Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
121 ratings
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I don't care if it's for food safety... Any company that works with Palantir doesn't get my investment capital nor my retail business.
The last 2 times I visited Chipotle in Livonia, Michigan on Middlebelt and Schoolcraft directly next to the Aldi‘s, the service was not good. They were out of white rice, chicken, lettuce, and the red or pinto beans. when I asked for two pieces of foil so that the bread would not touch the counter because it had dried food on it and a piece of chicken, young lady seem to have had a little bit of an attitude. I also asked for more chicken because she scraped the last little...read full review
Very poor customer service, and staff was very immature and unprofessional, and unpleasant when I went to pick up my order from the drive through window.
Hours
| Monday | 10:45 - 11:59AM |
| Tuesday | 10:45 - 11:59AM |
| Wednesday | 10:45 - 11:59AM |
| Thursday | 10:45 - 11:59AM |
| Friday | 10:45 - 11:59AM |
| Saturday | 10:45 - 11:59AM |
| Sunday | 10:45 - 11:59AM |
Based on customer reviews, Chipotle Mexican Grill has good food that is loved by customers. However, there are significant issues with service and cleanliness. The vinaigrette dressing container is too small for the price of $.80, and the food preparation is getting sloppy. The counters are very smudged with ingredients from prior orders, which raises concerns about bacteria. A customer has had to threaten to walk out three times because an employee will not mix up the ingredience on the burrito before wrapping it. The customer feels it is a reasonable request because without mixing, one gets a mouth full of the wrap and one ingredient. Another customer noted that corn is mixed in sour cream and other ingredients, even after stating they cannot eat corn. The overall score is low at 1.2, and customers hope corporate management reads these reviews to improve procedures and cleanliness.