Jimmy John's in Phoenix

“My company always orders subs from this location and the emplyees are friendly, attentive and go above and beyond for the customer! One example is today we received a delivery missing an item that was left behind and Tyler immediately came back to deliver everything we needed with no hesitation and great attitude! We will definately continue to make this Jimmy Johns our Go To for lunches!“

“I placed a catering order online two days before I needed it, and everything went perfectly! It was ready for pickup exactly when I had requested, and everything was packed correctly. This was lunch for our wedding party on the day of our wedding, and because everything went so smoothly, it was one less thing I had to think or worry about. Much appreciated and highly recommend this location!!“

“A great location despite all the negative reviews that feel targeted. The workers are lovely and very kind and will offer to fix anything that was messed up if you ask nicely. A bit of a wait if you come in during the busy times like I did but still worth it as they are clearly working hard.“

“I absolutely love this Jimmy John’s location! The sandwiches are always fresh, tasty, and made just the way I like them. The staff is super chill and consistently quick with online order pickups, which makes the whole experience smooth and convenient. I come here regularly, and they never disappoint. Whether I’m grabbing a quick lunch or taking something to go, this place is always on point. Highly recommend for sandwich lovers!“

“I ordered my sandwich using the app and I should have just ordered at the counter. People who ordered at the counter were in and out before me. I had a reward for a sandwich that didn't show under the rewards tab so I ordered normally and then the reward showed on the home page after I paid. I guess I missed out on that. Anyway, I get my sandwich and get back to work to eat and they didn't add my mods from my order. Food was fine. Just wasn't the way I ordered it.“

“Antonio made our food so delicious, and the store was spotless. He was so kind and made our visit so comfortable. The ambiance was nice for dining in without any disturbance. All the instructions were followed, I ordered a toasted chicken & bacon ranch with no bacon, but I was worried they might miss that as I had a previous experience. He made it so perfectly. I had a bad experience with jimmy john's twice in chicago, but I gave it a try again today, and to my suprise, I had a very good experience. I'll be going again for good food.“

“Love the food, hate that I am expected to tip at a fast food restaurant. Would prefer that is taken off the options! Or pay your staff a service based wage and do not expect your customers to tip on a 20.00 dollar sandwich that there is no service provided.“

“My office orders from here regularly and I finally decided to try a sandwich last week. It was really yummy! Our to-go orders have always been prepared and ready for pickup at the time as they were requested and drinks are made at pickup. Staff is always polite and welcoming. We have never had an issue and will keep coming back.“

“The friendliest staff I’ve seen so far at a fast food joint. My boyfriend loves the jimmy peppers and the kind gentleman at the register told us that you can actually buy a whole jar of them for $17 plus tax which we did not know you could do. Both staff members were kind and kept up a conversation while making our food. 10/10 experience!“

“I would like to take a moment to commend the exceptional service provided by the staff, particularly Cameron. His assistance in setting up my rewards has been valuable. (free sandwich and chips so far) & Cameron consistently greets me by name when I come in and asks if I would like to order my usual sandwich. Thanks Cameron! Please keep up the good work!

#1 with hot peppers is the perfect lunchtime treat 🤑“

“Love their sammiches, but their delivery policies suck!!!!!!!
They need to expand their delivery zones some.
When I lived around 20th Street and Bell road, there were two stores close by, on at 32nd street and Bell (about 2 miles away) and one at 7th Street and Bell (also 2 miles away).
The store on 7th Street would not go past 16th street!
The one on 32nd Street would not go past Cave Creek Road (24th Street)
I was only half a mile further and always ordered $50 or more worth of food!
They wouldn't budge!
Lost a good customer because of that!!!!!“

“Okay the delivery for this location is not perfect. I don’t appreciate not receiving emails or texts saying that my delivery is on the way or is delayed or anything. I would appreciate it if you would improve this because I have been waiting for a delivery and it hasn’t come at the time I requested.“

“Alyx greeted my husband and I with a smile. And I asked a very important question (to a pregnant woman) I asked about a specific sandwich and asked if he could heat the meat up as I had been craving it for a while now. He went above and beyond to make this happen for me. I did hesitate to have him make it as I didn’t want to cause any trouble if it would be an inconvenience for him and the staff. He insisted that he had a way of figuring it out. With a smile he assured me it was no problem at all. I know it’s a simple question but for us pregnant women who can’t have cold lunch meat for health reasons. This made my day. Thank you Alyx we will definitely be coming back to this spot“

“Just want to commend Raul for his excellent customer service. He was there all by himself with a huge line. He took his time, was nice to every customer and didn’t get stressed or flustered, took orders and made the sandwiches. Not to mention, he made mine correctly which hasn’t happened at JJ the last couple times I have gone.“

“I had pre-ordered catering from Jimmy John’s but forgot which location I placed it at. Sean, the manager, went above and beyond to help me track it down. He called around to other stores until he found my order. He kept such a positive attitude the whole time and was incredibly patient and helpful. Amazing customer service! Thank you Sean for turning a stressful situation into a great experience!“

“First visit to this JJ. Friendly service, yummy sub & JJ Jalapeño Chips were so good. Fresh bread🥖 Great Deal starting 2pm—Free upgrade to a Combo Meal.
Not so inviting for dine in though and kinda slow on making the sub. Otherwise, overall good.

Vegetarian options: Veggie and/or Vegan option

Dietary restrictions: They’ll work with you

Parking: Tight, Limited, Shared with several other places.

Kid-friendliness: Sure

Wheelchair accessibility: Yes“