Starbucks in Vancouver

“So I just ordered my regular which is a black Americano but the reason why I write this review is not because of the food. It's because of the service. The staff was so nice and welcoming especially the barista who greeted me his name is Samet A wonderful soul.“

“Vijay is an absolute gem and completely made our visit! The cafe was super clean and the coffee was literally perfect, but honestly, it was Vijay’s awesome vibe and professionalism that stole the show. He hung out for a bit to walk us through the coffee details, and we ended up having the best, most genuine conversation. It is so rare to see someone care that much about their customers—he’s just a natural at making people feel welcome.“

“A nice Starbucks close to the train so convenient location I often drop into due to last minute decisions of realizing where I'm going have no Starbucks n I probably won't like an overpriced latte on taste and price 😂 because a LOT of places already charges more than Starbucks prices with smaller portions and NOT as good when it comes to lattes and even more customizations options.

And Starbucks with ONE or TWO Exceptions STILL holds 1st place in customer service quality 😊

We still boycott the Granville & Georgia Street location due to the staffs LACK of compassion and refusal to give us a cup of water for my daughter who was fasting for a medical appointment, we boycotted ALL Starbucks as a whole for a long time because we were told it was new policy to buy something before they can give us water 💧 😱. Overall I'm watching 👀 all the Starbucks and mindful of how much we go, the blessing: I save money for other experiences 😉 😀“

“Absolutely loved my visit here, Zara was so kind and helpful. Her service is absolutely amazing. She was so patient when i didn't know what I wanted. I've been to almost all the Starbucks in Vancouver and her service was the best I've received by far. Also so beautiful! She needs a pay raise just for her service and kind smile. Thank you Zara!!“

“I visited this branch 2days ago, I wanted to buy a coffee bean for my new French press but I didn't know anything about it. Barista helped me so much and they were so friendly. I am going to be a loyal customer this branch💚“

“Hands down the best drink I’ve had all year! I came in today to redeem my birthday drink, and the barista made it extra special for me. The drink was crafted to perfection, looks amazing, and tasted even better. Shoutout to the barista who made my order, they truly made my day! Excellent service and wonderful vibe here. 10/10!“

“Food was so good - bagel bites with oh so yummy filling. But, today was the very first time I had terrible coffee. They didn't have dark roast, which is what I usually have. Instead I was given medium roast that must have been sitting for hours. I couldn't stomach it so out into the trash it went. Again never had this happen before at Starbucks. I guess there's a first for everything.“

“We regularly visit Starbucks shops in different locations and by far this location is our favourite because it delivers consistently high quality coffee & beverages. The staff are super friendly and morning vibes are great @ Cambie & 19!“

“This is probably the cleanest Starbucks I’ve been to. I used to live nearby about 6–7 years ago, and it was just okay back then. However, in my recent visits, it has been amazing. The store is very clean, my drink is always made correctly, and the staff create a positive and welcoming atmosphere. I honestly wish this team worked at the Starbucks location I visit daily near my work.
Thank you for the great experience!“

“Staff were so kind, friendly, and supportive. Excellent, spaced out seating and a friendly vibe and energy existed during my visit. Just had coffee and it was such a smooth ordering and pick-up experience and I’m so happy I chose this location to attend for my afternoon caffeine craving! Thank you all for the wonderful experience. I appreciate everything you all do for your customers!“

“I go here daily and the people there especially Hailey, Grace & Adrian are so welcoming and nice that even when in not so good mood they make my day with their broad smile and helping nature with awesome guest experience. I would suggest every Starbucks to have employees just like these guys are.“

“Update as of 02/17/2026: DriveThru TM is still not happy. Not happy, nor smile at all. I ordered multiple items, up-to 4or5 items and everytime he hands me my items, I say thank you but he never budge to return with a single word. Felt personal, since I was just there 3-4 days ago. Hoping he will recognize me but nothing felt special on the CS but kindly felt bad CS.

1st Review: First time going to Starbucks with a very transactional purchase. Not a big deal, it might either be too early on the day (7:30am 😅). And I am just used to them being too friendly which I enjoy, its a very great customer service touch. Just my initial observation from the speaker and did not top up when I reach the window until I left, nothing special.

