Starbucks in Pasadena

“So happy this loc is back to late night lobby hours!! (Lobby open till 10pm) *unless some random issue with scheduling/staffing.

About 6-8? months ago they reduced lobby hours and I had to search elsewhere for a place to study late night. So glad it’s back to normal again!

No electrical outlets at this place. Mostly metal chairs/stools. Just the 4 cozy chairs at the small tables. No high tables here (for those who like to stand and do their work).

And they do bags of coffee grounds for the garden/composting!“

“I absolutely love the amazing welcoming service provided by Gus, Alex, Moody, Brandon, Erica, and all the other wonderful staff that work there. Each one of them provides consistent, excellent welcoming, dedicated service. In a world that’s full of demands this location makes you feel like you’re coming to a loving home. There are many regulars that go there and they take the time to make everyone feel appreciated and show interest in their customers always making all who go there feel welcome. Their dedication and love for what they do comes through in the welcoming, comfortable atmosphere they create in their store, their service and delicious drinks/food they provide. I was so impressed to see Gus so dedicated in his work that he goes over and beyond to maintain in the store, and displays looking so clean and carefully maintained. Each of these team members works so well together and take pride in their work and dedication to their customers. Thank you, Starbucks Sierra Madre Villa for all you do. 💞🙏🏻“

“I was rushing back from a meeting in Pasadena and saw this Starbucks.
The great thing about it was it wasn't too busy so I thought to order a Matcha coconut milk late and a lemon loaf.

The only thing was I thing somehow they forgot my matcha coconut milk. I had ordered it to drink at the store and hot.
I watched lots of customers pick up their drinks and noticed after a while some had lined up well after me.

I don't like to ask the staff as they always looked busy but I finally did ask was my order still being made and this was at least 10minutes later. They told me they thought it was being made and walked checked with the other staff. Then, it was somehow forgotten. I was a bit disappointed but still wanted my matcha coconut latte so I said it's okay I'll wait.

The thing is it still took several minutes to make and I'm not sure as I make Matcha latte's at home and I can do it in about a minute. Next time I'm in the area I will drop back in as it might have been just an off day for the staff. I feel like the staff tried their best once they realized what had happened.

On the other hand, the Lemon Loaf did not disappoint. In fact, the Lemon Loaf was really fresh and a bit fluffy and lighter than I last remembered it. I've attempted to bake the Starbuck's version of this Lemon Loaf at home multiple times and it's never quite the same. I wonder what they put in it..... Anyway this was really awesome and made up for the delay with the Matcha Latte.“

“This location is never crowded. There's plenty of parking, if you don't mind getting out of your car. There's no drive-thru. All the staff is very friendly.

Parking: There's parking available all the time.“

“Good coffee, quick service, and it fits the local Pasadena vibe. A bit louder and slightly messier than other Starbucks locations I’ve been to, but the team was fast and very friendly. The space has a cool, urban feel with exposed brick and local photo art, which gives it character. It’s not the quietest place to work, but great for a casual stop or quick caffeine fix.“

“Customer service is excellent. They make suggestions and give options that are relevant.

The coffee and tea is always delicious and temperature appropriate. The flavors are very complimentary. I really love the pumpkin loaf. Just recently Starbucks had an offer of buying three or four teas and you could get more stars. Of course I went for it I bought lots of medicine balls aka honey citrus mint tea everyday. Got my stars 🤩“

“I like to come here every Friday morning as my end of the work week treat. I have my usual drinks that I order (Pumpkin Spice Latte during fall and Matcha Green Tea Latte) but every now and then I like to try other things. So far, every drink I've ordered is great! The morning staff, Yoseph and Jerry, are friendly, quick and consistent.“

“Got the caramel ribbon crunch frap. I asked what the crunch is. They said caramel. I say pretty much, but better! More like after dinner Mexican cookies which are brown sugar and butter melted to just barely caramel but still with sugar crumble texture. So, a hint of butter that is nice.“

“I had a beautiful experience with the employees here. The Coffee Master that was working tonight was caring and kind. And the food and coffee were great. When a giant corporation can allow its stores to have their own personalities and employees feel safe, it can result in excellent businesses.
I highly recommend this location“

“I walked in to Starbucks and they’re playing Arabic music. I’m Mexican but I love foreign music. It’s so refreshing! This world is a beautiful melting pot. Variety is the spice of life! FYI Try Romanian club music in the afternoon. It’s the best! Thank you Starbucks.

