Burger King in Phoenix

“Sierra is the most sweetest and patient Worker ever She didn’t make me feel rushed. I asked her if she’s always at this location because I’ve never seen her and she told me no she’s just working here for the day. She should be working here all the time. Great customer service.“

“I love this place so much that I pop in just about every day either for lunch or dinner and it just doesn't get old and I get the same thing just about Everytime I visit because they offer good food at good prices and also have killer deals. They're very kind friendly and their commercials are true, when you're there, you rule, you're king and it just makes for such a pleasant, enjoyable dining experience when you rule. You can have things the way you like and you don't have to just accept something if you don't choose to. The staff is very accomodating and customer service is the order of the day. Good food, good deals, good place to go, especially when you want to be treated like a king“

“I am disabled and sometimes enjoy the convenience of ordering my food through pickup. I don't have to worry about waiting. Every time I have ordered pickup, I have received all my food items, with napkins and utensils if needed. I appreciate your team always being friendly and have positive attitudes. Thank you for always having quality food and quality service!“

“i usually only hit up BK as a last resort but my experience at this location has changed my whole perception of the restaurant. i can’t speak for everyone, but at this BK when i was helped by Lamar, one of the managers, my entire mood was turned around. he’s personable and definitely gave us the best experience i’ve had in the short few minutes at a drive-thru. also, he has a dope belt buckle. if anyone has to go to BK go to this one and hope he’s your guy!“

“It was very slow for a noon hour

Parking: Plenty of spaces it sometimes get weird when drive thru is busy people have to let people by to park on the other side,parking and drive thru were not their first priority when the store was built“

“Store 5241 went out of their way to help me when I messed up my mobile order twice. It is rare to find management and team members who go out of there way to help me but they sure did. What a quality establishment. I am a very satisfied customer ❤️🙏“

“Went there to pick up a couple of sandwich’s. Didn’t get the order right so had to wait extra time in the parking lot. Haven’t been to BK in a couple of years, prices are out of control. $18 for two sandwiches and a large fry. Will have to save to go back lol“

“Getting an impossible sometimes you can swap the Patty on a Whopper Junior but not always. Glad they still offer it where a lot of fast food places have removed it, but I wish they would make a clearly vegan customized option and lower the prices. Rather than customizing it to say no mayonnaise no cheese and asking to have it cooked in a separate way away from the 'beef'“

“Greatest experience I’ve had in a fast food restaurant, staff is so friendly and accommodating to their guests , food tasted fresh and it was hot , the restaurant is clean and big dining area also with play land for kids, great job to this location !!! Will be back soon

Vegetarian options: Impossible whopper

Parking: More than 20 parking spaces

Kid-friendliness: Play land and crowns

Wheelchair accessibility: The wheel char accessibility is right in front of the main entrance“

“Very great customer service. Upon walking in, I was immediately greeted by the customer service guy. He took my order immediately and within the shortest time possible, handed me my order with a smile and thank you.
Will definitely come again.“

“I’m currently working down the street from here so Sally to say this has been my lunch spot for about two days after the week and for being in the area that 10 it’s really clean inside. It’s well kept up. Restrooms are clean. The staff is friendly and the food is always fresh. Marissa always has a smile on her face. She is so good with her customer service! And fast food is fast food so for a fast food joint to have a good review that’s a plus“

“Excellent experience all the way around. The drive thru employee was very friendly, and didn't miss a beat with my odd,custom order. The food is excellent, and they did as I asked for my requests.
I get it's not a glamorous job,but thank you for providing me a great experience.
Brian.“

“Food is fine I mean it's Burger King. I actually am one that prefers the machines to take my order. It's fast and simple. And they have them at both the front counter and a little bit in front of the front counter so really unless you push no one at the front counter actually takes your order you use the kiosk machines. The only thing I didn't quite like is if there's a sign for a 30 minute time limit to eat. When I go there I'm usually trying to relax and I've got my daughter or a friend with me and we don't want to feel that we have to rush through our meal. We did say past 30 minutes and no one said anything to us but they were relatively empty people were not really utilizing the dining room“

“Burger King offers a solid fast food experience with delicious flame-grilled burgers and a variety of sides. The service is usually fast, and the staff is friendly. The only downside is that sometimes the dining area could be cleaner. Overall, a reliable choice!“

“I entered the drive through at 11:46am and left the drive through at 11:50am. I asked for hot and fresh food. My food came popping hot and fresh without any rude attention from staff. I appreciate the professionalism and customer service. The fist and second window displayed how to put the customers first!! Thanks
04/21/25 11:42am.“

“Super easy access to this ?? restaurant on 16th St. and Thomas Rd. Also, it's a block away from the I-17 fwy. Fast service when ordering and no issues (so far) with our meals. Parking ?️ is no issue. There are too many homeless people around the area, but just mind your business, and it'll be fine.“

“Was in town to visit a friend and stopped in at Burger King. I hadn't been here in while. It was remodeled - Clean and quick. Ron helped me, he was friendly and had great service. Thanks !!

