Starbucks in Surrey

“I bring my 2 year old here every week. Today she accidentally spilled a snack box all over the floor and as I moved to clean it up, a manager came right over with a broom and insisted that I stop and fully took care of the mess. My kiddo loves getting a sticker here each time as well“

“I have worked at several Starbucks locations, and this Starbucks is out of this world perfect. The manager is phenomenal, and the staff all take their job seriously and are always kind. Truly impressed, and grateful to live so close. Thank you to everyone there for all of the effort you put in, we appreciate you! ❤️“

“leaving this comment for my all time favourite neighbourhood cafe, the entire Starbee team is amazing here at the location, they made my go to morning coffee the best, tbh, no one made my go to super customized coffee this special and perfect. Sky & Prajakta you are ♥ gem of a person, I don’t remember the names of other partners but they deserve all appreciation and love.

Thanks for making people’s morning so special with your handwork and skills🌷♥“

“Manjot is truly amazing he’s incredibly kind, enthusiastic, and always makes the experience feel welcoming and personal. You can tell he genuinely enjoys what he does, and that energy makes a big difference. Because of him, this location is by far my favorite Starbucks.“

“Been coming to this Home base Starbucks for years….
From Managers Sonya to Maria and now Kelvin,
Rock STARS 🌟

Real people, extremely well trained and always remembering peoples names and their beverages….
Extremely clean and inviting atmosphere.
Professional, friendly, enthusiastic and prompt.
The Entire Staff are the Best…..Thanks to Jamie. You deserve a raise!

If you need a quiet place to escape, read, work, write, think or just be….

Then Ocean Park Starbucks is for thee….“

“The service at this Starbucks is the best. The team are friendly, everyone greets the customer, they smile, even during times of peak traffic when they are getting slammed with order’s. They are always in control and provide great customer service. Thank you.“

“This location is awesome. I
ask for quite the complicated order as I am particular about my iced matcha lattes yet they get it perfect each time. Special shoutout to Brayden who always makes it with extra love and remembers my order to the gram without me saying a word. Thanks a lot team!“

“Shout out to Lucas at Starbucks Fraser Heights. I always have an issue with the Starbucks App crashing my phone, and today is one of those days. Not only that Lucas was friendly, he also tried helping with the app although we finally scanned the phone app. Furthermore, he’s kind during Drink Refill and delivered the it to where I was sitting. Thank you, Lucas.“

“Very nice location at the Morgan Crossing shopping center, friendly staff very good customer service
There are times for the drink is not made correctly, but it’s OK because the customer service is very good and everyone is super polite and friendly
One of the better Starbucks locations we have
We come here daily while hour This Starbucks is located at the Morgan Crossing shopping centre and has a great location. The staff is friendly and provides excellent customer service. While the drinks aren’t always made perfectly, the friendly and polite staff makes up for it. It’s one of the better Starbucks locations we have. We visit daily while our child is in therapy classes, and the consistency is impressive. ☺️“

“Our PAC is so thankful to this particular Starbucks location. Especially to the management of the Starbucks, special mention to Diana and team. Many of our school, staff and families frequent this specific location as it is in close proximity of our school.
Earlier this year, our school suffered a horrible fire in which the main building of our school was completely shut down. On two separate occasions, we were able to rely on Starbucks to help boost our staff morale by providing donated coffee for our staff, once during the first week of the fire when we were in the unknown of how classrooms were going to operate and then again, now, near the end of our school year, where our school community has now come back to our main school, with parts of it still closed. They were able to generously donate coffee for our staff appreciation lunch which warmed many hearts💕“

“I frequent many Starbucks locations, usually via drive-thru, during my work week. This location has the absolute, loveliest staff. Every visit I encounter a friendly, positive and personable team member. My drink is always made perfectly as well. Shout out to this amazing team, and Kudos to the hiring manager.“

“I do a mobile order (for two coffees) on Sunday mornings. Today as I came in a young woman (Aidan- I learned her name later from another employee) saw me from a distance pick up my two coffees. Then she did something amazing, she kindly said, “Hey Steve. Have a good day.” I’ve never met her so her personal knowledge of me from a counter full of coffees and drinks to be picked up- was amazing. I say, “A” for Aidan.“

“I have been to all of the local Starbucks in South Surrey, and this location is extremely consistent in producing a quality long pour Americano. I am not certain as to why this is not always consistent across the board at some of the other locations... Some say it is the machine or the Barista, etc. Even when this location updated their machines, they still produce an amazing long pour Americano - thank you, thank you! Julie, Maria, and Kevin are super!“

