Jack in the Box in San Diego

“Very impressed with worker Crystal at this location. We had a minor mess-up with our order where we were missing some food. We called the restaurant and Crystal took all of our information to work on the refund. She was super polite and helpful and never made us feel like an imposition. She then later called back the same night with an update on the refund. I imagine that it’d be super easy to blow off a minor customer issue, but Crystal did not. Very impressed with her integrity and care. She definitely deserves recognition and a raise! Rare to find character like that.“

“Jack and the box is always consistent food that's not the problem here, the employees can only do so much they are so overwhelmed with the drive through lane that you could be standing there for 5-10min with them not noticing you. They definitely need one more employees because 3 of them are being over worked, they where non stop the whole time im waiting for a fork and napkins. So whoever owns or runs that place needs to give them a raise or hire an extra person. I seen 3 employees doing the work of 4 or 5. But hey the food was good, and they where super nice..“

“Super kind managers they saw my siblings waiting around for my parents and also noticed my siblings were a couple quarters short for a burger and were very kind and even gave em a complimentary item. I appreciate when businesses show their human side and give back to their community. I love the current promotions like “kids eat free with purchase”. Love jack in the box and I always will be a customer. Keep going!! Y’all make pretty fire 🔥food! Loving new items :) here and there that come out too!

Actually this was at a differnt Jack in the box haha but I’ll leave it up anyway lol“

“Jonny was great customer service he is a the food was great the dining super 👌 clean I recommend every one to come it should be open 24 hours to make more money for the company you need to invest in advertising there is alot of church around here they want to try the new burger and coffee juan carlos cortes“

“The Ultimate Cheeseburger at Jack in the Box was delicious! The patties were juicy, the cheese was perfectly melted, and everything tasted fresh and flavorful. Definitely one of my favorite burgers on the menu. I’ll be getting it again!“

“I’m shocked how San Diego jack in the box are always clean, food was amazing and fresh and service was excellent. Everyone was friendly, RUBY was the one who attended me and she was SUPER!! She made sure everything was fresh for me! I would be happy to come by again!!“

“Just wanted to acknowledge the fabulous young man at the drive thru at Murphy Cyn on 4/8 about 5:30 pm. I've become so used to sullen fast food workers who barely speak to you that I was pleasantly surprised by an employee who acted liked he liked his job! It made my day!!!“

“I'm just so glad that they still have secret sauce for my cheeseburgers. I was surprised that they put ketchup and mustard on a hamburger or a cheeseburger and not secret sauce without asking for it. Secret sauce made jack in the box famous.You shouldn't have to ask for it on your cheeseburger or hamburger. Come on Jack...“

“Always wanted to try Jack in the box, and glad I finally did. Food was decent. Tacos were pretty good and the chicken sandwich was juicy. And actually one of the better hot sauce fast food packets as well. The only two issues I had was the grilled cheese wasn’t great, and the value curly fry was tiny. Should be $1.50 for that size portion.“

“Let's get this straight. I'm not a JIB fan but there is one thing they get right- the coca-cola carbonation!
Silly right?
I only like fountain cola and most restaurants get it right. Not gas stations.

You can preorder from the kiosk. Or the employee can take your order. The employee that was at the counter was a gem. And his curly hair I fascinating.

There was a woman who was under the influence and instead of confronting her in an embarrassing way, the employees allowed her to rearrange all the furniture for 10 minutes until she received her food.

But if you're a JIB person I noticed a lot of deals for you.

*This location is larger inside and very clean
*If the Padres get a home run you get a free Jumbo Jack
*Coffee is .75 cents
And other great specials“

“The staff here is wonderful. The gentleman cashier was very friendly and really make a positive impression. The jack in the box cheeseburger I had was excellent. Fresh vegetables and a good meat patty on the burger made it really stand out as a good quality burger. Wayyyyu better than McDonald's.“

“Whoever the front counter and back of house staff were on Sunday April 26th, both deserve raises. This is the best Jack-in-the-Box food I’ve ever had in my life. The tacos were excellent. The jumbo jack was perfect. The service was A1. Very friendly & kind with perfect customer service. Thank you so much.!!!“

“The Best! Personnel were so nice! Helped me with my maps. Apple and Google are not getting along and Apple won’t fix it.
The afternoon shift couldn’t have been nicer. Also, clean bathrooms. Completely, 100% helpful…from Cashier to Manager.“

