Dairy Queen in Surrey

“I recently purchased two cakes from Dairy Queen and spent over $100. I would like to recognize the cake decorator, Mansirat, for her outstanding customer service.

I had requested a simple design with a few blue flowers, and she completed both cakes exactly the way I wanted for my brother and his friend. Mansirat was incredibly polite, patient, and understanding throughout the process.

What stood out most was her positive attitude. She greeted me with a smile, made me feel welcome, and genuinely cared about making sure I was happy with my order.

The cakes looked beautiful, and the entire experience was wonderful because of her professionalism and kindness. I hope management reads this review and gives Mansirat the recognition she deserves. Employees like her make customers want to return.

Thank you, Mansirat! 😊🎂“

“DQ has become my go-to place for cakes. This particular location is in a peaceful neighborhood, always well maintained, offers a wide variety of cakes on most days, and stays open late. Ravneet was very professional and exceptionally helpful—patiently showing the available options and offering great recommendations.“

“I visited Dairy Queen on Thursday during my lunch break and had an excellent experience. Komal provided outstanding customer service and was incredibly friendly, patient, and attentive. She took the time to prepare my old-fashioned favorite order exactly the way I wanted it, which I truly appreciated.

I ordered a burger and ice cream, and both were delicious and fresh. Despite having only a 30-minute lunch break, everything was prepared and served promptly, making my visit smooth and enjoyable.

Thank you, Komal, for your kindness, professionalism, and great service. You made my day a little brighter! I will definitely be returning to this Dairy Queen location.“

“Ordered a VERY Specific Custon cake of a R34 Skyline a Birthday Cake with specific colours too (similar to his old car) I didn't want a printed picture but one that was drawn. I gave them a simple easy outline of the R34 and emailed it to them. They told me the lady Sharon had done cakes for 10 years and I'm quite please and Extremely Happy with how it turned out. Not quite centred, but the car looked good.
(I didn't like the options they had in their book, lol)
10' Oreo Blizzard Cake
Lovepreet who took my order was very kind and assured that it would turn out good. Great customer service truly.

My first time ordering a custom cake.

THANK YOU VERY MUCH“

“I visited here on Thursday evening a girl name yashika is behaving nonsense I ordered pinacolado she added too much sugar in it and when i ask for details of this drink she was just giving bad expressions and laughing with the colleague unnecessarily.“

“An excellent DQ! Of course the food and drinks are delicious, but this place is special to regulars because we really like the friendly atmosphere. The place is clean and service is great; Lovepreet runs a tight ship! Bonus: There's lots of parking.“

“not often in this area but eaten here a few times.

nothing major to complain about at this location. it is what to expect from a DQ.

it's certainly better than a # of other DQ locations in the lower mainland that I will never visit again.“

“This is the best Dairy Queen locations, particularly because Raman and Raj work here and they always make my favorite Choco brownie extreme blizzard with skors with extra chocolate, exactly as I want it. They are the really Dairy Queens, and they are running the shop so amazingly!!! They deserve a raise, and they deserve to own this location! I come here every time my mood is off and they always help.“