but about the people walking through the door.
I don’t leave reviews often, but I felt like this one was long overdue. I absolutely love this staff, and they’ve turned what could just be a quick coffee stop into one of my favorite parts of the day. Thank you for fueling my Strawberry Acai addiction!“
“I had one of the best Starbucks experiences I’ve ever had at this location inside King Soopers on JFK. The two women working (one with blue hair and an older woman) were genuinely amazing. They were so friendly, welcoming, and just real, not in a scripted way, but in a way that made the whole interaction feel personal and easy. You can tell they actually care about the people coming in, not just getting through orders. It honestly made my day. Customer service like that is rare, and they deserve recognition for it. I’ll definitely be coming back because of them.“
“Everyone at this location has always been amazing. There have been a couple misunderstandings with my order when going through the drive thru, but I blame that on technology (I know the other end can sound a bit garbled when talking through a speaker), so I can't blame anyone for that. Outside of technological issues with the speaker, they have always gotten my order right. Tess is super sweet. I don't remember seeing her at this location previously, but either way, thank you for hiring her. She was an amazing addition to an already amazing team.“
“I dont EVER drink Starbucks but I was given a gift card so I came into this location to try something.. and Leigh made me the best drink I have ever had from any coffee shop. I can’t even lie, I’m a die hard Human bean lover but THIS coffee trumps anything I could get there. She needs a raise, she always washes her hands, she so friendly, she’s fast.. I can’t express how valuable people like her are. It’s hard to find people like that. Good service DOES bring people back, cause here I am.. the 3rd time now and even when this gift card is done, I’ll continue to come by when I see her working.“
“I’ve been coming to the Starbucks inside the king soopers for quite sometime now and there’s no better worker than Orlando. He remembered my name after not seeing him for while, and has always been so friendly, makes the best tasting drinks and is always so quick with his service. I don’t know what needs to happen to get him a raise or something much bigger but it needs to happen. I still go to this shop just for him!!!!“
“I don’t remeber their name but they were the best experience iv actually ever had with customer service workers. They told me about how they did not have the drink I wanted and they helped me find another one. I think the drink they made me was actually much better than the one I originally wanted. I didn’t get their name but they were there August 17th at 6pm.“
“I just had to take a moment to recognize Lindsay and the entire Starbucks crew for providing such an exceptional experience. From start to finish, everyone was incredibly welcoming, friendly, professional, and genuinely helpful.
I was placing a VARY large company order and unfortunately ran into issues with both the Starbucks app and Uber Eats. Lindsay went above and beyond to help me get everything sorted out. She made what could have been a very stressful situation feel completely effortless.
The moment I walked through the door, my entire order was already prepared and ready to go. Everything was carefully organized, secured, and handled with so much attention to detail. With such a large order, I truly appreciated how smoothly the team managed everything and made sure I had all of my drinks and items before I left.
What stood out to me most was the professionalism, teamwork, and kindness of everyone there. You can tell when a team genuinely cares about their customers, and that was absolutely the case here.
A special thank-you to Lindsay for taking the initiative and making sure everything was taken care of. Her customer service was exceptional, and she truly went the extra mile to make sure I was taken care of.
Lindsay and the entire team, thank you for making my experience so easy, pleasant, and stress-free! You all did an amazing job, and I truly appreciate the hard work, kindness, and hospitality you showed me.
Starbucks is lucky to have such a wonderful crew. Five stars without a doubt and absolutely well deserved!“