Starbucks in Burnaby

“A cozy little coffee shop I visit often. The place isn’t very big, but it’s quiet and has a really friendly atmosphere. Parking is limited to 30 minutes, and there are only a few spots available, so it can fill up quickly. A nice place to relax and enjoy a coffee ☕.“

“I visited this Starbucks location regularly for over a year, usually after my outdoor runs for a coffee.

Sara consistently treated me and other customers with professionalism, kindness, and positive energy. She was always attentive, greeted me by name whenever I walked in, and never seemed to lose her smile, even on days when I didn’t talk much or forgot to say hello back.

Beyond making great coffee, she created a welcoming atmosphere that made each visit enjoyable. Watching her work, I came to appreciate the beauty of hard work, consistency, and treating people well.

Thank you, Sara and other staff for making this location such a pleasant place to visit.“

“Zekei was so helpful, I was unsure of what was on the new seasonal menu and he was really patient telling me what is around this fall/winter for drinks. He had great customer service skills and an overall friendly and positive demeanour :) thanks again and I hope I spelled your name right! Have a great rest of your year.“

“Quick and easy ordering, not a long wait. Drinks tasted just as they do in the States, no change in flavor. Luckily we had 2 people in the car so I could quickly hop out and they circled the block. Not a lot of street parking for a quick pickup.“

“Signs inside are always fun and festive. Hard working employees who are very kind and considerate. Secret recipe drinks and lots of free sample days!

Vegetarian options: Roasted red pepper egg bites, spinach and feta egg wrap.

Dietary restrictions: Almond milk, Soy milk, Oat milk, Coconut milk

Kid-friendliness: Stickers for kids“

“While there’s a lot to like about this Starbs, this morning they were pumping Toxic by Britney Spears and while I agree it’s a hot jam, 5am is not the time for Queen B. I used to take my book with me in the morning with the hope that I could do some reading, but sadly who’s ever choosing the music is still in clubbing mode from the night before on most mornings which doesn’t really set the mood. Missing the old jazz and indie playlists in general from Starbs which were incredibly curated and surprisingly erudite.“

“I love that this Starbucks is here and on the main level. The staff are super friendly and there are many seats to sit in. It's also close to the casino and hotel lobby fireplace. My favourite place to sit. And really nice that it's in such a wide open space. There are so many choices for food, drinks, and snacks, and the hours are great.“

“⭐⭐⭐⭐⭐
More Than a Coffee Shop — A Place That Feels Like Home
There are countless Starbucks locations across this country, but this one is truly one of a kind.
My son visits here every Monday through Thursday, and from the very first day, the staff didn't just serve him coffee — they welcomed him like family. Each and every team member here has a warmth and genuineness that you simply cannot find anywhere else.
This place is special, not because of the drinks or the desserts, but because of the culture it carries — the sense of comfort, the healing atmosphere, and the quiet sense of belonging it gives to everyone who walks through its doors. For my son, and for so many others, this isn't just a café. It's a sanctuary.
What makes this location extraordinary isn't written in any company manual. It lives in the smiles of the staff, in the way they remember your name, in the way they make you feel seen and valued. That kind of warmth is rare — and it deserves to be celebrated.
To every single staff member here: from the bottom of my heart, and on behalf of my son — thank you. You may not realize the depth of the impact you have on people's lives, but please know that what you do here matters more than words can express.
This place is a gift. 🙏☕“

“I had the best experience there and my wife and I were helped by this really nice girl named alexis. I would love to leave a good tip but they unfortunately are not allowed to receive tips. Hope they change that soon, the team really deserves it ?“

“I’ve read some of the one star reviews and I don’t know what people expect the staff can do, Since Starbucks closed on the other side of Marine Way the one on Market crossing has been very busy, If customers don’t have time to wait do everyone a favour and make your coffee at home.

I’ve been going to Starbucks at Market Crossing for many years and it never disappoints, the drinks are great, Staff super friendly, there’s more food items to choose. The atmosphere is great, I definitely recommend it. Thank you to all that has been working there, keep up the good work. Merry Christmas!“

“Decent place, nearby and somewhat nice ambiance. Staff seems somewhat new (they turned over the previous, more experienced staff), and the music selections the last few visits really suck - too loud, and too heavy on the jazz-like, alternative style versions (too folksy), as though they are trying to prove how hip they are. Just make the music more basic, please, and a lower volume.“

“Love starbucks but this location is very inconsistent. This may be due to the high volume of customers but order ahead at least 10 mins because it's typically very busy. Drinks are great though! Always get my go to Nitro which they do offer at this location which is a plus.“

“Popular Coffee fix. Many are addicted to Starbucks globally! Sugar , caffeine ☕️ java beverage. Located in Burnaby Metrotown. Pay attention to your sugar intake if you are diabetic or pre-diabetic. If you have long covid with brain fog issues, no caffeine after 5 pm. Try decaffeinated instead but be aware you are trading issues as decaffeinated has another issue. Look it up in your own internet search. Can be crazy busy!“

“I had a great experience at Starbucks thanks to Heejo. Their service was excellent, and they showed impressive attention to detail with my order. Everything was prepared exactly as requested, and they made the whole interaction smooth and welcoming. It’s clear they genuinely care about customer experience. Thank you, Heejo, for going above and beyond!“

“I usually stop by Starbucks after shopping at Save on food nearby, and it’s become one of my go-to spots when I need a quick recharge.

What I like most here is how easy it is to customize your drink. This time I went for a custom iced espresso, and it turned out really good. The coffee was smooth, rich, and well-balanced, not too bitter or overwhelming. Starbucks is great when it comes to consistency — even with custom drinks, they usually get it right, which makes the experience reliable every time.

The space is comfortable and works well whether you just want a short break or need to sit for a bit longer. There’s a good mix of seating, lighting is nice, and the overall vibe is relaxed without being too quiet or too noisy.

Service is also solid. Staff are friendly, efficient, and handle custom orders without any issues. Even during busy hours, the wait time is reasonable.

Prices are a bit on the higher side, but you’re paying for convenience, consistency, and the overall experience. For me, it’s a dependable spot to grab a drink, reset during the day, and enjoy a quick break.“

“Great experience at Starbucks today! The drinks were made perfectly, the flavours were balanced, and everything tasted fresh. The baristas were friendly and quick, and the service felt smooth even during a busy time. A reliable spot for good coffee and great service.“

“This is the best Starbucks place on campus ( the one at univercity is so mid), they haven't messed up my order yet and I go frequently???. They can still make The ISOM with isent on the menu anymore ❤️?and they have good wood tables. The staff r always nice ??“

“This place is awesome! Shout out to Arthur the guy is incredible! The rest of the staff is so friendly and it is far superior to any Starbucks you could walk into. It's frustrating that it doesn't have any chairs, but I'm usually only there for 5 minutes anyway“

“Always playing nice music base on their playlist. Love the manager for his positive attitude along with the workers for making the festive drinks from their recipe. Otherwise on Friday or the weekend, I’ll find everyone is always working hard when studying and catching up with people, since this is a great place because it’s not too crowded in a large area. Even the seats are evenly spaced with blinds to pull down, in case of the sun reflecting your own laptop screen, such a genius design!

Parking: Spreader around to other stores“