“This Jack in the Box is the best in my area. They're all solid but this one has top notch customer service. They are so polite. They're also hella fast and great at their jobs. Even when it's late and there's on like 2-3 employees on shift--They're still consistent and fast!!! They also made me the most beautiful ore shake I've ever gotten from any fast food place. You can tell they work hard.“

“Here I buy my grilled chicken sandwiches with extra lettuce without dressing, they always give me fresh chicken in the early morning, for me the quality of the food is super important and here they always deliver, the service is also fast, and the staff are very good vibes. Super recommended this Jack!!!“

“Presentation of food was amazing tonight service was at a reasonable pace for the amount I ordered atmosphere from cooks and cashier were more than great. Was happy to find that all my food was in order. Would recommend other people to come here when they're looking for a late night big back feast 8:30 PM, 1130 2025 thank you.“

“It was my first time at this location. Came in the morning around 8 and the cashier was very friendly. Sat down and when we got our food the presentation was nice! I order the same breakfast sandwich at all jack in the boxs but I looked at the sandwich I got at this location and it looked waaay better than any of the ones I've tried before. One of the other things I noticed was the cleanliness it was very clean! Will definitely go to this location again! 😊“

“Food is amazing can't beat the under $4 menu, my only complaint so far is the homeless who shower inside the bathroom, I understand it's hard being homeless but there's other options for cleaning up. The positive is the employees they're all so nice to me. Plus they remember my morning usual.“

“Usually good food. Sometimes it's not fresh so I take it back and that's handled without a problem. Every once in a while an inexperienced worker 'gets' snappy or unprofessional. Management is then informed and order is comped or quickly made right. ⭐⭐⭐⭐“

“I’ve never been to a Jack-in-the-Box with Steve this nice and kind. I had to go back and get her name; Erica it’s so perfectly awesome to me and my kids. One of my sons literally said wow she was so nice to us after we left.

Erica took the time to crack a few jokes while she quickly got our food, condiments, and everything we asked for.

Her kindness and demeanor was contagious to the other staff, putting smiles on everyone’s faces, including hours. Her effect on the rest of the team seemed like it made them happy to help and to serve.“

“I just got off work and was looking towards a late night meal and went to jack n the box. A young very well mannered man named Edgar served me and was very respectful and served my food quick and fast. He also brought a smile to my face. It’s nice to see young people trying to earn money. Definitely recommend“

“I went to try the promotional free Jumbo Jack that comes after a Padres home run. Fast and pleasant service - no hesitation about the rules. (I'm not even sure they really cared if indeed a home run was hit yesterday).

What I like about this location:
Big clean restaurant. Nobody eats in anymore so it feels open and roomy.
Biggest: They still take your order - no kiosk.“

“One of the few cheap eateries in the Embarcadero and Little Italy area. Shakes, hamburgers, curly fries and coffee/soft drinks.

If you're touring San Diego and visiting sites in this area, like the Maritime Museum, Midway Aircraft Carrier Museum, the County Building Family Water Park (free!) and wanna save $$$ then this is it.

It's a short walk from the expensive hub of Little Italy and right across from the SD County Building on Pacific Highway.

Decent amount of parking and near the airport.“

“Stopped to try the Deadpool x Wolverine chimichangas and spicy chicken box ?! We were psyched... not quite sure why - but with the hype of the film, why the hell not, right? That being said, the drive thru got the order wrong. First, there was a wait, so it was an extended visit. Then after realizing the order was wrong... I had to go in anyway. Then wait for someone to actually pay attention to me, then wait longer for them to adjust the order. They threw in extra fries for the inconvenience, which was thoughtful, but it wasn't what I was there for. End result, everything was petty good! Enjoyed.“

“I love Jack in the box one of my favorite places for food because the environment is always friendly... And the service is fast fun and friendly...I def recommend it to all the burger lovers out there...def better than McDonald's...def better than in and out... And def better than burger king...“

“When you’ve been drinking, and everything else is closed and over priced… this place is my GO TO, they’re open super late, they’re affordable, and I’m always left full, and happy. This place is the most underrated place I’ve ever been to SO much better than In and Out“

“Tried this place for a quick lunch and came away pretty happy with the experience. The burgers were fresh, hot, and had good flavor without being overly greasy. Fries were crispy and seasoned just right. The staff seemed busy but still managed to be friendly and get orders out pretty fast. The dining area was clean, and there was plenty of seating available when I visited. It's not the most amazing fast food I've ever had, but it's definitely a spot I'd come back to when I'm craving a solid meal that doesn't cost too much. Overall a good experience.“

“Clean and fast but difficult to find parking on the designated lot so I park on the street. Definitely less stressful.

