McDonald's in Surprise

“All employees at this McDonald's are great people, never had issues on service or the food, and if I did they address it immediately, shout out to Brian & Julie for being great employees, keep up the good attitude even under pressure ?“

“Tonight Jennifer Q. Went above and beyond. I’ve been to the specific McDonald’s so many times and they have forgetten food and were rude when I came back or called about it. Tonight Jennifer Q let us know the ice cream machine was broken but she substituted that with another dessert instead of sending us out with nothing. This was an already paid app order. She’s fantastic and I hope she gets the recognition she deserves.“

“I like egg & cheese McGriddles but they aren’t on the menu, so I usually just order a sausage egg McGriddle with no sausage. This morning the girl who rang up my order taught me how to order it without getting charged for the sausage! They are so nice at this location and actually talk to you unlike many other locations I’ve been to!“

“It’s been years since my wife and I last ate at McDonald’s, but after a late-night movie at the AMC nearby, we had a craving for their crispy chicken sandwich, iconic fries, and the best fountain Coke on the planet. We stopped in just before 11pm, and I have to say; the service blew us away.

The staff was Absolutely Amazing. The food came out hot and fresh, just how we remembered. But what really stood out? The customer service. The manager who took our order didn’t just hand us our food, she asked if we’d like our McFlurries brought out after we were done eating. That’s not just good service, that’s thoughtful hospitality and rare to see in fast food these days.

This crew went above and beyond, and it showed. If we’re craving fast food again, this location will be our first choice. Huge kudos to the entire staff and management for making our late-night visit memorable.“

“Take away its in Walmart could be a plus or not. Great for grabbing something on the go. Staff is friendly and service is quick. If you sitting down to eat can be a little noisy do to being in Walmart. Food is good and consistent with McDonald’s standards.“

“there was a lady there this morning, wearing a blue shirt. i wish i would’ve gotten her name! but she was so incredibly sweet. an item wasn’t available for my children and she went above and beyond to still serve them something to replace it! God bless you 10 fold😇 it’s the little things!! the gentleman who takes the payment is also very sweet and patient😊“

“Personally don't like not filling my own sodas. I know this is the future but will reduce my visits to McDonald's by a lot. Chicken big Mac was good but was thrown together so not even stacked nicely. Half the cheese melted into the carton. Unlikely to visit this McD again. Will try one a bit further and see how they do...“