McDonald's in Fresno

“I love the staff here in this location . I have a long list of people I would like to list but some if you go here at this location are so nice and do their very best even at such rush hours around lunch or towards the evening. Julie ,Kathy, destiny,Leanne, and others are so cooperative with one another and see e a positive setting.“

“Usually just get a large Coke in the drive-thru, in my way home after visiting my mom in memory care.
The fountain mix has always been spot on and if you're not a fountain drink consumer, dare I say aficionado 😄😅, then you won't understand, but if you know, you know.
Would like if they hired more people so they'd open both drive-thru lanes during the afternoon/evening, cuz invariably there are people ordering for entire families, if not the entire neighborhood. Their conscientious and considerate staff are appreciated.“

“The ice cream machine works and fries are mid could use a little more salt but other wise great food for McDonald's. The staff is very nice and helpful for disabled people. But the building is located in a area with a lot of homeless and sketchy people, the homeless aren't really an issue, other then the trash they leave, but the sketchy people with act weirdly and bring a bad atmosphere, there rarer compared to the homeless though“

“My go to McDonald’s. I really like going only when dolphina is there she keeps this place spotless . When she’s there I have a clean table to eat on and play area is clean for the kids unfortunately I noticed when she’s not there it can be very dirty . She deserves a raise !!!“

“The manager is very kind, welcoming and an excellent communicator. The food was prepared swiftly and atmosphere was civil and professional. Would definitely recommend choosing this location to eat and drink with your friends and family and making this your go to McDonald’s location if you wish for guaranteed contentment.“

“I went to purchase something for breakfast. I went through the drive-thru, placed my order and proceeded to the first window to pay for it but nobody was there. I waited for a little while then when nobody came (I thought they were shorthanded) so I went to the 2nd window to pay and pickup my order. I was told I was supposed to pay at the first window and I told him that nobody was there and after waiting I went forward to the pickup window to pay. He said someone was there, and again I told him nobody was there but I could back up to pay. He said no and he went ahead and took my payment and after a few minutes, I got my order. I drove away and started eating the burritos I ordered, but they were not as good as they used to be. I don't think I will be ordering those again, I'll stick with the egg McMuffins instead.“

“It is a McDonalds. Nothing really bad about this place. If one thing to complain about is there is a decent amount of homeless people around outside. It’s not McDonalds fault, it’s the city. They do have security guards posted outside so there is that.“

“I stopped by during my work shift as a DSP, and Jolean one of the employees went above and beyond to help the individuals. Their kindness, professionalism, and positive attitude truly made our day. Great customer service like this deserves recognition, thank you!“

“I went to this location on a Friday night. It wasn't busy and per usual I went to the kiosk to place my order. I have the app so it gives me deals/discounts which come in handy. However when I was trying to redeem a "free large fry with any size drink" deal it wouldn't complete the process. I tried this several times before asking a employee if they could help me. The employee stated I could just place my order at the cash register. However when I went to use this deal at the register, the app told me I had to wait as it hadn't cleared the deal from the kiosk. The employee told me it wasn't a problem and rung me up for the deal and the rest of my order. Even gave me two large drinks instead of the small ones that come with the $5 meal deal which made my initial frustration turn into one of being thankful. This female employee (I believe she was a shift manager or crew leader), was kind, courteous, and professional. So even though I had a problem at first it turned into a good and pleasant experience/trip to this McDonald's. Goes to show how attitude and customer service can go a long way!

Wheelchair accessibility: Has good and easy wheelchair ♿️ access.“

“Came for 2 happy meals to get the hello kitty×tmnt toys and the cashier at the speaker was very nice about me wanting to get 2 different toys. Food was alright, it's McDonald's lol 3 stars for food because they didn't give me any sauce for the nuggets when I asked for sweet & sour sauce at the speaker.“

“I was at work but left to buy something to eat at McDonald's nearby. For me I bought Fish Filet sandwich & my famous drink was the Large Carmel extra drizzle Frappe. I paid for mine then I paid for the car in back of me too. When I had to wait in front for my Frappe the car who I paid for yelled out and said Thank-you & I waved back at him like saying you welcome...Then I went back to work. The Drive up Cashier was Fast, Patient & Surprised...“

