“This is a clean location with good service and two bathrooms. It did become really busy mid morning when the nearby students came in for a pick-me-up, but nothing wrong with that.
Wheelchair accessibility: It seems very accessible.“
“Nice customer service, I haven't seen a few very curtouse staff recently. I don't know if they were switched to another location, but there are still a few of them. My drink is capuchino, latte, strawberry frappuccino, mocha crumble cookie with cream, cheese Denish.“
“There's an entire generation thats grown up with Starbucks. It just feels nice. Warm, inviting, equitable. Sometimes its not so good, sometimes better than usual. Regardless, the experience never really sways too far in either direction. Anyone needing a lesson in the experience of brand consistency see Starbucks“
“Staff here are always amazing, they never mess up my order and usually make my drinks super fast. I have had some creepy experiences with other customers bugging me here, just while I'm trying to sit and enjoy my drink- so vibes aren't always it. But im always happy with my to go orders.“
“Love this cozy place, conveniently located. Today we tried their iced matcha lattes , one with strawberry cold foam and the other one with lavender cold foam. Both were great and we loved it💖 Staff are very friendly and helpful and they paid attention to detail. Thank you Henri and Thomas for your great customer service, really appreciate it.“
“Love this Starbucks and the atmosphere here is great. The Barista's are nice at this location but the Barista's at the Government St Starbucks are the best. I would recommend trying out this location if you like reading while you enjoy your tea or coffee as this location is a bit more quite than some of the other ones.“
“I was having a bad day and I asked the employee about what kinds of cold brews they had as I was actually unsure of what I wanted. Despite there being a long line, she was patient and so happy to genuinely help me. I asked if she knew how to make a special drink I saw one time a while back and she went to make it for me. Went above and beyond and made my day a little better. I think her name is Vernix (might be spelling it wrong). Thank you!“
“Seemed to be a bit more of a wait than I'm used to. Not to order, that was quick and asked the right questions to get the right product.Waiting for the order to be filled. There were four people ahead of me in the store, yet it took fifteen minutes to get two drinks.Oak Bay Avenue and the Yates Street location seem quicker.“
“EDIT: the music is just Waaaaaay too loud for a Sunday morning! This store is all hard reflective surfaces and the noise is absolutely off the charts! I feel like I'm in a nightclub before all the people show up but the dj is l playing at a volume that is anticipating hundreds!!
I like this Sbucks and it's becoming my main spot for morning coffee on the weekends since they heartlessly closed the James Bay location BUT
Holy crap is this location ever loud! Not the people but the music! I can't listen to my own music because the speakers in the cafe are blasting like a nightclub!
Not a good location if you want to read it listen to a podcast or your own music while you sip!“
“I've been getting breakfast here almost everyday before work lately. Very convenient
One of the few cafes open in early mornings. No indoor seating, but understanding with the store space size. That bench out outside is nice to eat at during summer
Wonderful staff. I recommend as there's not a lot of places open this early for a quick breakfast“
“If I remember correctly, when I was relaxing on April 27, 2024, I was guided by a barista who was so cute ☆☆ Thank you! ! While I was drinking, a quiet staff member just gave me two promos and I was so happy. Hey there! ! It’s strawberry and chocolate☆! ? Good to have! !
Today, 2024/07/28, I came here for drinks, and again I received a promo chai from the gentle staff, which I didn't like at all. Thank you for understanding how kind I am! !
Stay well! !
Vegetarian options: be
Dietary restrictions: If you listen
Parking: be! !
Wheelchair accessibility: I'll put it in“
“My Starbucks experience was great...the staff and Baristas are always warm and friendly! Just like the Venti Hazelnut Latte I had ordered! Ahhh...take a sip and feel the crispness in the Chill of October... Great way to warm up, no need for mittens, when you have your Fav Fall drink from Starbucks! Have A Lovely Autumn... Have A Hot Latte from Starbucks!“
“Always cheerful people working and drinks might be a bit more expensive then timmies but taste much better plus they don't charge for extra whip cream :)
Shout out to Emma and Emily. The 2 ladies closing shop for the day. The door was not locked yet and I entered turned out it was 2 after 8pm so they were closed. It's the end of im sure was a long Sunday shift and they welcomed me in with a smile instead of kicking me out and still made the much needed coffee for me. Thank you ladies“
“Had the best experience yesterday!! Abi and another guy with glasses accommodated all my needs and I had a fun time trying out a new drink. I wanted to switch out my spinach feta wrap for a grilled cheese, he did it with a smile and Abi helped me figure out customization for my drinks, they deserve a raise! Lol“
“Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise“
“The Starbucks in Tillicum Mall is a The staff are friendly, and the drinks are consistent with what you'd expect from Starbucks. However, there are some great local cafés nearby that offer a more unique and personalized experience. If you're looking for something familiar, this is a good choice, but if you want to support local businesses, there are better options close by.“
“I had the best experience today at Starbucks. I'm older and often feel like young people are pretty generic; usually not giving me the time of day. However, today was different. Jessa was so kind and tolerant. Answered all of my questions about the app. I walk with a cane so I can't really carry things. Jessa very thoughtfully carried my stuff, asked me if my coffee was the right ratio of milk to coffee, and finally asking me if I needed anything else. A very refreshing young person! I think they will do well in life. They really stand out!“
“One of the better Starbucks in the greater Victoria area. Staff are nice and hardworking and always try their best to keep up with customer instant orders and demanding customers. Big shout out to them.
It is a larger space Starbucks with indoor and outdoor sitting areas.
No Drive-Thru here.“
“Fast service and great staff, except for the one guy who passive-aggressively yells your name across the room and slams your drink down when it’s ready. Really crazy none of his coworkers have told him how abrasive it is - minus one star for him. Had a good laugh with some ladies one time at just how violently he yells the names.“