Parking: Lots of parking spaces available.“

“I had the pleasure of being helped by Vanessa at the Starbucks inside Target on 777 E. Colorado in Pasadena, and she absolutely stood out. Despite a long line and being the only barista on duty, she handled the rush with incredible grace, speed, and a genuine smile. Vanessa has a rare quality in customer service — the kind of ownership and care you’d expect from someone who runs the whole company. Starbucks is lucky to have her!“

“i love the baristas here at this location, they always get my drinks spot on. they are friendly and kind! my favorite starbucks to go to because they go above and beyond with customer service! my order is always made when i’m waiting in line! they are always on it !“

“I haven't had Starbucks in a while cuz it became kind of bland to me but then I needed it while I was working and I got a sandwich too It was all amazing I want to give a shout out to Luna not only for making the best food and drink but bringing it to me while I watched our equipment and the other employees had a great attitude vibe all around“

“One of the best branches with both excellent indoor and outdoor seating environment, great for working alone or enjoying some leisure time with or without friends. It has a nice view with serenity in the busy Pasadena Downtown area, which is a hard-to-find trait among nearby restaurants.

Overall, it is definitely above standards even compared with its other branches!“

“It was three people waiting in line one guy was busy worrying about stocking coffee out on the center of the store while the other girl that was working there was doing all the work including the mobile orders and the people that walked up. He should have stopped and helped serve the people that were waiting in line or helped her. I was just kind of annoyed that he just walked by everybody took care of his stuff out there loading up the front of the store instead of helping getting those three customers served. If I was a manager there I'll be writing that person up for not helping getting the customer served rather than stocking the shelf.“

“One of the busiest Starbucks I’ve ever been too, but still one of the most amazing. The community of local Pasadena peeps do a great job supporting these over worked and probably under paid baristas. Every time I’m here, they are working diligently, even understaffed and still have the time to remember my name.I do recommend them but then they’ll be even busier. Just admire them from a far while I enjoy my brown sugar shaken espresso.“

“Beyond friendly. I showed up pretty quickly for my online order one lady greeted each customer and made sure she knew what they needed even offered water one who I assume had waited a moment and another lady in the back was boppin her head to a song while making coffee it was just a nice atmosphere very pleasant“

“I love the service at Starbucks. Customer service is great. This is my go-to specialty coffee shop. They even make a tea for times when you may feel sick. Flu bomb.Hot Caramel macchiato whip upside down. Warmed pumpkin loaf.

Parking: It depends on if it's in a shopping mall.

Wheelchair accessibility: Usually available“

“This Starbucks is right by the Pasadena Convention Center and has a bit of a hidden bonus — there’s a large hall next door where you can also sit and drink your coffee, so seating feels almost unlimited. Definitely a plus if you’re visiting during an event.

The coffee was good, and we went with oat milk, since we were told Starbucks soy milk comes with sugar and vanilla by default. Staff seemed a bit over it when we came through — maybe they weren’t expecting a rush — but we got what we needed.

Convenient spot if you’re at the convention centre or nearby attractions.“

“Today, I just wanted a water, being it was hot and intolerable weather outside. Also, it was for my little man needing water for his meds. I had forgotten to purchase water, and decided to go get water from Star$$ last minute.

Anyhow, I was in a rush. The barista, he was tired but helped me out. I couldn't make out his name tag (Jackson?), but I am giving props to him. He gave me a 26 oz cup of ice (filled to the top as I had requested) and water. He did this as quick as he could and was polite. Normally, we just get a tiny cup, but today, I am blessed that Jackson can read my mind in this extremely hot weather to give me a nice cold cup of water. Many many thanks. And bless you for reading my mind! Hope that whatever you are going through will be resolved. Very very grateful to him! ?“