Pizza Hut in Burnaby

“An online order for some reason sent it to this location instead of one closer to me. When I called, the girl explained that the Doordash drivers were refusing to deliver it because it was a 15 min drive away (instead of 8 min). The staffer organized another driver and made a fresh pizza to deliver it. Overall it took about 3 hours total from order to arrival, but the staffer did her best to manage the situation. Big thanks to her!“

“The Edmonds location is always my go-to since it’s in my neighbourhood. The pizzas are well-made and have ample toppings compared to other locations. Say Hi to Jahan if you’re ever there, she’s the sweetest and always greets everyone with a smile.“

“Jatin, the manager, remembered my name the instant I walked through the door, had my order ready, and even handed me a fork without me asking. That is staggering attention to detail. None of these things are complicated - but in a busy Pizza Hut with countless customers coming and going, that level of awareness is exceptionally rare.

Pizza Hut, pay attention to this man. Jatin notices his customers, remembers them, and anticipates what they need. That is real hospitality, and it cannot be taught easily. This is the guy you recognize, keep, and give greater responsibility.“

“Exceptional service at Pizza Hut Hastings!
A huge thank you to Celmar at the front counter. He’s always fast, friendly, and genuinely welcoming. He consistently gives me and my son the best service every visit, making us feel valued and taken care of. We truly appreciate his professionalism and warm attitude. Highly recommended!“

“Joseph at Pizza Hut consistently delivers outstanding service! I regularly order my usual pepperoni and bacon crumble pizza for takeout, and every time it’s made exactly the way I like it—hot, fresh, and loaded with toppings. Joseph is always friendly, professional, and goes the extra mile to make sure everything is perfect. It’s clear he takes pride in his work and genuinely cares about the customer experience. Great service like this is the reason I keep coming back. Thank you, Joseph, for always making my pizza nights a little better!“