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Customers` Favorites
Customers` Favorites
“Black Rock has been my favorite coffee place since 2017. I love everything about it from the industrial decor to the amazing coffee. I have yet to go to a black rock where the employees are rude or fake. And I recommend black rock in general to absolutely anyone. Especially if theyre still paying for StarSucks.“
Customers` Favorites
“I only go to the one on Ironwood and Ocotillo. They have the Best and oh so Amazing Customer Service in the morning . Very friendly. 😊“
Customers` Favorites
“Visiting from Seattle...Excellent customer service & the rapping barista in drive thru was Awesome. Thank you!“
“Clean, the staff are terrific and they actually have products like cheese, peppadews, produce like escarole — all fresh and up to Wegmans standards !“
“Absolutely amazing staff! I had an issue with a mobile order but the staff was super patient and kind and didn’t make me feel like it was a problem at all! Even though the drive through was packed and they were clearly busy. They were able to place my order again and still got it ready super fast.“
Customers` Favorites
“I'm so surprised to read the negative reviews regarding customer service at this location. I have only experienced the workers here being consistently nice. I only pulled up the reviews today because once again, I had a wonderful experience here getting my morning coffee and wanted to let you know.
I love the little sayings written on the cups, Starbucks! It's a simple action but it really is a nice touch!“
“EXCELLENT CUSTOMER SERVICE..!!! I HIGHLY recommend goin here over a stand alone location..!“
“I went to this store on 8/7 for my dogs last pup cup and was met with the most helpful and friendly staff I could ever imagine. They made a vulnerable moment unforgettable in the best way possible and even took care of my drink just to be nice! I truly can not thank this location and the staff that helped me enough for their kind words and action and hope to see them again!!“
“Despite the horrible experience with the gentleman in the drive thru today being irate and calling names which is NOT typical for I have been coming to this location since Grand Opening. Therefore, I just wanted to say “Thank You” to ALL the amazing Baristas and the wonderful woman that was in drive thru line in front of me today. When things looked horrible YOU all have made my day 100xs better and I can’t “Thank Each one of you enough”. We must all instill POSITIVITY in the world and NOT let the negativity of others affect us. Thanks again and have a blessed day! 💗“
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Customers` Favorites
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“The donuts are good, and the service was very quick, but I felt like they were rushing me to make my choices, they acted like there was a dozen people behind me waiting on service, when there was only 1 other person and atmosphere least 6 people behind the counter to wait on us.“