“I don't usually leave reviews, but I had to this time.
I met Kiran about five months ago, and during one of our conversations I shared that I have cancer, which isn't something I normally tell people because it's very difficult. Today I saw her again after so long, and she remembered me, my drink, and my situation. She truly radiates positive energy and gives me so much hope and motivation. She even told me to keep visiting because she wants to see me every day, and that meant the world to me. Secondly my drink was made perfectly by manat.
Hats off to the manager for hiring someone as kind and caring as Kiran. People like her make a real difference.“

“Kudos to Amarjeet. What a guy. So cheerful and full of positive energy. Thank you suggesting this taste drink. He went out of his way to help me. I would love to visit this store again only because of this guy. Hope you see you tomorrow. Thank you for making my days“

“Top-tier coffee and exceptional service!If you appreciate high-quality coffee, this is the place to be. The baristas really know their craft—the latte art was beautiful, and the flavor profile of the espresso was outstanding. You can tell they use premium, well-roasted beans. The shop is also spotlessly clean with a great aesthetic. A true 5-star experience from start to finish!“

“PLEASE REPLACE THEIR PAYMENT SCANNER!

This is my Starbucks, and I genuinely love this location. But their payment scanner has been causing more and more problems, and these baristas deserve equipment that actually works. This is already a very busy location, and they do not need the added stress of fighting with a malfunctioning scanner while trying to keep everything moving.

I would hate to see customers become frustrated with longer wait times and direct that frustration toward the staff when the staff are absolutely not the problem, the equipment is. Please get my baristas a new scanner, and any other equipment that is causing problems.

Now for the important part: the team here is AMAZING. Hands down, these are my favourite baristas. They are consistently friendly, welcoming, and somehow manage to make my drinks right every single time. I will legitimately be on a long drive and purposely wait until I get back to my local Starbucks rather than stopping somewhere along the way because I know my drink will be made properly here. 😂

There is something really special about having a neighbourhood Starbucks where you recognize the people, they recognize you, and you genuinely enjoy stopping in. This location has become that for me entirely because of the people working here.

They work incredibly hard, especially with how busy this store gets, and they still manage to provide wonderful service and make it a place I look forward to visiting.

Five stars for my baristas. ❤ Now seriously, Starbucks, buy them a damn scanner that works. They deserve it. 😂“

“I had an amazing experience at Starbucks thanks to Simran. She went above and beyond to make sure my drink was exactly how I like it, even suggesting a few tweaks that made it even better. Her friendly demeanor and willingness to help stand out in the best way possible. Simran is truly an asset to the Starbucks team!“

“My favourite location, the drinks are always amazing and the staff are top tier. I love them I hope the team always stays the same they feel like family, especially Sandy. My mood instantly changes to positive when I enter. No one does an English breakfast tea latte like them <3“

“After 7 years of coming here, I finally write a well deserved review. I’ve always been impressed by the amount of pressure the staff takes, I come morning, afternoon and evening times, they always serve the public in numbers, they inspire others to handle pressure. Keep up the good work, thanks for always making my drink right. Not to mention also, the amount of black aprons; (coffee masters) I see now in this location is constant, you’re in good hands 🙌🏼“

“Starbucks never disappoints! The customer service is always friendly, welcoming, and efficient. The staff consistently go above and beyond to make every visit a pleasant experience. The coffee is always excellent—fresh, flavorful, and made just the way I like it. It’s my go-to place whenever I want a great cup of coffee and outstanding service. Highly recommended!“

“I really like the Starbucks here the people who work here are really nice and they’re really fast at making drinks however it can get pretty busy I love their chai tea lattes whenever I get it anywhere else it always taste so water down but here they make it really well.“

“Wifey and I were having a walk thru at the mall then we happen to drop by at Starbucks Guildford mall.
The experience was so great specially with their crew . They were so friendly and accommodating at all times. Kudos and thank you for you warmth service “Mathew”. The branch is so grateful to have you as their crew.. godless …“

“I very rarely write reviews and never read reviews of services such as a coffee shop, but I’ve finally had a few moments free and feel compelled.

I will go out of my way to get my flat white caffeine fix at this Starbucks. I’ve had nothing but a positive and enjoyable experience with the drive thru servers, notably an American girl (who’s no longer with them), an Asian guy, several other girls who’s names I don’t know and last but not least the absolute best is Olivia, the toque wearing coffee goddess.

These guys and girls make my morning start with an upbeat experience and a great caffeine fix.

To the manager(s) or franchise owner, whatever your process is when it comes to recruitment and training you have nailed it with the existing staff I regularly interact with.

PS to all the Karen’s posting their negative comments, you get back what you put out into the world.“