Dont get me wrong, 98% of my time in this location, I get a great service. But one in Terminal Ave is always consistently great 🤭“

“I had a great experience at Starbucks. Josh was incredibly friendly, professional, and helpful. He went above and beyond to make sure everything was perfect and made me feel welcome from the moment I walked in. Excellent customer service and a positive attitude.

Thank you, Josh!“

“Considering how many years of sadness this starbucks has carried me through...11 years later it was so wonderful to recieve this written message ❤ thank you fo always caring and smiling even when you are slammed with customers. Thank you to all the wonderful workers ❤ 🙏 Happy 10 year cancer free baby girl.“

“Great location for using their bathroom.
I came here many times but most of the times are just using their bathroom without buying anything. I feel bad about it but this Starbucks might be the most convenient location for bathroom stop! Sometimes I feel bad for staff who work here. Feel like I should leave them tips for using their bathroom.“

“One of the best Starbucks branches I’ve visited so far. I ordered the Pink Drink, and it was so good that I ended up ordering it twice. I believe one of the baristas was named Ms. Thelma, along with another barista who assisted me. They were both exceptionally friendly, welcoming, and attentive. Their excellent customer service made the experience even more enjoyable. I highly recommend visiting this location if you’re looking for great drinks and outstanding service.“

“Warm friendly servers and Great music 🎶 I am really enjoying bringing my own cup!! My new Venture Earning my Gold Stars 🌟 with my fave drinks in my fave cup !
And I've also been letting myself play with adding extras and ordering unique combos of toppings, extra pumps,coconut milks in refreshers ...my fave is the cherry cold foam 😋 right now such a yummy add to any !“

“This is my favourite Starbucks location! The croissants and cheese danishes are always fresh and delicious, and the coffees are consistently well prepared. The staff are friendly, service is great, and I always have a good experience here. Definitely my go-to location!“

“This Starbucks sits in the heart of downtown Vancouver, nestled on the lively, bustling Granville Street where tourists and entertainment seekers gather. It is a convenient spot to grab a coffee and take a break from the crowds.

We liked how bright, clean, and spacious the coffee shop was, with plenty of comfortable seating for relaxing or catching up with friends. The unique artwork throughout the space caught our attention. We even spotted some patterns on the marble wall behind the counter that reminded us of Darth Vader or something from Star Wars! Maybe it was just our imagination, but now we cannot unsee it. 😂

We were hoping to find a bigger selection of Starbucks merchandise and Vancouver souvenirs, but the British Columbia and Vancouver collection was quite limited. It would be nice to see more local-themed mugs, tumblers, and other keepsakes for visitors.

The service was friendly and fast, and our barista did a great job. Overall, we enjoyed this location and would happily return for a comfortable coffee break in downtown Vancouver. Remember to look at the marble wall while waiting for your drink and see if you can spot the Star Wars resemblance! ☕“

“my favourite Starbucks ever!! I find that this location doesn’t scam me with a drink that’s 90% ice. The coffee is always fantastic and the service is great!! I had a great conversation today with a barista named Ana who always super friendly and makes my drinks with precision and care.“

“I like Starbucks, but their lunch menu is very limited. You should change a few things around. Add BBQ pork sandwich, taste more like smoked meat, not so sweet, because 🕶 don't like western style BBQ sauce. Make your drink less sweet, need to watch out for your food source, specially where does your sugar come from. Use light, flakey food source instead of heavy duty 🪨. You know what I mean. Good luck with your business, hope you can open several more stores.“

“I had a wonderful experience at Starbucks. The store was exceptionally clean, warm, and welcoming, making it a great place to relax and enjoy a coffee. The staff provided friendly, efficient service and made every customer feel valued.
I especially want to recognize the manager, Rowan, who took the time to patiently answer my questions about Starbucks' company policy regarding support for a local fundraiser. Their professionalism, knowledge, and willingness to help were greatly appreciated. It's refreshing to see a team that genuinely cares about both its customers and the community.

Thank you to everyone for the excellent service and inviting atmosphere. I'll definitely be back!“

“I have been to this location a few times before and after work and the staff has impressed me with their kindness and attentiveness to treating a customer as a guest. They draw cute animals on my cup every time so I guess I have to keep all the cups.“

“I have been a Starbucks consumer for over 3 years now. Have been to SEVERAL locations, and this location is top notch. Baristas know what they're doing and staff are always friendly and welcoming. They do a great job keeping the store clean and presentable considering it's on DAVIE STREET. Would recommend this location!“

“Friendly staff, comfortable seats, and pleasantly quiet on weekends. A good downtown Starbucks for a calm coffee break.

