“This is the only Starbucks location that has gotten my order right every single time in the three years I’ve been coming here. Fast and friendly service every time. The employees seem to genuinely get along and be in a good mood. You can tell the difference between fake, forced customer service and an environment that truly appreciates its staff.
Shoutout to the management and the whole team for working so hard—you’re all an important part of this store’s success. Customers can make customer service challenging, but it’s clear this team consistently does a great job making customers feel appreciated.
One of the best parts of this specific store is how friendly and welcoming they are to dogs. The outside atmosphere is perfect for sitting down with your furry companions and enjoying a delicious beverage and snack.
Great job, everyone—you all deserve a raise for your hard work (and because Starbucks can afford it). Thanks for keeping us caffinated!!“
“Starbucks drinks might be pricey but it speaks for itself. They are a great morning coffee stop, it's not only coffee they offer there but breakfast and lunch items as well, of course almost all being mostly healthy foods. My favorite is a warmed cream cheese danish and a iced Carmel latte!“
“Super cool Starbucks kiosk! They don't have all the menu items that a full sized store would have, but the nice people that work there make up for that. They quickly finish orders, and often have a good sense of humor. They're really kind and treat the Folsom High Friday Crowd with respect. ;)“
“I appreciate all the employees here!!!
First off, I have a complicated order (I am so sorry *embarrassed*) but it comes out perfectly every time. They are patient and kind when I am ordering, even when my kids scream/sing from the back seat... They truly make my mornings less chaotic <3
Much love,
That awkward and tired Mom“
“If there was an option for more than 5 stars, they would get it! My daughter placed an order through the app and Doordash dropped the ball. The store manager, Travis, was incredibly polite, apologetic, and when we received the replacement order... well let's just say he made it up to us with some extra goodies. No one in that position has any obligation to do anything more than replace the missing item, but Travis went above and beyond and for that reason, this will be the only Starbucks we go to from now on. If upper management sees this review, I really hope you take good care of that dude, because he is the definition of what a good manager and leader should be. Thank you again!“
“I recently visited Starbucks and had a positive experience. The service was prompt and courteous, and the staff was attentive to my order. The coffee was expertly prepared and consistently high quality, as expected from Starbucks. The store was clean and well-maintained, providing a comfortable environment for enjoying a drink. Overall, it was a great visit, and I would recommend this location for a reliable coffee experience.“
“All 5 🌟 go to the starbucks service members!
I dont come to often, but when I come the associates are very kind, thoughtful, patients and knowledgeable to be helpful when I am undecided what to get. One day my APP wasn't working and they offered me still to prep. my drinks and pay as soon the APP was available. That was very nice and the stress of me, because I was ordering for my friend too.
The food is like regular Starbucks food. Indoor & outdoor seating available. It is nice to see, that there is always one associate checking and cleaning up the outdoor seatings.
Parking on streets or in nearby parking garage within short walking distance available.
2 restrooms available.“
“I visited the Starbucks on Placerville Rd with my daughter on May 20th. We were looking for the perfect gift to give her teacher for Teacher Appreciation Week. The barista who helped us was absolutely wonderful! She was kind, patient, and truly went out of her way to help my daughter choose the perfect Starbucks gift.
Her friendly attitude and helpful nature really stood out, and I was genuinely impressed by the level of customer service she provided. It made our visit special and memorable. A big thank you to the amazing barista for making our experience so positive! A huge shout out to the representative.
Keep up the great work!“
“I think this is my new favorite location to go to! I don't know who the girl was who took my order but she was so sweet and so nice and didn't make me feel rushed. Kyle at the window was also super amazing and super nice and just seemed really genuine and had a good eye for detail! It was a great way to start off my first peppermint mocha this season ?“
“This is my favorite Starbucks in Folsom. The mobile ordering is very quick. There’s no drive thru which allows them to get your drinks done quicker ONLY if you mobile order. Ordering inside takes quite awhile. (10-15 mins) even if not busy. They make the best drinks here and at the right temperature“