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“My sister and I went to this Starbucks and had one of the best customer service experiences I've had in a long time, especially with the holidays going on. Adam was especially helpful with our drinks/food. He even went out of his way to remake our drinks when we asked of oat milk despite the rush going on. He was knowledgeable,kind, and understanding. My sister and I will DEFINITELY be coming again ☕️“
“There was a misunderstanding on the charge for an extra scoop of the pearls on the summer skies. Maybe I said "double" pearls but I was confused on why for the extra pearls on the summer skies it was going to be 2 something while adding some pearls to my pink drink would be 1.50. I tried staying calm and respectful and asked for an explanation.I'd like to thank Erik for being respectful and calm as well. I told him I understand I will pay extra for added pearls but didn't understand how it was double for the extra pearls on the summer skies but 1.50ish for the added ones on the pink drink. He cleared it up and I was just a little frustrated because I've ordered these exact things like this before and I didn't have confusion. Plus the extra effort on speaking loudly because of the freeway next to this isn't helping. But I appreciated the calmness from the person on the speaker. So I go to the window to pay and get my order and I'm handed a water and I was like "we didn't ask for one" and the guy just kind of stared. (I don't think this was the guy on the speaker because this guy hardly was talking. I didn't feel the same vibe from the speaker guy) so my husband says louder "that's not ours" . He gives us the summer skies. Then he just stands without really saying much with his back to us. It took a while before we got my pink drink that I even wondered if they had forgot about it and that we were just in our car like idiots waiting. I get it maybe they had more orders but they could tell us something.Then my drink comes out and I had seen it as the girl was walking towards the window that it was going to need more coconut milk. A pink drink is a hit or miss because it sometimes looks like just the acai base. But I was getting fed up that I wasn't going to say anything and we start driving away and realize that from the two straws they had given me, one was a regular straw not a boba straw....I guess because originally I had been handed a water that wasn't ours and I hadn't realized it was a regular straw. So here I am with a pink drink with raspberry pearls that I didn't know how to slurp out....it wasn't just he straw missing, it was the lids with an opening for the mouth. I asked my husband to drive up to the front because I'd have to go in (clearly didn't wanna do that in the first place) the girl who had handed us the drink didn't say anything or greeted.Who ended up coming up to me was Erik. I said I was wondering how I'd be getting my boba pearls out and he kindly brought me a straw and correct lid. He apologized for the miscommunication in the speaker. I learned it was him who'm I was talking to in this straw/lid thing I went in for.
This lengthy review is to point out the experience I had with this location...not so much with the extra charge misunderstanding, but more with the other workers there on this day. Last week I was there through the drive through and a very sweet friendly girl at the window was very happy to get me extra coconut milk when I asked her for some because I noticed my pink drink looked way off. She offered to have it reshaken and I told her i could try it at home so I wouldn't hold up the line. That's the customer service I like. I will try to go to this location again only because Erik (from today's visit) seems very helpful, friendly, knowledgeable, and willing to keep customers happy and coming back. He gave me reasons why the pink drink doesn't come out right sometimes and that I am able to ask for it to be remade or get more added coconut milk and be reshaken.
Excuse my grammar and bad sentences. I just wanted to finish this review already.
Again, the young girl from last week's visit and Erik's friendliness and willingness to help is why I will try that starbucks again. I think it says a lot about Erik to have apologized for the incident through the speaker about the extra charge when all I had gon“
“⭐️⭐️⭐️⭐️⭐️
I absolutely love this Starbucks location! The staff is incredibly friendly and attentive, always making me feel welcome. I swear they make the best drinks ever! Highly recommended for anyone looking for a great coffee experience!“
“The 2 baristas that helped me out today were awesome. I loved their energy. I was a bit down but after spending a few minutes with them I'm feeling great. Thank you the eggnog drink was good. But I will definitely need to try the other recommendations with the raspberry.“
“I dont like Starbucks. Dont hate it, but I only go when my best friend wants to become she likes. So It was so hot a few weeks ago and I needed a drink before a job interview. I came in and asked for something with lemonade. The guy recommended a drink that looked really nice and surprisingly tasted soooo good. I asked for it at another location but it was different. I would totally recommend this location because I would drive the distance just to go back for it.“
“I'm not a Starbucks fan, so I don't really like their coffee. I would rather go to am pm and make it myself at my satisfaction. Is waaaay cheaper, and they have different flavors. I don't have to be asking for creamer and sugar like you do at Starbucks. Service was just ok, I think that because it was too early on a Sunday, the girls weren't that motivated.“
“I live very close to this location so I stop here often, but I stop at many Starbucks locations while I’m work. But this location is far and away one of the best. Ciera helped me today, but my experience has been universal at this location with any of their employees. They are always kind, welcoming, and seem legitimately happy. When I have stopped by with my son they’ve been just as pleasant with him too. Drive through? Same. Always the best to deal with. Props to the store manager for having and fostering such a great team.“
“Nice place for meeting friends and family, friendly staff, clean tables and restroom, outside seating was great clean area with lots of seating. I like that's there's no drive thru here less traffic,walking in and out of the place and less smog from the idling vehicles while sitting outside“
“Ok ? my feLLow friends and neighbors ?
i never go through the drive ? through 1st of aLL. My wife spent the week ? in the ER/HospitaL and she was hurtin' for certain!
