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“I had such a great experience thanks to Evan! He was incredibly friendly, professional, and attentive. He made an effort to connect with every customer, took great responsibility for his work, and prepared orders quickly and efficiently. His positive attitude really made a difference!
To the manager: You’re lucky to have an employee like Evan on your team. Make sure you appreciate and keep him! Employees like him are truly an asset to any business. ⭐“
Coffee Shops • $
“Beautiful location with a lot of charm. My husband and I love to visit Starbucks wherever we go on vacation to grab a coffee and a mug. This location had British Columbia mugs as well as Vancouver and Canada. It was a pleasure to sit and sip!“
“This location sparkles thanks to the warm and joyful energy of Hanuel, who gives so much of herself to make early mornings a happy and welcoming experience to all new and repeat customers. Bless you, Hanuel, and i hope u get a raise or promotion or both.“
“Always a wonderful welcome coming into Starbucks.
Today I was not sure on what I wanted except I wanted a pick-me-up without too much sugar or fat...
The person at the front (Christian) was polite, comfortable, easy to talk to and extra friendly without the feeling of being forced or fake. The person making the drink (Emmerson) was truly happy and genuine in wanting to have a soft friendly conversation which came naturally to soften the wait time.
Amazing team!“
“This will probably sound like ai but I'm being so genuine when I say that I've never experienced such helpful and friendly customer service. Every single worker here is so kind and I've never had a bad visit. Even with misunderstandings on my end, all the workers are so good at accommodating. Sometimes I find myself waiting 5-10 minutes for small drink orders even when it's not busy but other than that, this location is awesome.“
“Nestled within the DoubleTree at 777 Douglas St, this Starbucks offers a refined yet approachable experience. The elegant, spacious interior complements attentive service, making it an ideal setting for both leisurely coffee breaks and professional meet‑ups. Its central location enhances accessibility, delivering a quintessentially polished Starbucks experience in downtown Victoria.“
“This location has become one of my favourites for Victoria. The staff are always wonderfully polite and extremely efficient. While it was not expected, I was recently compensated because an item I ordered was out of stock and it was discovered after the transaction was completed. This small but kind gesture is so appreciated and it really made my day. Thank you for making my interactions so pleasant. This is my stop before I work my shift at the hospital and your staff always make my day better 💙“
Coffee Shops • $
“I ordered a very customized drink today with waaay too many mods, but the lovely people working in the store today made it cheerfully and even drew a little picture on my cup!!!
Just have to say that all the smiles made my day go even better, thank you!!!“
Coffee Shops • $
“Love this cozy place, conveniently located. Today we tried their iced matcha lattes , one with strawberry cold foam and the other one with lavender cold foam. Both were great and we loved it💖 Staff are very friendly and helpful and they paid attention to detail. Thank you Henri and Thomas for your great customer service, really appreciate it.“
“Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise“
“Seemed to be a bit more of a wait than I'm used to. Not to order, that was quick and asked the right questions to get the right product.Waiting for the order to be filled. There were four people ahead of me in the store, yet it took fifteen minutes to get two drinks.Oak Bay Avenue and the Yates Street location seem quicker.“
“Ordered online for me and my coworkers. One coworker had a little bit of confusion with the order. Emma took care of everything seamlessly. Such great customer service. My coworkers and I are all very appreciative and are all impressed!
Thank you Emma and the rest of Starbucks Saanich Centre staff!!!“
“The store manager was super accommodating of a person with a disability who does not have a phone and therefore cannot use the rewards app to receive a free birthday drink. The manager allowed the individual to celebrate their birthday with a free drink!“
“I have told everyone about how wonderful the staff were. There were 2 older ladies working that day. SO friendly and nice, the one lady went out of her way to be helpful and nice, made a huge effort to be accommodating. If this SB was closer to home, it would definitely be my go-to place!!
Parking: Small parking lot.“
“This location is a meeting spot for our sales team- we are in multiple times a week. We are always met with a smile and a friendly conversation. They are patient if you are undecided and are always offering suggestions on new drink options… and we absolutely love Diane!! Bravo team!“
“Had the best experience yesterday!! Abi and another guy with glasses accommodated all my needs and I had a fun time trying out a new drink. I wanted to switch out my spinach feta wrap for a grilled cheese, he did it with a smile and Abi helped me figure out customization for my drinks, they deserve a raise! Lol“
Coffee Shops • $
“Always busy but I really enjoy the service when you choose to stay for your drink. Free refill and a mug, not a paper cup.
You guys got rid of the sanpellegrino drinks and replaced them with Cove. Fine. But can you add the grapefruit one instead of the other strawberry one please.“
“Idk how the reviews are so bad. I have been going here for the past 4 years and the staff are all super nice and I think this is the best Starbucks in Victoria, the drinks are always so much better on campus. They deal with the worst university student rushes yet they all work so hard during the school year. I appreciate their hardwork and their drinks 🫶🏻“
“Set in a quiet and quaint neighborhood, this Starbucks location is above many others in the region for those looking to sit and sip outside in decent weather. Relatively fast orders, not excessively busy, smaller size. While the staff make concerted efforts to promote controversial hostile ideology, this does not impact the quality of the food and drink.“