Customers` Favorites
Customers` Favorites
“Cava in Madison is excellent! I am not a big fan of Mediterranean food, but my wife loves Cava. I finally went with her and it was amazing! I liked that I could choose what I wanted to put in it versus a premade meal, and it helps to know that all the ingredients for the most part are healthy, which is important for me as a plant-based eater. I wish I remember the manager’s name but she gave me an amazing first time customer deal that day (note: I did not and am not saying there’s always a first time customer deal, so please don’t go in demanding one 🤣)! It was also very clean and the ambience was nice. Five star rating! Would go back again!“
Customers` Favorites
“Absolutely love this Five Guys location in Town Madison! The staff is super friendly and the service is always quick. The burgers are cooked fresh to order and come out juicy and flavorful every time. Fries are hot, crispy, and generously portioned—definitely a must if you're a fan of that real potato taste. The place is clean and well-kept, and the atmosphere is relaxed and welcoming. If you're in the area and craving a great burger, this is the spot!“
Customers` Favorites
“I cannot rave enough about “The Bomb” sandwich!! So delicious/flavorful! Yum! They are also very attentive and kind to their customers. Definitely earned this 5 ⭐️ review!!“
Customers` Favorites
“We went to Dairy Queen in Madison and I can’t say enough good things about the staff and manager. They went above and beyond to help my son who was recovering from a tonsillectomy.“
Customers` Favorites
“This location has provided consistent service and quality over the years. They provide great flexibility in crusts, and building your own pizza without adding for every topping. The staff are most often friendly and helpful. It would be great to get more locations throughout the area.“
Customers` Favorites
“Excellent Service!!! The employees/ owner are always friendly and accommodating 😁“
Customers` Favorites
“Rashad Newbie was a great welcome and friendly face at the drivers pickup window who showed great service. I will definitely be back.“
Customers` Favorites
“I have been eating here for over 30 years. This was the first fast food restaurant in Madison. I loved it then and I love it now.
They have changed their menu over the years but they have ALWAYS had the best cheeseburger ever.
Parking: no problems , i usually get a spot close to the door“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“Chelsea always greets us with a warm smile and goes above and beyond to accommodate our quirky orders. My 16-year-old son and I absolutely love Bojangles—the food is always hot, fresh, and delicious. Plus, we really enjoy the classical music playing in the background. It’s a great experience every time!“
“Used the online order pick up for the first time and it went smooth and fast. There were 10 cars in the drive thru and only 1 in the online order pick up. Within 3 minutes, a friendly person handed me my food and drinks. Everything is hot and accurate, including the condiments. Very impressed.“
Customers` Favorites
“I will have to say that Jacks has always been consistent with every location, with regard to their service, their quality, their atmosphere. Food is always delicious and their management is always spot on. I have always enjoyed my visits regardless whether it is breakfast, lunch, or dinner.“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“Very nice and clean restaurant. Excellent service
Vegetarian options: Quite a lot of fresh veggies
Parking: Plenty parking
Kid-friendliness: Employee are friendly
Wheelchair accessibility: Wheelchair accessible“
“pastor street tacos are best I've ever ate!“
Customers` Favorites
“Went in for lunch today. Tammy took my order. She was awesome!! Such a sweet lady,very welcoming. Although they were very busy. My food came very quickly. It was very fresh and hot. The store was clean. Condiment station was fully stocked. I have to say,best Taco Bell experience ever.“
Customers` Favorites
“First time there and the employee who waited on us was very helpful and friendly.I believe his name on our receipt was Xavien and we were very happy with our food and service was fast and friendly. I was told this Arby's was under new management.We will definitely be regulars.“
Customers` Favorites
“We recently visited Jack’s while staying overnight in the area, and I want to share an experience that really speaks to how a business handles customer service.
On our first visit, we picked up dinner to take back to the hotel. Unfortunately, once we got settled in and opened the bags, we realized there was an issue with our order. After a long day, that’s never ideal — but instead of letting it sour the experience, I called the restaurant and spoke directly with the general manager, Chris.
Chris was professional, calm, and genuinely concerned about making things right. He listened, didn’t make excuses, and immediately took responsibility. More importantly, he followed through. He made sure the issue was handled properly and invited us to come back the next day.
