“I come to this Starbucks locations often since its the closest location to my house. I normally go through the drive thru but went in cause I had an issue with a reward on the app. I was suppose to get a $3 handcrafted drinks but there was no way to somehow redeem it. One of the workers tried to figuire it out himself but couldn't either. I forget his name, he looked like a manager or maybe even the franchise owner, not sure. He asked what I wanted and told him I usually get a matcha blend with whip cream. He had one of the other workers make it for me on the house! I was like, wow! Thankyou so much! This location has also the most friendliest workers and also go above and beyond.“
“Once again!! The AMAZING training/personalities of your staff, is what the world needs more of, regarding KINDNESS!! Thank you extremely, beyond words, for the service! With the whirlwind of changes, I have been able to relax, feel safe and have the comfort of quality foods(better than what's on the market at some establishments)! Definitely how I want to train and have my staff, regarding my single owner/operator(3 1/2 years and still running the marathon (not sprint)), lawn care business!!“
“I really enjoy this Starbucks location. The staff consistently greets customers with a smile, which creates a welcoming atmosphere right away. They also play relaxing music in the background, which makes it a pleasant place to sit, unwind, or focus while working.
There are about seven tables available, so it’s a comfortable spot to bring a laptop or meet a friend. The service is very good and the team seems attentive and efficient. I also appreciate that this location has a drive-through, which makes it convenient when you’re in a hurry. Overall, it’s a welcoming and enjoyable place to stop for coffee.“
“This is my favorite Starbucks because they have the best baristas around. Not only do they always get my order right, they are professional, friendly, have excellent customer service and some of the sweetest people I get to interact with. They are all extremely kind to me and my grandbabies and I love my little notes I get on my cups. It is always a pleasure seeing them. This picture shows 3 of their amazing baristas but there are so many more I adore. Hands-down, the best Starbucks in Ontario and surrounding cities.💚🖤💚🖤💚“
“This is my first time here and let me tell you Tedi very nice and very helpful . Had a big smile even thoe she was working on Christmas Day. Was patient with me ordering. I have gone to another Starbucks in Ontario and very bad customer service, they where very rude. I will coming to this Starbucks from today on. Malia store Manager was very nice polite and all the time with a big smile. Love how her being a manager was nice and greeting us with a big smile“
“Great Starbucks location. The staff is always friendly and the service is quick. The drinks are consistently made well and the place has a nice relaxed atmosphere.
It is a good spot to grab a coffee, meet someone, or just sit for a bit and get some work done. Overall a reliable Starbucks with great service.“
“This Starbucks place is located inside of Target building in the Vineyard Freeway Center and today is the grand opening of this store. Starbucks is such a brand that doesn’t require any introduction. Like other Starbucks stores, this store also serves hot and cold drinks, whole-bean coffee, micro-ground instant coffee known such as VIA, Espresso, Caffe Latte, full and loose-leaf teas including Teavana tea products. They also serve Evolution Fresh juices, Frappuccino beverages, La Boulange pastries, and snacks including items such as chips and crackers. They also sell pre-packaged food items, hot and cold sandwiches, and drinkware including mugs and tumblers. In terms of taste and price, it can be said that Starbucks is just Starbucks; so, there’s nothing to say about taste and price. This store is clean and nicely organized. Their overall service is good as well as appreciable.“
“I have been going to this location for years due to my job. I love it here they really never disappoint when it comes to my drinks and certain baristas. I have had a few bad experiences but not with the regulars. Some late drinks here and there but for the most part they have been great.
Response to comment from Starbucks:
Hello, you emailed me after a bad experience and I responded with my phone number but never got a reply or call back. 🙃“
“I stopped by the Starbucks drive-thru today to grab a Matcha Latte, and it was such a pleasant experience. The barista was incredibly friendly and cheerful, the service was quick, and there was almost no line — just perfect. The Matcha Latte was smooth, creamy, and perfectly fitting for the season. It’s always nice when a simple stop like this leaves such a good vibe. Glad I came by. See you again soon!“
“Great service from the staff. There's usually only one or two members working at a time whenever I've been, so expect a wait. However, they always work fast and you'll be through the line before you know it. Always like ending my target trips here.“
“The new place is nice, but they keep messing up certain things on the drinks. I've received my drinks with little or no sugar/sweetener a few times. It's not always all the time (and sometimes only 1 of 2 or 3 drinks ordered), but it's still pretty frequent that I'm going to stop going there for a while. There are other little things like too much ice, not enough of coco milk or scoop of fruits even when asked but it all adds up and I hate to order an item all the while expecting for something to go wrong.
