“Set in a quiet and quaint neighborhood, this Starbucks location is above many others in the region for those looking to sit and sip outside in decent weather. Relatively fast orders, not excessively busy, smaller size. While the staff make concerted efforts to promote controversial hostile ideology, this does not impact the quality of the food and drink.“
“Nestled within the DoubleTree at 777 Douglas St, this Starbucks offers a refined yet approachable experience. The elegant, spacious interior complements attentive service, making it an ideal setting for both leisurely coffee breaks and professional meet‑ups. Its central location enhances accessibility, delivering a quintessentially polished Starbucks experience in downtown Victoria.“
“The staff at this Uptown location is absolutely stupendous; their level of service goes far beyond what you expect from a high-traffic coffee shop. Every interaction is superb, defined by a rare blend of genuine friendliness and tactical efficiency.
The professionalism here is exemplary, setting a benchmark for the entire region. In a busy mall environment, their ability to maintain such incomparable consistency and quality is truly impressive. This store has become an integral part of my daily routine—I highly recommend stopping in to experience the best team in the city.“
“This will probably sound like ai but I'm being so genuine when I say that I've never experienced such helpful and friendly customer service. Every single worker here is so kind and I've never had a bad visit. Even with misunderstandings on my end, all the workers are so good at accommodating. Sometimes I find myself waiting 5-10 minutes for small drink orders even when it's not busy but other than that, this location is awesome.“
“Love this cozy place, conveniently located. Today we tried their iced matcha lattes , one with strawberry cold foam and the other one with lavender cold foam. Both were great and we loved it💖 Staff are very friendly and helpful and they paid attention to detail. Thank you Henri and Thomas for your great customer service, really appreciate it.“
“Gabby made my high maintenance drink FLAWLESSLY and left me the sweetest message on my cup referring to lavender which correlates with my lavender drink even including a tiny drawing of a lavender flower!! Thank you Starbucks for the pick me up this made my day!“
“Very nice Place and brilliant customer service. Really nice guy was serving me. For some reason the whole thing smells really bad, not just one way but every day. The cafe sits a a very nice corner and almost every time, you’re guaranteed a sunshine if you sit outside. If they fix the smell I would visit more often. The prices are okay too.“
“Nice customer service, I haven't seen a few very curtouse staff recently. I don't know if they were switched to another location, but there are still a few of them. My drink is capuchino, latte, strawberry frappuccino, mocha crumble cookie with cream, cheese Denish.“
“I have told everyone about how wonderful the staff were. There were 2 older ladies working that day. SO friendly and nice, the one lady went out of her way to be helpful and nice, made a huge effort to be accommodating. If this SB was closer to home, it would definitely be my go-to place!!
Parking: Small parking lot.“
“Seemed to be a bit more of a wait than I'm used to. Not to order, that was quick and asked the right questions to get the right product.Waiting for the order to be filled. There were four people ahead of me in the store, yet it took fifteen minutes to get two drinks.Oak Bay Avenue and the Yates Street location seem quicker.“
“If I remember correctly, when I was relaxing on April 27, 2024, I was guided by a barista who was so cute ☆☆ Thank you! ! While I was drinking, a quiet staff member just gave me two promos and I was so happy. Hey there! ! It’s strawberry and chocolate☆! ? Good to have! !
Today, 2024/07/28, I came here for drinks, and again I received a promo chai from the gentle staff, which I didn't like at all. Thank you for understanding how kind I am! !
Stay well! !
Vegetarian options: be
Dietary restrictions: If you listen
Parking: be! !
Wheelchair accessibility: I'll put it in“
“Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise“
“Had the best experience yesterday!! Abi and another guy with glasses accommodated all my needs and I had a fun time trying out a new drink. I wanted to switch out my spinach feta wrap for a grilled cheese, he did it with a smile and Abi helped me figure out customization for my drinks, they deserve a raise! Lol“
“My Starbucks experience was great...the staff and Baristas are always warm and friendly! Just like the Venti Hazelnut Latte I had ordered! Ahhh...take a sip and feel the crispness in the Chill of October... Great way to warm up, no need for mittens, when you have your Fav Fall drink from Starbucks! Have A Lovely Autumn... Have A Hot Latte from Starbucks!“
“Idk how the reviews are so bad. I have been going here for the past 4 years and the staff are all super nice and I think this is the best Starbucks in Victoria, the drinks are always so much better on campus. They deal with the worst university student rushes yet they all work so hard during the school year. I appreciate their hardwork and their drinks 🫶🏻“
“The Starbucks in Tillicum Mall is a The staff are friendly, and the drinks are consistent with what you'd expect from Starbucks. However, there are some great local cafés nearby that offer a more unique and personalized experience. If you're looking for something familiar, this is a good choice, but if you want to support local businesses, there are better options close by.“
“This particular Starbucks is a great for consistently good coffee and a cozy, welcoming vibe. The staff are friendly, orders are reliable, and there’s always something new to try alongside the classics.
Perfect spot for a coffee run or a relaxed break. ☕️“
“Always busy but I really enjoy the service when you choose to stay for your drink. Free refill and a mug, not a paper cup.
You guys got rid of the sanpellegrino drinks and replaced them with Cove. Fine. But can you add the grapefruit one instead of the other strawberry one please.“
“Great spot to grab a coffee right in Victoria’s beautiful Inner Harbour area! The drinks are classic Starbucks quality, and it’s nice to enjoy your beverage while soaking in the waterfront vibes. The staff were friendly and efficient, and the café has a relaxed atmosphere with seating if you want to hang out or get some work done. It’s also super convenient for a quick stop before exploring the nearby attractions, restaurants, and scenic waterfront paths around downtown. Highly recommend for a reliable coffee break or casual meet‑up!“