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“Super kind managers they saw my siblings waiting around for my parents and also noticed my siblings were a couple quarters short for a burger and were very kind and even gave em a complimentary item. I appreciate when businesses show their human side and give back to their community. I love the current promotions like “kids eat free with purchase”. Love jack in the box and I always will be a customer. Keep going!! Y’all make pretty fire 🔥food! Loving new items :) here and there that come out too!
Actually this was at a differnt Jack in the box haha but I’ll leave it up anyway lol“
“The drive-thru service was impressively fast and friendly. The cashier greeted us with a genuine smile, which set a positive tone right away. Our order was prepared quickly and came out hot and fresh. Even the iced tea stood out—it was freshly brewed and perfectly refreshing. Overall, a smooth and enjoyable experience from start to finish!“
“It's a good restaurant. The food came out really hot. So I appreciated that the service is mediocre, the the servers really don't listen to you so that you have to keep repeating yourself.That's the only issue I have with this restaurant“
“Honestly I've been going to this Jack in the box for a little over a year now. And I'm very surprised with how the customer service is. And the quality of the food that is coming out of their kitchen. They have a real good crew going here. Other locations you don't get good quality food or customer service. But as a regular going here I feel as if they take their time to make the food look presentable and not just thrown together. Keep it up 💙 I'm very impressed 👍🏼😁“
“It's fast food - but not overly salted, nor greasy
Save a few bucks on deals and awards offered in their app.
Save a few minutes as well, order in their app for pickup in the drive thru
If the drive thru is busy, just pick up your app order inside“
“Everyone was amazing. It was a little busy in there, but very efficient. They called out orders one right after another. Everyone works in tandem, there. It's really a pleasure, and they gave me all the sauces that I need, exactly like I asked no. Questions asked, it was very, very comfortable and clean. I noticed someone was going around cleaning. That was awesome! And the food was good, I'm really happy. What's my visit? And yeah, I thought I should say something to reflect that.Happy holidays everyone!“
“I requested fresh tacos and they nailed it thank you so much front guy cashier thank you for your sweet service and fryer guys thanks for making sure it was perfect you guys deserve the recognition bc not every restaurant nails it like this“
“Placed order inside. Mobile system was down as was the kiosk. Lady who was running the drive through simultaneously took my order while managing the backed up cars. She also applied coupons that were only available through the app (which wasn’t working) via a workaround.
It’s a fast food restaurant. This level of service is so wildly unexpected I wish I could give it six stars. Also give the lady working the morning shift on 01/06/2026 a raise! She’s killing it!“
“The Best! Personnel were so nice! Helped me with my maps. Apple and Google are not getting along and Apple won’t fix it.
The afternoon shift couldn’t have been nicer. Also, clean bathrooms. Completely, 100% helpful…from Cashier to Manager.“
“I had did a good review before but I want to change it.
The service is really bad the kitchen and cashiers talking about everything but no attention to customers.
My breakfast sandwich came cold because they were talking about i don't know what!!
They act like clients are no there you have to wait long time to be attended.
The cashiers act like they didn't sleep well!!
But they ask for good reviews when they need them.“
“There's a young lady named kelly in the drive through that is always helpful. I can always tell it's her when being greeted at the menu, sign, and I know my order is going to be correct. Service at this location is always swift and the food well prepared.“
“This Jack in the Box is the best in my area. They're all solid but this one has top notch customer service. They are so polite. They're also hella fast and great at their jobs. Even when it's late and there's on like 2-3 employees on shift--They're still consistent and fast!!! They also made me the most beautiful ore shake I've ever gotten from any fast food place. You can tell they work hard.“
“I HAVE TO SAY THIS PLACE HAS GOOD CUSTOMER SERVICE AND GREAT FOOD. I WANT TO GIVE A SHOUT OUT TO ALEXA THE COOK WHO MADE MY BURGER WOW AWESOME GIVE HER A RAISE GOOD JOB YOUNG LADY. I ACTUALLY ENJOYED THIS BURGER. SO ONCE AGAIN THANK YOU ALEXA YOU DESERVE A RAISE“
“Was there recently and the staff were very polite. Awesome food. Restaurant was a little dirty (what do you expect) and the soda selection was limited. Some sodas were straight-up disabled, and some had very little flavor selections. Perfect if you're a broke SDSU student“
“Presentation of food was amazing tonight service was at a reasonable pace for the amount I ordered atmosphere from cooks and cashier were more than great. Was happy to find that all my food was in order. Would recommend other people to come here when they're looking for a late night big back feast 8:30 PM, 1130 2025 thank you.“
“Here I buy my grilled chicken sandwiches with extra lettuce without dressing, they always give me fresh chicken in the early morning, for me the quality of the food is super important and here they always deliver, the service is also fast, and the staff are very good vibes. Super recommended this Jack!!!“
“I visited late at night (24 hrs) and received prompt courteous service. The windows attendee was gratuitously patient for my unique situation which can feel like a rare attribute sometimes in this hurried world. A welcome relief and the food was, as Jack consistently is, very tasty.“
Fast Food • $
“Usually good food. Sometimes it's not fresh so I take it back and that's handled without a problem. Every once in a while an inexperienced worker 'gets' snappy or unprofessional. Management is then informed and order is comped or quickly made right. ⭐⭐⭐⭐“
“The staff here are very friendly. I ordered breakfast for takeout and one item was missing. I was ready to let it go, but the store manager, Gabriela, actually reached out to me via text to offer a refund or a replacement. When I went back the next day, the staff remembered me immediately and had the order ready. I felt very respected and valued as a customer.“
“everytime i go to a jack in the box i ask them for a lot of ranch as much as they can give me and i always get 3-4 but at this one the cashier just knew i wanted ranch and gave me a total of 10 ranches best customer service ive ever had. also last night i came after the inside had closed and they took my order through the drive through and it was super fast and they were nice about it.“
