“Nice customer service, I haven't seen a few very curtouse staff recently. I don't know if they were switched to another location, but there are still a few of them. My drink is capuchino, latte, strawberry frappuccino, mocha crumble cookie with cream, cheese Denish.“
“Had the best experience yesterday!! Abi and another guy with glasses accommodated all my needs and I had a fun time trying out a new drink. I wanted to switch out my spinach feta wrap for a grilled cheese, he did it with a smile and Abi helped me figure out customization for my drinks, they deserve a raise! Lol“
“Royal Bay starbucks is the overall best Starbucks Ive been too and Ive been to many Starbucks.. The store is friendly customer service is above and beyond .. everything is absolutely stellar in cleanliness service food and drinks they should be commended!!!“
“While I am not usually one to do reviews for the corporate machine (and there are so many amazing independent coffee shops in Victoria) I have to do one for this place. The view! It feels like you are in a treehouse. This Starbucks location is 2nd only to the Starbucks views on English Bay in Vancouver imo. This was a nice place to chill and watch the hustle and bustle.“
“The space is relatively small, with four (4) small 2-person tables as well as some additional outdoor seating. Two of the tables are right next to power outlets, and the WiFi is great, so if you need to do some work on a laptop it's a nice spot if there's available tables. I was there from 11:00 am - 2:15 pm on a Monday and the only time that all the indoor seating was occupied was right at the beginning after I arrived, but by the time I received my order a couple spots had opened up.
Parking: The Tillicum mall parking lot is right outside and ensures plenty of available parking.
Dietary restrictions: They have options for milk alternatives available.“
“Best Starbucks ever with very positive location, environment, cleanliness and the best part is the barista Ana , who made our coffee for last 3-4 visits with a very positive behaviour!
P.s. my wife always loved it the way it was made.
Thank you Ana ?“
“This is a clean location with good service and two bathrooms. It did become really busy mid morning when the nearby students came in for a pick-me-up, but nothing wrong with that.
Wheelchair accessibility: It seems very accessible.“
“All is good at this Starbucks... its back to being an efficient location with a warm vibe. From time to time this location can get backed up when tourism is in full swing so be mindful if you're on time constraints. The new faces are killing it, good work team!“
“I have meet a rude worker one time but it didn’t stop me form buying my fav drink.
Vegetarian options: I am not sure about this
Dietary restrictions: They do have tons of selection or any alternative for lactose free
Parking: Minimal parking
Kid-friendliness: Yes
Wheelchair accessibility: Absolutely accessible to wheelchair“
“One of my favourite Starbucks in Victoria! It is spacious, not too loud with music, and a friendly environment. Phil, the manager, is always kind and takes time to say hello or ask about our experience. Shoutout to Marcus who absolutely makes our day!! He is positive, kind, friendly, and makes the drive beyond work worthwhile each and every visit!“
“Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise“
“Seemed to be a bit more of a wait than I'm used to. Not to order, that was quick and asked the right questions to get the right product.Waiting for the order to be filled. There were four people ahead of me in the store, yet it took fifteen minutes to get two drinks.Oak Bay Avenue and the Yates Street location seem quicker.“
“I've been getting breakfast here almost everyday before work lately. Very convenient
One of the few cafes open in early mornings. No indoor seating, but understanding with the store space size. That bench out outside is nice to eat at during summer
Wonderful staff. I recommend as there's not a lot of places open this early for a quick breakfast“
“If I remember correctly, when I was relaxing on April 27, 2024, I was guided by a barista who was so cute ☆☆ Thank you! ! While I was drinking, a quiet staff member just gave me two promos and I was so happy. Hey there! ! It’s strawberry and chocolate☆! ? Good to have! !
Today, 2024/07/28, I came here for drinks, and again I received a promo chai from the gentle staff, which I didn't like at all. Thank you for understanding how kind I am! !
Stay well! !
Vegetarian options: be
Dietary restrictions: If you listen
Parking: be! !
Wheelchair accessibility: I'll put it in“
“This is my favourite Starbucks near me because of my favourite barista. She is genuinely one of the sweetest people and is always striking up a conversation with me and makes my drink perfectly every time. I think her name is Pearl and she’s incredible. 10/10. Love her.“
“Always cheerful people working and drinks might be a bit more expensive then timmies but taste much better plus they don't charge for extra whip cream :)
Shout out to Emma and Emily. The 2 ladies closing shop for the day. The door was not locked yet and I entered turned out it was 2 after 8pm so they were closed. It's the end of im sure was a long Sunday shift and they welcomed me in with a smile instead of kicking me out and still made the much needed coffee for me. Thank you ladies“
“I had the best experience today at Starbucks. I'm older and often feel like young people are pretty generic; usually not giving me the time of day. However, today was different. Jessa was so kind and tolerant. Answered all of my questions about the app. I walk with a cane so I can't really carry things. Jessa very thoughtfully carried my stuff, asked me if my coffee was the right ratio of milk to coffee, and finally asking me if I needed anything else. A very refreshing young person! I think they will do well in life. They really stand out!“
“My Starbucks experience was great...the staff and Baristas are always warm and friendly! Just like the Venti Hazelnut Latte I had ordered! Ahhh...take a sip and feel the crispness in the Chill of October... Great way to warm up, no need for mittens, when you have your Fav Fall drink from Starbucks! Have A Lovely Autumn... Have A Hot Latte from Starbucks!“
“Super amazing staff, always doing the best they can do - always very friendly. Great atmosphere, always very busy and full of life. Delicious drinks. Can't wait to keep coming back :)
Vegetarian options: Spinach feta wraps, potato chive bites, egg white and roasted red pepper egg bites are vegetarian :)
Parking: Lots of parking spots outside the store
Wheelchair accessibility: Big spacious cafe meant to accommodate wheelchair accessibility, accessible washroom“
“Been here twice with an X-boyfriend, his treat. Busy, clean, professional, accommodating re special requests, china cup vs not standard ‘Take Out’ paper waxed tall cup for a double Cappuccino.
Food is brought in. Made with margarine guaranteed. I definitely wouldn’t spend my money on their snack foods. They’re not a bakery :/ and Heaven knows when those products were made.
Their regular coffee needs half cream to taste palatable. Cappacino and Café Lattes are 💯 Great Staff also. Very hard working.
Parking: Oak Bay location. Most people walk to this location.“