“I want to give a special THANK-YOU to Matthew and the entire staff at Valley Fair Starbucks. Been coming here for years with my dog, placed a large order and had an emergency. 2 Hours later I came back to get it, Matthew personally expedited my order and added a bunch of free cake pops. After a very stressful few hours with my dog, Matthew definitely made my day easier and better. This is customer service at its finest. Shoutout to Matthew & everyone working on the afternoon of Aug 5th, 2026.“
“To the barista who just served my daughter and her friends, my daughter just texted me letting me know the kind thing you did for them this evening April. 7/2026 at approximately 7pm. You made there day very special and I want to personally thank you. My daughter says you go by Mon. I will be in sometime this week to drop off a little gift. Thank you from the bottom of our hearts your kindness was noticed 😊♥️“
“I had a great experience at this store! As soon as I walked in, I was greeted so kindly by a barista. This girl seemed to have the vibes so high, and was hyping all of her fellow baristas up. Got my order in a decent amount of time, and will be back again.“
“The people are so nice and they will change your order for free sometimes and their just the sweetest they will also sometimes if they mess up your order they will give you the one they messed up and your original order so you get two drinks“