Firehouse Subs in Mesa

“Needed a quick meal before a show in Mesa. We knew that Firehouse Subs has had gluten free options. We asked and they confirmed. Wife told Sean, the young man who took our order, that she had Celiac disease and she needed gluten free options and wanted to be sure there wouldn't be any cross contamination. Sean assured us her sandwich would be safe. When the meal was ready Sean told us that he cut the sandwich with a new, plastic, knife to insure no cross contamination. Appreciated the acknowledgment of our concern. After we had started eating our sandwiches, Sean asked how they were. That was more than we expected and better customer service than what I have received when I spent $200 for a dinner. Sean was a very enjoyable young man to work with and we greatly appreciated his professionalism. If this location was closer to home we'd be there more often. Sean reminded me of the old soda jerk in a sandwich shop who enjoyed his work and took pride in his craft: not just a corporate employee with an attitude. Good work young man!“

“Very nice-sized sandwich - reminds me of cheese steak and hoagie places in the Philly area (where I'm originally from). I appreciate your heavy hand on the meat as most places here in Arizona make paltry sandwiches with mostly bread. I'll definitely be back again and again trying your various sandwiches. Thank you!“

“Good food, but somebody didn't spring for the automatic ice maker. Foods is great, but knocking off a star because while the working are toiling away making food they also have to stop and manually dump ice into the drink machine. Couldn't spring for that extra automatic ice maker on top when openening a business in Arizona???“

“Andrea, always have a smile and you feel so welcoming.
The sandwiches are amazing. But knowing that a person like Andrea is always willing to help with the app or the order. Thank you Andrea for your kindness and always positive attitude.
You are the BEST !“

“I've had good experiences at this Firehouse - the employees are friendly and happy to help with requests. Only had my sandwich messed up once and they were quick to fix the issue. Only thing I will say is that you sometimes will have to wait quite a while to get your food but it isn't that big of a deal.“

“Excellent sub sandwich! We had chicken club limited. It has been a few years since I walked in to order, and the ordering kiosk is not user-friendly, and again, I say this about every business that uses kiosks in replacement of a human and that of an opportunity for employment. Otherwise, I like the Nastagic atmosphere in Firehouse Subs!“