“I’ve been coming to this Starbucks for over six years, and honestly, I can say that I’ve never had a bad experience here.
The staff are always so kind, friendly, and helpful, and it’s genuinely a place I enjoy stopping by for my coffee. The service has always been great, and even on the rare occasion when something small is forgotten, they are always quick to fix it without any issue.
I also used to work at Starbucks, so I know how much is happening behind the counter at the same time. Mistakes can happen — we’re all human. What matters to me is how people handle them, and this team has always been wonderful.
They truly deserve a 10/10, especially considering how busy this location can get, including the big rushes with high school students. Even during those crazy busy moments, they still manage to stay friendly, helpful, and smile, which is not easy.
I really hope customers remember that the people behind the counter are working on their feet, multitasking, and doing their best to take care of everyone. A little patience and kindness goes a long way.
Thank you to the whole team for consistently making this such a pleasant place to visit. You’re doing an amazing job! ❤“
“This place is easily one of the best spots I’ve had in all of Metro Vancouver. The flavors are absolutely top-tier and packed with quality.
On top of the amazing food, the service here is top-notch. The staff is super friendly, welcoming, and attentive. Even when you're in a hurry, their drive-thru moves remarkably fast without sacrificing quality. Fast service, fantastic team, and unforgettable flavor“
“Started coming here for my weekly admin work, and on my first Friday of doing so, a worker (the one with the Nyan Cat name tag, didn't catch the name) took my empty drink and offered me an ice water! Then promptly brought it to me! Felt nice not feeling like I needed to rush out since my drink and food was done. Will be returning to do my work here“
“My mother had a specific beverage she wanted but could not recall the name. We made an error with the order, but the female barista patiently listened and crafted the drink based on my mother's description. I want to take this opportunity to send her a BIG THANK YOU. You totally made our day, and I want to thank you for your excellent customer service.“
“I’ve always had such a great experience at this Starbucks! My drink is consistently made perfectly every time, and I really appreciate how hardworking and friendly the entire staff is. Even when it gets really busy, the baristas stay focused, positive, and efficient while making sure everyone gets their drinks made with care.
You can really tell that the team puts a lot of effort into creating a great experience for their customers. I appreciate all the hard work they do, and it definitely doesn’t go unnoticed. Keep up the amazing work, Starbucks team! You guys are awesome!“
“Of course, there is no perfect place but what I love about this place is the ambiance and the fact that is beside my fave bookstore. My daughter and I enjoy going here, it is our chill place. I also appreciate a lot of their staff who goes above and beyond. I had an issue with another starbucks location with regards to their mistaking my order, one of their staff refunded it, exuded great customer service. I love that.
Good or great customer service to me shows how committed you are not just to your job but to your essence as a human being. Keep it up guys!“
“I was having a rough morning last Tuesday and had to be fully functional by 7 am so had to drop by the drive thru and get some much needed caffeine. I got there and unfortunately not being fully awake, could not make up my mind. Luckily Cristy was patient enough when she was taking my order. Overall good experience and would definitely come back here again“
“I visited this Starbucks for the first time back in 2011...I occasionally still go here in Sunday's after church as it is a five minute walk. The baristas are friendly and accommodating. No complaints at all. Definitely recommend and one of the better Starbucks experience ❤🙏“
“Very spacious cafe area with lots of comfy seating, I was there nearly all day on a Monday studying and I don't think there was a single time all of the seats were filled. The staff were friendly but my usual order didn't taste quite how it usually does. Not bad, just different. Not sure what happened, but otherwise a good experience.“