So, i went through the drive ? through.
Eva, who was Our young Lady that heLped us; did more than just heLp us out!!!
After being tired, wiped out and just wanting to go home ? -->Eva made sure
that everything we ordered, the food was "fresh", nice & hot and heLped us decide on a few of the items! She didn't rush us & was very kind, decent, patient and very respectfuL. So, off we went--> home ?
with an order of Egg White's & Roasted Red Pepper Egg Bites, a Sausage/ Cheddar & Egg Sandwich, 2 Fancy, very tasty & fresh BLueberry Muffins. To drink, we ordered the Strawberry Acai Lemonade Refresher
Beverages. This fairLy "new" Starbucks is
Located strategicaLLy in a pLace, where you can see ? it from the hospitaL ? as you are Looking out the window across the street. Nice pLace...5☆☆☆☆☆ CLean 5☆,
and Eva gets a 5☆☆☆☆☆ from my wife & i. i have fun with my Letters in the aLphabet as you can weLL see by now, but it's aLL good just the same. ? @ 70 yrs. young!
Have a good day ?everyone, enjoy the food & beverages here ? and pLease most of aLL & very important-->don't forget to "Tip" your waitress/waiter!!!
cya...?michaeL? ♥️ ? ✌️???“
“This is still a fan favorite! Especially love the refreshers and the new Cloud macchiato with a cinnamon, the health minded snacks help a lot for a person like me who drives a lot for work and doesn't have the opportunity to carry lunch around.“
“I came here with my family and the service was awesome. Baristas were on point, e.specially Ruben. He is such an awesome barista, he is so kind and helpful, and he is great at managing the register. He always makes customers feel welcome! <3“
“Starbucks is inside the grocery store, making it easy to make a purchase & stiLL go grocery shopping! ? i have a Starbucks card, aLways keep a decent amount of money to make a purchase.They are aLways nice, poLite, friendLy, patient and very respectfuL.i was waited on by CoLLin. He was a great guy & he's on top of his game! So i got him a drink aLso. i haven't had a nice taLLVenti CarmeL Frappuccino in awhiLe.Had him put a few shots of espresso in it to give it a LittLe boost. Remember i said it & not me<--]Otherwise i wouLd have tried another shot or 2! But once it goes down the hatch, you may have to caLL ? 911 & have the medicssLow your ❤️ ? rate down ?Anyhow, the food is "fresh" and the drinks are ? ? ? good & the service is great ? ? ? i give this Starbucks & the ALBERTSONS store an overaLL 5 ☆☆☆☆☆Oh by the way the this store is very cLean and safe. Have a very nice day! ?“
“I placed an order on doordash and the driver had forgotten one of the items so I went to the Starbucks location I had originally ordered from and they had not only replaced what was forgotten by the driver but they had given me a discount for a future order. Thank you! I appreciate it a lot!!“
“It's all over the place, but the small one inside Vons is being re-build, so gar it looks good. My Favorite Drink is "Java Chip Frappechino" with whipped cream & caramel. It is a nice inviorment 4 kids & adults try it out...... PS. Ask 4 item's from theire secret menu hehe!!“
“I come here often usually in the evenings while my son is at a school activity. The employees are always super kind and friendly. Always great service. Also I like the long padded bench with plugs below. Very convenient. So good place to get some work done, except two things. The air conditioning always seems to be at full blast and I have to remember to bring a big sweater to keep warm. And the other is the music is always really loud. I have to turn up the volume high on my earbuds to drown it out as I want more calming music than just pop music to work to.
Parking: Parking a little full in the evenings.“
“I love going here for my coffee and occasional sandwich. Melissa makes the best White chocolate mochas. The other woman there whos name I cannot remember is also lovely.They are always both so friendly and I enjoy going there just for their service.“
“First time visiting this Starbucks. Treating my daughter and aunt to a Venti Holiday coffees that come with the Starbucks holiday cup free today. Service was quick with good nice staff and a big clean place to sit and talk while our coffee was being prepared. Our Mocha coffee was made just how we like it. Venti Mocha made with Half n half, 3 pumps of Mocha with Whip and Extra Hot. (I don't like the Starbucks original Mocha recipe. It tastes too much like hot chocolate)My way, you taste the coffee first with mocha nice chocolate notes. Give it a try.“