“Found out the hard way that this store location has technical issues accepting EBT. Cashier assisting me states their manager did not communicate how to use this system. Once it was figured out, my card didn't go through even though I had a sufficient balance available on my card.
Ended up having to pay with a different payment method after being there for what felt like almost 20 minutes.
Food ended up arriving quickly, & was subpar quality. It felt like it was sitting for a while. Quarter pounders were dry, McChickens were very dry. They also gave me the wrong type of McChicken. I had requested two regular McChickens & I end up with one spicy & one normal.
Waste of time & effort visiting this location. there's a very low chance I will return again.
Message to management: Please kindly fix your EBT system. It would help your community greatly.
Your employees are great people, they need communication.“

“I work for a day program and we have been to a lot of McDonald's and we can say the one on Jensen and 99 would be the best. We have always been received with respect, courtesy,friendly and mostly with great service. We have never felt unwelcomed even though my guys get loud and sometimes messy. Thank you to all the staff from Access ADP.“

“Been to this particular McDonald's several times, and they have always been good about getting orders out fast. The one time they swapped my order bag with someone else - I simply went through the drive thru again & they fixed it without hassle. That is how you win points. Another McDonald's near me is complete garbage, but this one is a winner! 🏆“

“I have visited this location about two weeks ago to get breakfast after moving my daughter into Fresno state. They have a great selection of breakfast and friendly staff. I’d like to say thank you to manager Veronica who helped me with my dietary restrictions and was kind and patient. Her kindness made my day and made me feel welcomed, I will be returning back to this McDonald’s in hopes to receiving great customer service! Food came out great and fast :)“

“I had a really positive experience at the McDonald’s on Ingram Avenue in Fresno. The staff was friendly, polite, and worked quickly to get orders out. My food was fresh, hot, and made correctly, which I really appreciated. The restaurant was also clean and well organized, making it a comfortable place to stop for a meal.

The employees provided excellent customer service and made the visit enjoyable. Even during a busy time, they stayed professional and helpful. It’s great to see a fast-food restaurant that works hard to keep customers happy. I will definitely be returning and would recommend this location to others looking for quick and friendly service.“

“Drove my daughter here bc there were some mistakes with her order. The staff listened, reviewed the order and seemed genuinely sorry. The manager came up to the counter promptly, apologized and assured us she would correct the errors.
Not only did she make the corrections, but she added additional items to compensate for the inconvenience. Five stars for such great customer service and professionalism !“

“Thought if I ordered online, it would be better than going through the drive thru, but wow! that was a mistake, I don't know who was in charge but it took almost 40 minutes to get my order, and to top it off, I had to go in and get my order because they were walking around like chickens with their heads cut off. I wouldn't recommend this place at all!!!“

“This McDonald's is such a fresh air compared to the one on Blackstone and Shields I'm going to tell you right now this one the workers are on it they make their food hot and ready it's out to you within seconds minutes it's there they don't overcharge you they don't tell you they have something and then they don't and charge you for it anyways it's crazy but hats off to this location and you guys are doing a great job your trainees your trainers everybody there hats off you guys are doing great thank you so much also my kids applaud you as well.“

“The staff is always kind, efficient and as quick as possible. The food is always warm.
There are usually homeless around, but they don't usually bother anyone or ask for anything.
There are several bus lines that stop here; routes 39, 12 and 35.“

“I like this fast food restaurant because it is economical, I enjoy taking my grandchildren to dinner without spending so much ❤️

Kid-friendliness: They have food for children, especially my grandchildren love the apple bags ?, it's a shame that the play area is closed most of the time ?“

“Nice and quick with serving the food. The McChickens are my favorite, although they can sometimes be a bit messy with the distribution of the mayonnaise oozing out the sides where you’re holding it. Nice and hot to the touch, always a good thing. Nice and crispy, not too dry, but not too moist. Definitely would recommend, McChickens are buy one get one half off, great way to feed a family of six for no more than $20.“