Food is always on point.

Dining area is spotless and staff are for the most part friendly and welcoming.

Sometimes app deals that are available are not available in store to order - which is upsetting especially when you're hungry and craving it.

Gotta love the Sourdough Jack though... my go to when I want a solid filling meal.“

“Ive been a Jack in the Box FREAK for 6 years and this is the first time I've had Jack in the Box and been mildly disappointed. Heartbreaking, brings a tear to my eye.

Dietary restrictions: Be weary of Peanut Oil!

Parking: Chappy little parking lot :/

Wheelchair accessibility: One of the wheelchair wheels will definitely get stuck inbetween the cracks“

“6 Jesus said to him, “I am the way, the truth, and the life. No one comes to the Father except through Me.
7 “If you had known Me, you would have known My Father also; and from now on you know Him and have seen Him.”
- John 14:6-7

37 Pilate therefore said to Him, “Are You a king then?” Jesus answered, “You say rightly that I am a king. For this cause I was born, and for this cause I have come into the world, that I should bear witness to the truth. Everyone who is of the truth hears My voice.” - John 18:37“

“Food is usually good, service is fast, and the restaurant is kept pretty clean. The only downside is that there are sometimes some questionable people hanging around inside. Other than that, it's a solid spot and I'd come back again.“

“Fast food is not healthy, but I will grab a burger once or twice a month when I am craving meat . This JiB is near my house and I like the Buttery Jack burger unfortunately the last one I got there the bun was burned. It was charred black (somehow the center was white , weird) smelled and tasted burned also. It was the only thing I got ( too poor for a combo) and I was not a happy camper. I did not go back, I ate half of it and threw the rest away. Maybe the grill person was new , Idk. I have never had a problem with this JiB before.
The customer service was good. Fast and friendly at the drive through.
That's all.
Leaving 4 stars because it was only 1 bad experience out of 30 or more visits.“

“Places basically empty but it took forever to get someone to come and take her order. The store seem to be severely understaffed. Look like one person cooking and one person handling both the counter and the drive-thru. It was about 3:00 in the afternoon so the store should have been better staffed.“

“I couldn't tell you much about this Jack in the box except that it's in a nice neighborhood, it was not crowded, and it was very clean. We were there to kill about 20 minutes and I got some onion rings and some seasoned curly fries. My girl attacked the seasoned curly fries and even though she almost never eats junk food, she admitted that they were so good. The onion rings were also good but since I started going to Jack in The box in the 1960s, I was a little shocked about the $4.50 + or - price tag. The taste was great as always, but it seems like the onion rings themselves were a little thinner.“

“I had a great experience at Jack in the Box in Mira Mesa! The Breakfast Jack was delicious, and the menu had a great variety of options. The staff behind the counter were friendly, helpful, and welcoming.
The restaurant itself was very clean, beautiful, and had a comfortable atmosphere. I enjoyed spending time there and appreciated the excellent service. I’ll definitely be coming back!“

“Today had the most enjoyable & pleasant experience & at this particular Jack In The Box. Very polite & professional experience I got from a young man that served me. Ordered 8 tacos (which ae the best compare to their other fast food competitors) I.only wish I had gotten the young man's name. I ordered for a friend of mine who lives in a assisted living community in this is his fave Jack In The Box. Thank you for providing my friend w/a great fast food product. 😃👍“

“Jack in the Box is one of those spots I go to when I want something quick and a little indulgent. The menu has a bit of everything, which makes it easy to find something that fits the mood. It’s not fancy, but it’s convenient, fast, and hits the spot when you’re craving classic fast food.“

“I love you guys but I am really bummed that your restaurant location is no longer available/shown on the mobile app. Are you guys receiving mobile app or online orders. It is super frustrating. I now can only place orders to Midway location. I think this was due to your location’s card acceptance being down, but now that it is back up, I still can not use the app or my web browser to order from your location. I hate to see you lose all this business from technicalities.“

“The AC is currently out at this location. The employee Bella is super upbeat and pleasant considering the AC. She's busy and welcoming and the entire restaurant is clean including the restroom. I only took the one star off due to the temperature. I would suggest a large fan. That's got to be miserable for the employees working in the cooking area.“