The only odd note is the card machine’s 20% default tip option, which feels rather ambitious for counter service.“

“A smaller Starbucks that is located inside a hotel. Food was hot when served and coffee was taste and fresh. Service was fast and prompt. What you would expect, thank you to the staff that race around getting everyone's order ⭐️⭐️⭐️⭐️⭐️💪😎“

“The egg, pesto and mozzarella sandwich was a decent size and had a good amount of egg and pesto.The egg seemed a bit processed, but wasn't bad. I was also excited to try the ube coconut latte, but was disappointed. I couldn't taste any ube and coconut was vaguely there. The customer service was friendly and welcoming. They had our order which was 4 drinks and 3 sandwiches (warmed) ready in about 5 minutes or less. I was extremely impressed with how fast they were able to do this.

The customer service was 5 stars, but the food and drink I would rate as 3.5 stars.“

“The main complaint about this location is how inaccurate the wait times are when ordering on the app. This location gets very busy, it has become much more of a grab and go location. Seating is minimal with many seats taken by individuals on laptops. The location is modern with lots of wood tons. On a good busy intersection close to the greenway and Elm Park. The only other decent coffee shop nearby is Honolulu Coffee on East Boulevard which also gets really busy. The atmosphere of this location changed over the years, used to be a lot more cozy. Not a good spot to meet for coffee. Get to go or go somewhere else. The staff here is very friendly and is very accommodating to the older demographics.“

“Starbucks at Broadway & Granville, now moved to the diagonal corner from its former Indigo location. Compact space with seating for about 25. Clean and well organized, with a wall screen showing orders as Received, In Progress, and Ready. Clean accessible washroom with grab bars and an accessible door.“

“Been coming here for years, as we live down the street from this location. The service is usually very quick (even when they are slammed with mobile orders). The staff are always friendly and attentive.

Plenty of seating indoors, and plenty of parking. Nothing more to say than it is one of the better Starbucks locations.“

“We occasionally come here on weekends ,and Millie is very attentive. Know that the condiments are self serve, but with us carrying many things or maybe just noticing other situations around us, she quietly took care of everything without us even having to ask. Not the especially chatty or outwardly friendly type. But the way she handles things with care, works efficiently and quickly, and just steadily gets on with her work stans out every time. Busy or not, seems like the kind of person who just notices what's needed and does it. It's the kind of thoughtfulness that stays with you in a good way. Thank you, Millie😃“

“Had amazing service from Zoey (who I believe is the manager) today. She has incredible interpersonal skills and she really understands how to treat a customer! Her other staff was lovely as well; everyone took the care and time to ensure that my order was exactly what I wanted (ie. extra cinnamon in both my latte and oatmeal! Yum!) I was duly impressed and walked out with a smile on my face. Thank you to Zoey and her amazing staff! A well-deserved 5 stars!⚘🤗“

“Definitely 5 STARS - The Starbucks at The Post in downtown Vancouver is always busy, but the team handles the crowds exceptionally well. The service is fast and efficient, and the baristas are consistently friendly and professional. Even during peak hours, they do a great job managing the high demand while keeping the experience positive.“

“Came here on a busy Sunday afternoon with only 1 batista on and she was a CHAMP! Professional, efficient, powered through the long lineup without missing a beat! Shame there was no tip option on the card machine. This young woman deserves a raise!“

“I had a very pleasant, fast service at this starbucks. One worker that was very delightful to attend me was Alexandra. She was incredibly generous, gave alternate options, and took her time to make sure I had a pleasant experience. My frapp was great! Thanks guys :)“

“Kevin the big kahuna was an absolute legend helping us out at 6:30am with our big order. Props to the whole team for their professionalism and chill attitude.

