“I just wanted to give a big shoutout to Sam at Starbucks! Every time I come in, Sam greets customers with the warmest, most beautiful smile—it instantly brightens the whole place. It's the kind of genuine friendliness that makes you feel welcome and appreciated. Great service, positive energy, and always a great start to the day. Thanks, Sam, for making my coffee run something to look forward to!“
“Autumn is the best barista. I witnessed a horrible lady being rude to her just now (11am, Tues July 28), after Autumn politely enforced their policy of not grabbing your drinks before the whole order is ready for hand off. This policy is in place for good reason, as drinks can easily be wrongly taken. The lady gave Autumn attitude and came back in to ask for her name, to presumably mention her in a bad review.
You are doing great Autumn, don’t listen to her! To the brown haired mom who was just in, I hope you see this and reflect on your behaviour. Staff are instructed to enforce policy so impatient Karen’s like you don’t take the wrong drink and slow things down for everyone. You should know better and be setting a better example for your kids. Hope this helps 🥰“