The workers are nice and professional though and it is a new place so it's never too busy either inside or the drive-thru.
edit: For a starbucks, it's much better now. I never have any issues with the drinks. Over the past years, the workers have been friendly and professional. The inside is small, but there's a covered patio with plenty of space. It can get pretty busy, especially the drive thru, but you're not left waiting too long. It's my go-to starbucks when I want something quick and refreshing.“
“I had such an incredible experience at this Starbucks! Every single person (especially Anthony) working there was kind, welcoming, professional, and unbelievably spectacular. You can truly feel the positive energy the moment you walk in. Even during a busy rush, the team handled everything with smiles and genuine care for their customers.
It’s rare to find a place where the staff makes such a lasting impression, but this team absolutely did. They turned a simple coffee stop into the highlight of my day. The drinks were perfect, the service was exceptional, and the atmosphere was warm and uplifting. I seriously love these people so much; they deserve all the recognition in the world for the amazing work they do.
Thank you for being awesome! Grilled cheese 4 Life!“
“I’m a faithful customer and look forward to my coffee in the morning. I went to get my coffee today at 4:45 am and the guy at the register was very rude. My coffee was half full. $7.70 for a coffee that is half way filled and cold, no good morning, no have a good day, thank you for your service is bad service , not a way to start your morning. To spend that much nit a full cup and not even a greeting. If you don’t like your job leave for someone else who really wants to be there.“
“I order the same exact drink about 6 days a week. I go to about 5 different Starbucks, this is the only Starbucks that constantly gets my drink exactly the way I like it! It doesn't matter if I come at different times of day! Thank you!“
“4 stars just because I got a mango- dragonfruit with limonade and I got more ice than the drink. This happened several times in different starbucks. I've seen how they make the drink, put the ice on the cup and then they trow away the rest of the drink from the blender.
I think they should really use the common sense at the time to serve, and stop waiting drinks just to serve ice.“
“First off, I am a nightshift nurse and caffeine is essential especially after having a rough couple of days. With that being said; I had gone to a Starbucks in Brea to grab coffee for my longggg 45 min to an hour drive to work. I had ordered an iced hazelnut shaken espresso with oat milk and 4 pumps of white mocha. After being rushed out of their drive thru, I made my way onto the freeway only to realize within the first two sips… the drink was a regular iced shaken espresso with 4 pumps white mocha. With saddening news, I am lactose intolerant so I couldnt even muster up the courage to drink it 😭. Stopped by this starbucks in hopes they’d be able to remake my drink. And to make my day better, they did without hesitation. Even decorated my cup so cute! The man at the drive thru was very kind and did not make me feel guilty about having them remake my drink. I should have gotten his name, but he was tall with glasses and the sweetest soul! If youre the guy that worked on May 28th at 6 pm working the drive through. THANK YOU. And thank you to the team as well. Very much appreciated and thank you for making the world a better place ! 🫶🏼“
“Great location! I went early mornings and it was peaceful and quick service. I did mobile orders twice and my drink was ready by the time I got there. Place has plenty of sitting seats and it’s very clean. AND I spotted the Miffy plushie here too which is a plus for me. I already have the mug but luckily they have a lot in stock :)“
“At another Starbucks, they made 2 of my drinks incorrectly, then they tried to fix it but with no success 2nd time. Came here to San Antonio and explained the mishap. Girl at front desk was wonderful, great service and re-made both drinks to perfection. Definitely our go-to from now on.“
“As soon as I entered, the design was very modern and nice.
Plenty of seats.
Fast workers.
Got my drink in a short amount of time for the amount of people in front of me.
There was an immediate line after I entered. Seemed like a busy starbucks but they seem to be very organized.
Good parking.
It was a pleasant visit. And im visiting from WA state.“