βThe food was great, but the customer service needs a ton of improvement. Seriously, they basically ignore you. They don't even hand you a straw for your drink; you have to ask them for one. It seems like they all care way more about the drive-thru than the dine-in customers. On top of that, there were no restrooms available since there was a line and the person inside was taking forever.β
βThe store is clean the bathrooms are kind of dirty my food came out fast but my burger was covered with mayonnaise and it really wasn't put together well it tasted good but it was messy it wasn't the best I've ever had from Jack in The boxβ
βBest service we have got in a long time we are from SD we did not have a vehicle went to the door they were closed for indoor service after explaining our situation Lota? Not sure if I got it right the lady working this morning. Let us in let us order and got us food. She was so nice We were actually at Denny’s right next-door sat down Got water and waited. Nobody came back to help us so we left ended up next-door and got the best service we’ve had five stars at this lady and I hope I got her name right! 6/7/26 about 1:30 am she definitely deserves the five star!β
βI thought that the employee at the drive thru window, forgot to give my credit card back to me, and I was in a hurry. The manager Roberto and the employee who helped me at the window, Vincent, were both so professional and patient and polite while handling my issue with not getting my card back. I even apologized for being so pushy and rushing them as well. So, shot out to Vincent and Roberto for such qualities and excellence!!!π―πππβ