Vegetarian options: Impossible Burger makes me happy.“

“They don’t like to make fresh food when asked. I’m constantly having to go through the drive through twice whenever I come here because they refuse to either put it in the order, or the kitchen workers are lazy. Maybe a combination of both. But when the food does come out as ordered, it’s amazing.“

“Typicalyl fast food with great service.Management Team especially Freddy deserves a 10 out of 10. thank you for listening to my concerns always on top of everthing your the best from a loyal customer keep coming back on Whopper Wednesdays even tho i may get the occasion double whopper hehe delicious here. love that place“

“That white boy on drive thru cold asl
And got good customer service and every item I ordered came out hot. Whopper rodeo burger and onions rings fresh and this bun you got on the whopper now I might consider coming back here more if y’all don’t go back to the sesame seed bun“

“Well I would have to say is that Burger King is far more cheaper than McDonalds and I don't have to wait in line to get food for 5 to 10 minutes so when I go by McDonalds there are so many people waiting in line I just drive right by and head to Burger King far better service“

“Usually pretty good. Every now and again the food won't be fresh or if I ask for something to not have bacon it ends up with bacon. But other than that pretty good.

Vegetarian options: Try it out.

Dietary restrictions: Sometimes I've gotten bacon on certain items that I've asked to not have bacon.

Kid-friendliness: It doesn't have a play area but is clean enough to have your kids at.

Wheelchair accessibility: Yes“

“Me & my lil bro burned ourselves on the slide. You know when u rub your arm against the slide? But food was really good gave me an extra cookie! And great service! Really clean & spotless! Employees are so nice! If u see this review I LOVE THIS BK A LOTT Don’tJUDGE IT OR I WILL KIDNAP U!“

“Food tasted good but they did mess up my order. I ordered a double whopper and a specialty chicken sandwich but received 2 double whoppers with no chick sandwich.... That said I would definitely go back but just check your order before leaving.

Kid-friendliness: Has chicken nuggets and chicken fries.“

“They were little short staff I thought and drive through seemed to be really busy. So we had to wait a little bit, but that was no big deal.
I did find that the dining area could have been cleaned up a little bit better.
I noticed some repairs on the outside of the building, and on the inside that should be addressed, not just fixed with tape.
All this is not a really big deal. We'll be back again. But I just thought it should be addressed.“

“I have been coming to this Burger King since I was a little girl and the same manager has been there. I believe her name is Rosie! She’s such a hard worker and it really shows! Her staff is always on point as well! Great job, great leadership, and food is always fresh and staff is always friendly! This location is the only place I will eat at because I know they make their food fresh!“

“Okay , Five stars but I am not really sure about the atmosphere he he he ;D
Definitely super clean and great customer service. I was watching the inside of the work kitchen station and it was very clean. The employees are nicely dressed with their clean uniforms and truly I am impressed. Definitely will go back for ice and yummy chicken fries ?.“

“As soon as you walk in, you could feel the great environment and workers are very helpful and extremely nice. Best experience in the fast food restaurant I’ve had in years. Carlos was very attentive and professional. You guys need to take care of him while he takes care of us the customers“

“I don't live close to this BK but its definitely worth the drive. Not sure if his name or if he works only night shift but both times ive been there late, he always has a great attitude and makes the food good. I don't expect this everywhere i go but its impressive when it happen so that's why im writing this. Store 9465 You guys Rule!“

“Drive thru breakfast around 7am on Thurs. Headset girl was very polite, patient, and spoke clearly (no mumble mouth or so fast they sound like mosquito buzzing lol). I asked if double sausage croissant came with double egg too, she said no just 2 sausage patties + 2 slices of cheese. No cheese please. I asked if I could buy an extra egg, and she said sure no problem. I asked if I could get French Fries instead of Hash Browns, and again sure no problem. Order came out quickly, Exactly correct, fresh n hot, super yummy! PS Burger King does Not have sugar-free flavored-syrup option for their iced coffees 😒“

“Promise truly made my day! Even though it was late, she treated me with the absolute best customer service I’ve ever experienced. She was kind, patient, and went out of her way to make sure I felt taken care of. It’s rare to meet someone who cares that much, and because of her, I’ll definitely be coming back.“

“Picture this,
You have driven for 8 hours straight from California and then go to Jack in the Box on 32nd st & Washington. You encounter a worker over the loud speaker that proceeds to tell you “how to order” and says the craziest things to a customer and-, let me just stop there.
We decided to take our business elsewhere and we encountered a respecful young voice over the intercom, welcoming us to their drive thru and asked us to wait for just a moment while he assisted another customer.
We simply felt a wave of calm and gratitude that a gentleman by the name of Leon provided by simply being genuine and professional. Thank you so much for helping us end our night on a positive note.“

“It's fast food so...4stars for tasting good but being less than good for my diet plan. Employee brought the food to my car warm. The homeless person camped out in the parking lot where I was waiting for my food was unsettling though he wasn't aggressive.“