“Very basic as most locations are with lots of seating and a multiple person rest room don't expect any privacy but was clean and accessible without a code or key so that's always a plus. Junior jumbo Jack was the burger if choice and always great for the budget, add a buttermilk and it's silent time until it's gone. Can be a lotta-bit messy so dont forget the napkins ,even if it's a smaller burger. I believe this is the only place I put buttermilk in a burger because it's just that good and don't be scared to try it on the tacos which makes for a taco salad kinda vibe and is Bussin-Bussin.dont knock it till you try it. Thank me later.“
“Stopped to try the Deadpool x Wolverine chimichangas and spicy chicken box ?! We were psyched... not quite sure why - but with the hype of the film, why the hell not, right? That being said, the drive thru got the order wrong. First, there was a wait, so it was an extended visit. Then after realizing the order was wrong... I had to go in anyway. Then wait for someone to actually pay attention to me, then wait longer for them to adjust the order. They threw in extra fries for the inconvenience, which was thoughtful, but it wasn't what I was there for. End result, everything was petty good! Enjoyed.“
“I love Jack in the box one of my favorite places for food because the environment is always friendly... And the service is fast fun and friendly...I def recommend it to all the burger lovers out there...def better than McDonald's...def better than in and out... And def better than burger king...“
“Places basically empty but it took forever to get someone to come and take her order. The store seem to be severely understaffed. Look like one person cooking and one person handling both the counter and the drive-thru. It was about 3:00 in the afternoon so the store should have been better staffed.“
“As always, some of the very best tasting and quality prepared with fresh ingredients fast food available anywhere. Good thing too, for the time period from customer order to release to customer is, from my experiences, commonly amongst nearly all Jack 'N Box establishments is entirely too long. Yet the food so great...obviously worth even enduring the late delivery at the counter time. Try their chocolate shakes, they ROCK also!“
“Clean and fast but difficult to find parking on the designated lot so I park on the street. Definitely less stressful.
Food is always on point.
Dining area is spotless and staff are for the most part friendly and welcoming.
Sometimes app deals that are available are not available in store to order - which is upsetting especially when you're hungry and craving it.
Gotta love the Sourdough Jack though... my go to when I want a solid filling meal.“
“Ive been a Jack in the Box FREAK for 6 years and this is the first time I've had Jack in the Box and been mildly disappointed. Heartbreaking, brings a tear to my eye.
Dietary restrictions: Be weary of Peanut Oil!
Parking: Chappy little parking lot :/
Wheelchair accessibility: One of the wheelchair wheels will definitely get stuck inbetween the cracks“
“When you’ve been drinking, and everything else is closed and over priced… this place is my GO TO, they’re open super late, they’re affordable, and I’m always left full, and happy. This place is the most underrated place I’ve ever been to SO much better than In and Out“
“I'm not sure if the new BBQ fries are supposed to be really greasy... But they were. I was so starving I didn't take a picture of them until I was finished. But... The discount was nice, fries were hot and fresh, which was a nice chance to regular curly fries lately. My tacos were great too!“
“It's pretty good food, the burgers are a little small. The only reason service isn't five star is because out of every time I've gone, they have never once remembered to give me a straw whi h is a minor inconvenience but certainly worth mentioning.“
“I love you guys but I am really bummed that your restaurant location is no longer available/shown on the mobile app. Are you guys receiving mobile app or online orders. It is super frustrating. I now can only place orders to Midway location. I think this was due to your location’s card acceptance being down, but now that it is back up, I still can not use the app or my web browser to order from your location. I hate to see you lose all this business from technicalities.“
“The Jack In The Box is pretty standard. The inside was very simple and clean. I just ordered a couple of Breakfast Jacks, which were tasty and just as expected. This location is pretty quiet inside, usually doing far more business at the drive thru than at the counter.“
“This location is reliable and convenient.
Located just off the freeway, on a pinch, I never hesitate to drop in for a quick breakfast.
Service is quick and the food is on point.
Download the app to help speed things up.“
“Great Service! Employee who took our order was very nice. I ordered the midnight meal which includes regular fries, curly fries , onion rings, two good size chicken tenders and two crunchy tacos with the drink. Food was good. Large portion. Will definitely return when we're in the area“
“Whoever has started managing this place, great freaking job. Used to come here a couple years ago but the service was terrible -order incorrect several times and rude staff! Decided to try again a few months or so ago and the difference is wild. Thank you so much management and team currently working here. You're doing an excellent job! The food temp is always great and isn't sloppy. The past few times I've ordered, the food came out correct without missing my customizations or sauce. Quick service too for the orders I place.“
“Food is good even though my first visit they didn't have any carbonated drinks so I had to get Hi-C Fruit Punch on my visit. I've been there two more times without any issues. They are very prompt, and give excellent service. I just wish we could refill drinks on our own.
Also shocked by the fact they allow dogs in here, but I am new to San Diego so I guess I shouldn't be that surprised since I do see a lot of dogs around the city.“
“In all honesty the employees are awesome and the service is great! never had a problem at all in this jack in the box, considering it's also close to home, and food is also great as well never had anything bad with my usual order which is a chicken sandwhich, tacos, tiny tacos or ultimate cheeseburger and sometimes breakfast and throughtout all those times I have never recieved a bad or wrong order! 5 Stars All The Way!!!“
“This is the third Jack In The Box I have been to and it's pretty decent... Not as big as Pacific Highway, but still just as good since this one has a far better bathroom setup. I also like that this one still has a Coca Cola freestyle machine where we can refill our cups; though basic drink selection.“