Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
1250 US-231, Troy
(334) 697-4512
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
Share your opinion about Jack's Family Restaurant
terribly rude service. not even a smile
terrible service and manager was extremely rude when food was left off
It was great when it first opened. Now food is not fresh. Soggy fries. Dry tough fried chicken. Seems like food sits out all day and they never make fresh. Have given them multiple opportunities to prove me wrong. Tonight was the last time for me .
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant in Troy, Alabama is known for its friendly atmosphere and dedicated staff. The morning crew Monday through Friday does an A plus job, though the weekend crew can be very slow and awful, causing some to leave the drive thru line. Many reviews highlight the exceptional service. The manager at the drive thru is absolutely amazing and a sweet person, helping start the day on a good note. One customer ordered from the catering menu, and the manager said give her 1 hour; the food was done in 16 minutes, making the customer very happy and giving them 110 percent. Another customer praised Briana and Alyssia for their hard work and dedication. A first-time visitor thanked Brianna for being very friendly, very professional, and going above and beyond to ensure customer satisfaction. The food is described as yummy, and Jack's has quickly become a favorite spot for breakfast and more. As soon as customers enter the door, there are smiles and greetings, creating a wonderful atmosphere.