“This is inside a Target store in Gilroy off of the 101 freeway. I like stopping at targets during road trips because you can walk around and use the restroom and get Starbucks! I did not have to wait long for anything at this location. And the staff was friendly“
“I was worried when I heard some Starbucks locations were closing, and I hoped this location wouldn’t be affected—because it truly stands out! I’m not usually the type who studies here or orders multiple drinks, but there’s something about this store that makes you want to keep coming back. This Starbucks deserves all the stars in the world plus more!
The staff are incredibly friendly and welcoming. Every time a customer walks through the door, they’re greeted with a smile. I’ve never once heard any negativity from the team member or customers—it’s such a positive environment where everyone genuinely enjoys being there. I have over so many years of retail history, so I know when I see and experience excellent customer service and I can say with confidence that everyone strives to do better, be better, and excel in what they do here!
On my visits, Dani remembered me after two visits and struck up a kind, encouraging conversation, which made me feel valued. David impressed me with his knowledge of the menu and thoughtful drink recommendations. And the little handwritten notes on the cups? Absolutely adorable! They always brighten my day and show how much the staff goes above and beyond.
To the Starbucks team, thank you all for creating such a warm and uplifting space. And whatever it is that your guys are doing, keep it up! This Starbucks feels like my second home! :)“
“we were headed on a small road trip and had to start off with some coffee in the morning and we placed an order for our drinks with no issue. we arrived and the drive thru line was really backed up so we were glad we ordered online. we went inside and after a small wait our drinks were ready. we went outside and the very busy drive thru line disappeared and there was nobody else so they must've served everyone very quickly. it's a bit of a smaller parking lot because it is on the corner of the busy intersection but you should be able to get in and out easily.“
“had a super horrible day and i went through the drive thru bc i didn’t want anyone to see me crying but when i went to pay, lauren asked me if i needed anyone to talk to and had everyone sign my cup with nice messages. made my day so much better“