“The best Jack In the box in riverside!! A young lady I believe her name was Esmeralda gave us great customer service last week my family and me came to this location and we are deaf and she did a great job with her sign language even if she didn't know a lot she still did her best in helping us as well as bringing our food to us she made us feel seen even if we can't hear and asking us if everything was okay that's something we will never forget way to go Jack In The Box!! We will definitely be returning and we fell good knowing this location has someone who Knows ASL!!🤟“
“Isis is HANDSDOWN the best customer service EVER received from ANY jack in the box I've been too! I quit going to limonite location due too poor management and am so glad I came here! She was extremely sweet, helpful, and BEYOND hospitable! ISIS YOU ARE THE BEST! Made my day with your AMAZING attitude! KEEP SHINING YOU LITTLE STAR? Also, NY food was fast, FRESH, and DELIGHTFUL ?“
“As a truck driver, my truck broke down off the off ramp got a little hungry. I went over here expecting a one star service is because it’s LA to my surprise. My order was good. I appreciate the customer service. All facilities were clean in the area and the dining area was also clean the staff for professional thanks.“
“Shout out to Lupe!!! She is so sweet!!!! We were at this location on Friday 7/5/26. First time meeting her and she was just so nice. There is also a tall gentleman usually works drive thru, he’s also ALWAYS nice! It could be 1:30 after the bar, that’s when we usually get him and he’s always kool! Anyways thx Lupe you were the sweetest!!!!:)“
“This is a great Jack in the Box, I haven't had a bad meal at this location, that can't be said for other locations. They're quick, and my order is always correct. The dining area is always clean, including the restrooms.
Parking: They've got plenty of parking, you could park your big RV in the lot because there's enough room.
Wheelchair accessibility: They have 4 handicap parking spots with wheelchair access“
“It was so AWESOME! I was having a bad day and didn't know how I was going to get my next meal when I was walking by Jack in the Box and a young guy yelled to me, 'hey, you hungry!?' I said, 'YES! I am very much!' and he bought me a jumbo jackbkt3“
“JACK IN THE BOX IS EXCELLENT. WHAT HAS TO BE DONE IS, WHOMEVER CONTROLS GOOGLE MAPS DIRECTIONS MUST STOP GIVING DIRECTIONS AS IF IT WAS A VIDEO GAME. THERE HAS BEEN TIMES WHEN A LOCATION IS TO THE RIGHT AND GOOGLE SHOWS TO THE LEFT. ENOUGH PLAYING GAMES GOOGLE MAPS.“
“After a long day of work, I decided to go to jack's at the end of the meal.I was so grateful not too many jacks cooked or food as good as the one in jurupa valley right off the 60 freeway exit
Great customer service and great food.Keep it up jack and let's go dodgers“
“Wasn’t too busy when I went in. Got me the extreme sausage breakfast combo. Any Jack in box I go to, I get that. Def my favorite breakfast item. This one did not disappoint. Quick service. Great food. Made perfect. Clean restrooms. All in all a good experience at this location.“
“Food here is good for fast food. Milkshakes are my favorite here and you can mix/match the flavors. If want can ask for chocolate and strawberry milkshake as an example. Nice thick real ice cream shakes. Syrup for chocolate and strawberry shakes though. So that knocks food to three stars. Tacos are my favorite item and cheapest on the menu, but taste good still.“
“I go to this Jack in the Box often, as it’s on my way home heading towards Moreno Valley. I enjoy each of the team members at this location—always respectful and polite.
Daniel is one of the young men at this location and he stands out because of how exceptionally courteous he is. Daniel remembers my name each time I come to the drive-thru, he recognizes my voice the moment I start to order, and he makes the time to ask how I am doing and wish me well.
I went inside to make my order this past Monday and I was completely impressed by Daniel. There was a non-verbal customer who was attempting to order but having a hard time communicating. Daniel stepped up and began using sign language to help this customer. I was truly blown away by his skill, patience, and kindness. I made sure to tell Daniel that he was the type of team member that give fast food chains like Jack in the Box a good name. A true leader with a bright future!
Thank you, Daniel, and the Jacks Team on Alessandro!“
“Drive-thru for two new monster tacos they were so good what a crazy price get down there and get them
Parking: Jack in the box always plenty of parking I drove through. The food the service the friendliness Jack in the box at the top notch company“
“The cashier was not in a good mood,we all have our bad days but please don't work in a place where you have to talk to people! 😞😉 Hope she's doing better 😊🙏 🙏🙏“
“I was very impressed with this Jack in the Box. It was very clean. The young man who waited on me was superb. Extremely polite, efficient and seem to value his customers. I wish I knew his name, but Jack in the box needs to do whatever they can to hang on to this guy.
The only thing I could possibly consider negative would be the parking lot. It shares a lot with the gas station, so there was a lot of In and Out traffic through the parking lot.“
“I live closer to the Jack in the Box on Blaine Street, but I gladly drive to this location because the customer service and food quality are consistently better. Every visit is a great experience- the staff is friendly, the orders are accurate, and the food always tastes fresh. It’s worth going the extra distance for the superior service and quality here. Highly recommend this location!“
“I just wanted to give a big shoutout to Cathy! When I came through, she’s incredibly friendly, professional, and always gets my order right. Even during busy hours, she handles everything with a smile and keeps the line moving smoothly. It’s clear she takes pride in her work and genuinely cares about the customers. People like Cathy are the reason I keep coming back. Thank you for the excellent service!“
“We went through the drive thru, in the rain. They apologized and asked us to wait in the rain, and after waiting maybe 3 minutes the worker came out with our order, piping hot, apologizing for the wait and giving us a free fountain drink for a future order. Love this location!!“