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Customers` Favorites
Customers` Favorites
“Excellent food and atmosphere“
Customers` Favorites
“Why on earth does it take 45min to get your food when the place is drive thru only? That is absurd? You can literally get a live chicken, kill it, pluck it, clean it, cut and batter the thing, then cook it and eat it in less time than to go they y’all’s drive thru.... Please find out what’s being done wrong and fix it“
Customers` Favorites
“I absolutely love coming to this Chick-fil-A in Gardendale. The facility is always spotless, the atmosphere is welcoming, and the food is consistently incredible — but that’s something most of America already knows.
What really sets this location apart is the leadership team. They’re top-notch in every way: professional, kind, attentive, and always willing to go the extra mile. You can feel the positive culture the moment you walk in.
This is hands-down one of the best Chick-fil-A experiences anywhere. Gardendale is lucky to have this team!“
Customers` Favorites
“Worst panera I have ever been to ever! Seriously it is bad. Never get orders right. I went to drive through and girl said you might want to go someone else we just had a tennis team come in and order. It needs new management .“
Customers` Favorites
“Majestic Pies is my favorite pizza place ever, and I'm so happy they provided the pizza for our wedding day! We had multiple guests tell us afterwards that it was the best pizza they had ever had! If you would like to experience wonderful food, atmosphere, and service, be sure to visit Majestic Pies!“
Customers` Favorites
“The food is AMAZING!! Servers are on top of it. 10/10! Definitely recommend!“
Coffee Shops • $
Customers` Favorites
“Delicious breakfast in a casual atmosphere!“
Customers` Favorites
“Edgar's has always had some of the best pastries in town. The customer service and atmosphere is amazing. The staff go out of their way to make you feel welcome and the food is always on point. The menu varies from breakfast to lunch to desserts to celebrations. Everything you want or need is in one place.“
Customers` Favorites
“Jackie recommended Blue Cheese, I now love Blue Cheese. I have to have it on everything…“
Customers` Favorites
“We visited from Texas and were pleasantly surprised by the atmosphere and food at Urban Cookhouse. I’d be curious to try other sandwiches, but would definitely pair it with more broccoli salad.
Parking: I walked up to the restaurant, but I did notice plenty of street parking available.“
Customers` Favorites
“The staff was delightful! We were so excited to come in and ate. Great experience 👍“
Customers` Favorites
“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!
I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.
About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.
When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.
Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.
Thankfully, this story has a much better ending.
I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.
Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.
As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“
Customers` Favorites
“Shoutout to Zaxby’s in Fultondale. I went to get food for the ER and CICU at Brookwood Hospital to thank them for taking good care of my husband Hewey Lawson. The best customer service and they all wished him a speedy recovery. Caring people❤️ They even remembered me when I came back to get dinner for the family since it smelled so good!“
Recommended
Customers` Favorites
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“I definitely recommend coming to this location! The food was amazing and so was the service! I would also like to send some appreciation to Anna (I believe is her name) the cashier at this location she was phenomenal extremely kind, warm spirit and welcoming! I will 100% be coming back!“