McDonald's in Hawthorne

“Okay I’ve never seen a cleaner McDonald’s or fresh flowers on the tables! (Because I’m driving all over LA - I visit more locations than the average person)

The entire team here deserves to be recognized for their extra efforts making this place so beautiful and welcoming!

Thank you 😊“

“Terrible always have and attitude no type of hospitality nothing no manners went to get a coffee this morning was rushed and didnt feel like i was greated well so i asked for a manager didnt get her name she always weres a mask i told her the stitution she said what do you want me to do about it if you dont like dont come to mcdonalds and then was denied service for them not taking accountability smh need new training here“

“I wanted to recognize Bridget for providing some of the best customer service I’ve ever experienced at any McDonald’s.

From the moment she took our order, she stood out with her energy, enthusiasm, and genuine commitment to getting everything right. She was incredibly polite, repeated and confirmed each item to ensure accuracy, and clearly communicated what to expect throughout the order. She made us feel like valued customers instead of just another transaction.

We’ve unfortunately had quite a few disappointing experiences at this location, but Bridget was an absolute bright spot. Employees like her are the reason people come back. She sets the standard for what great customer service should look like, and I honestly think she could teach every employee how to interact with customers.

I hope Bridget receives the recognition she deserves. Outstanding employees like her make a lasting impression, and she certainly made one on us.“