** Not a supporter of Starbucks as a company but we picked up coffee there for an event. 🍉☕️✨“

“Ever since 2 summers ago, this place completely changed, atmospheric fills completely different. The store is cleaner, and the staff doesn't look as overwhelmed as before. When when they are busy, they keep up with the excellent customer service. This is my favorite Starbucks location!“

“This is my favourite Starbucks on UBC campus! Not only is the staff always friendly and accommodating, they make the best drinks every single time (and when a mistake is rarely made, they always fix it super quickly!). They also don’t charge for no ice (unlike other Starbucks on campus) and offer plastic straws (both big wins for me!). Everyone that works here deserves a raise!!

Dietary restrictions: They offer alternative milk options like oat and almond for those with dairy allergies.“

“You will be lucky if you have the chance to meet barista Bea! As a Reserve member, I saw she’d earned a coveted Black Apron, and she really knew her coffees. She’s so professional with such a great attitude, I can’t believe she’s not a manager!! She made excellent coffee, really FAST!! I will be back often!!“

“I wasn’t to clear on the size I ordered and they were more then happy to fix my order with no problems at all. No charge and no charge for every little thing like at Tim’s. Sleeve charge, lid charge, Tim’s went down hill and Starbucks was there for us.“

“Surprisingly spacious despite the construction crowd!
​This Starbucks near Cambie and 41st is incredibly busy, mainly due to the massive Oakridge Mall redevelopment across the street. You'll see many construction workers and commuters here, but the shop is surprisingly large with plenty of seating. Even with the high foot traffic, I’ve always been able to find a spot to sit down.
​The service is standard and efficient, and the environment is kept quite clean despite how busy it gets. It’s a reliable spot for a coffee break if you’re in the area.“

“I don't usually write reviews but Sabina at this location is the best! I've been coming in regularly for quite some time because my classes are close to this location and she recognizes me almost immediately and goes out of her way to explain new recommendations to me. She is fast, efficient, and super friendly. My favorite location on campus!“

“They were running this place like the navy. I’ve never seen so many staff all so cohesively working together and they were all so wonderful and friendly! We waited a normal amount of time to get our food and they apologized and gave us a $4 gift card because we waited a “long time”. I appreciated it but wow if that was slow then fast must be the blink of an eye! Kudos to those guys!“

“This is My Starbucks when I’m in Vancouver. I love it here.
Expert Baristas. Friendly service.
Awesome vibes and energy.

If you know your Starbucks. This place lives up to the name.
Unfortunately, not all Starbucks are the same in Vancouver, BC.“

“This Starbucks is truly a hidden gem! It’s tucked away in Safeway Marpole - easy parking underground at Safeway. The staff are super friendly and they have a great assortment of snacks and drinks, with a friendly ambiance that is truly Marpole! Keep up the awesome work guys!“

“This Starbucks is located inside the Safeway on Broadway and McDonald. It is one of the better Starbucks I have seen inside a Safeway. It has a very nice sitting area which appears to be busy every time I come to do my shopping. The food and the coffee are like any other at Starbucks everywhere. The service is good and here it is better than others. I like lattes and decaf coffee or hot chocolate. Simple drinks with no additives like some of my high maintenance friends. Because of my simple requests I often find Starbucks options a bit much but it is always a quick order for me.I recommend this Starbucks. It is a nice place to sit and have a conversation even when people around you are shopping. People don't pay much attention to you as they are busy scanning for shopping items so you don't feel crowded.“

“I got a Summer-Berry Lemonade Refresher, and surprisingly it was available! The service was quick and good, the barista even paid attention to the spelling of my name and wrote it correctly. When I made a question regarding the products the barista answered quickly and correctly.“

“This Starbucks is absolutely amazing. The young lady with the glasses and ponytail and blue t shirt on Saturday September 2 2023 provided absolutely exceptional customer service. It was my first time trying their Grande Iced Pumpkin Chai Latte and she suggested I get it half sweet and I did and oh boy it was absolutely delicious! Fantastic recommendation and kudos to her! But seriously this drink is really really good and this Starbucks knows how to provide really great service. Way to go Starbucks and keep it up. You guys have never let me down ??? ?? “

“I enjoy going to Starbucks at UBC. The staff work hard to get everyone’s drink efficiently and correctly. For all you complainers I would like to see you working at Starbucks. Long hours while working on weekends to pay for school. And then dealing with people who are upset about their drinks. Honestly get a life. Many of you will be ubc students. Privileged and complaining about nothing. Why do’t you focus your criticisms on something more constructive.“