When we returned, the difference was night and day — and that second visit is what really defines this review. The staff was friendly, attentive, and clearly on the same page. The food was hot, fresh, and prepared exactly as it should be. Everything tasted great, and the experience felt smooth from the moment we walked in.
What stood out most wasn’t just the quality of the food, but the effort made to restore trust. Mistakes happen in any restaurant — what matters is how they’re handled. Chris and his team turned a frustrating moment into a positive, memorable experience, and that says a lot about leadership and culture.
The restaurant was clean, well-run, and welcoming, and the service during our return visit was excellent across the board. We left feeling appreciated as customers, not brushed off or forgotten.
Because of how the situation was handled, we would absolutely stop at this Jack’s again. Great recovery, solid food, and management that genuinely cares about doing right by their customers.“
Customers` Favorites
“this location is great! the food is always great and the employees are so kind! definitely recommend!“
Customers` Favorites
“Trell *sp., was so pleasant of a young man., great manners. And I saw him 1st hand have to save the day when someone took the wrong bag of food (I guess doordash) he made a couple jokes and got right on it to put the customer at ease. Also gave me a solid recommendation on the most meat sub the JJ..“
Customers` Favorites
“Went this am on 2/3/2026, and let me tell you. The 3 ladies in there were So Professional, Courteous and Hospitable. While waiting for my 2 sandwiches, turkey sub and a chicken Khahunah, I was able to visibly see the cleanliness, attention to detail and making the Absolute Perfect sandwiches. The harmony was felt amongst them and the Absolute Flow is to be imitated by other restaurants. I will Absolutely go back. Thank you ladies. Wrong Store. Meant for 12008“
Customers` Favorites
“A lady named Cassandra was absolutely amazing, she said thanks to everyone that walked in as well as took care of a lady who was ordering in front of me who seemed to be going into labor. She went above and beyond and I really appreciate it!!“
Customers` Favorites
“I order both to go and in store here pretty often! I moved further into Madison, but I still make the drive for this location because they always get my order perfect! I'm super picky about how much sauce goes on my sandwich and this location always put the perfect amount!“
Customers` Favorites
“Kudos to your delivery person who knows how to follow instructions! Last night I watched my grandkids. Their parents ordered the kids online a large cheese pizza which was delivered fast, hot and looked delicious. Under special delivery instructions my son-in-law wrote: “Tell me I’m beautiful.” Well the delivery person did and made my night😂. Only later did I find out why! Oh we all had a good laugh at that. I bet the delivery person was embarrassed afterwards. Gullible me thought he was sincere 😂😂😂😂“
Customers` Favorites
“🚨This is my go to Subway. The manager is so cool and professional. I have never came across an employee that was having a bad day. They seem to love working there. Rarely do I find a Subway with a 100 Health Score but this one had one. Everything is always so clean and bread and veggies are always fresh. Cookies are fresh too.“
Customers` Favorites
“Out of all the Subway locations I've visited, this is my favorite. I have always been greeted by the staff and the food has been fresh w/ good quality. I appreciate the way this location runs. Pick up orders are noticed and prepared on time here as well, which is something I've had issues with at other locations.“
Customers` Favorites
“The Clift Farm location always provides tasty food and great service. Yet each time we go, the portion of Fries gets smaller. A large fry here leaves no leftovers. Other locations a medium leaves some leftover.
Update. After 2 weeks their fries are back to normal sizes.“
Customers` Favorites
“My family and I visited this Subway today, and we were really impressed. The restaurant was clean and well-maintained. We ordered the Chicken Bacon Ranch, BMT, and Tuna subs — all were delicious! Mrs. Rose, the manager, was incredibly helpful and kind. We really appreciated the excellent service and will definitely be coming back next time“
Customers` Favorites
“This subway is freaky fast and the workers engage with you like your family. The line was out the door and I was the last person in line. I looked down to check the time on my phone and the next thing I know I was eating my sub. They were beyond friendly and professional. I just wish the location wasn't so remote. My favorite artists are Carlos, Ced and Jordan! I don't know what their getting paid but I feel like their talents aren't being compensated enough. $⬆️“
Customers` Favorites
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“Freddy’s in Madison, Al! 🙂“