“⭐️⭐️⭐️⭐️⭐️ 5-Star Review – Excellent Customer Service at this Subway!
I recently visited this Subway restaurant and had one of the best customer service experiences I've ever had at a fast-food place. From the moment I walked in, the staff Angie and Liza greeted me with a warm smile and friendly attitude. They were patient, attentive, and made sure I got exactly what I wanted, even when I was being a bit indecisive with my toppings.
What really stood out was how clean and organized everything was. The team worked efficiently while still taking the time to ask how my day was going. It wasn’t just about making a sandwich – they genuinely cared about the customer experience.
The sandwich was fresh, made just the way I like it, and served with professionalism and kindness. It’s rare to see that level of enthusiasm and care in a fast-paced environment.
Big shoutout to the team Angie and Liza for making my visit so pleasant. I’ll definitely be coming back – not just for the food, but for the excellent service!“
“Subway and subway staff are always rocking & a rolling when it comes to serving fresh sandwiches made to order and in efficient time.The only reason I gave Subway 4 ⭐⭐⭐⭐'s and not 5, is because they no longer carry and/or serve "Roast Beef". When I went to Subway and ordered the sandwich I"d been thinking about for hours~~~A SUBWAY CLUB WITH EXTRA ROAST BEEF AND YEAH I KNOW IT COSTS EXTRA SO LOAD IT UP MY SUBWAY SANDWICH CONNOISSEUR AND MASTER~~~ wait for it, drum rollllll please......then it happened!!!! It was like I was in divorce court and the judge didn't like red heads because his 3rd wife left him for one. I lost my man, his kids, the dog, goldfish and my sister when the gavel hit the wood thingy, and it was over. Yep,...true to the feelings, dramatic? Nope, that's exactly how I felt. I lost the Roast Beef; my life will never be the same. SO...that's why the 4 stars instead of 5.Come on Subway, charge everyone for the bags like all the liquor stores do, put in a stripper pole and charge people like the grocery stores do with merry-go-round in front of store, charge to use the restroom, hire some chics from Hooter's and with the money from all that incoming revenue, please go to the biggest Costco and buy ALLLL THE ROAST BEEF THEY HAVE AND BRING BACK MY CLUB SANDWICH!!!! We won't tell....“
“I stop going to the palm Ave bay plaza subway for bad sandwiches and service!! But Coronado Ave subway came to the rescue!!! Great customer service Anna was my sandwich artist and she didn’t think twice about helping me, the store clean and the team is friendly! Food is fresh and the right size !!!“
“Located in the Rosecrans Plaza by Chuck E Cheese. Customer service could be better, specially when they're preparing your food, but my sandwich was made perfectly and was very satisfying with that typical SubWay taste. Ingredients were fresh. Overall, I had an okay experience at this location.“
“I had an awesome experience at this Subway location! The team Samira, Sanam, Jimmy, Aragon, and Matt were all incredibly kind, attentive, and efficient. They made my sandwich exactly how I wanted it, and the ingredients were super fresh. The store was clean, well organized, and had a great atmosphere. It’s clear that the staff here take pride in their work and genuinely care about providing excellent customer service. I’ll definitely be coming back highly recommend this location!“
“I recently visited this Subway Location for the first time after noticing that my local Subway store was not participating in the online offers. I have to say that this location is great! My online order was ready when I walked in and the staff were friendly and welcoming. I decided to surprise my co-worker and get her a sub while I was there. The staff member Marzy was super friendly and paid close attention to all the details. The ingredients were all fresh and the restaurant was clean considering it was their lunch rush. Overall a good experience and will be visiting this location going forward.
Parking: Plenty of parking.“
“I go to this place after going to the gym nearby to either get a breakfast sandwich or a or a sandwich that can last me two meals breakfast and lunch lunch and dinner etc etc. Service is great the employees know you real well if you come regularly and always happy to see and make a sandwich custom to your taste. They've got a wide selection of basic sandwiches again that you can customize to your taste.“
“Blessed be the 24 hour Subway. May it remain and serve forever. Praise be to the staff of the 24 hour Subway, who stand ready to make me a sandwich at 1:47 AM on a Tuesday if need be.It’s Subway. Sometimes you need a sandwich regardless of the time. Back in the old days of North Park, it used to have bullet proof glass haha“
“Had a meatball marinara subway this afternoon with my good Friend Jay and they were delicious .
Parking: It's a plaza with other businesses so there is plenty of parking for handicapped and other regular spots and all are free.
Wheelchair accessibility: There are several spaces available.“
“I stopped in for a quick lunch to go and ordered the Ultimate Italian BMT special of the day on Parmesan Oregano bread, with chips and a drink for $10.99. The food was fresh, the restaurant was clean, and everything was made just the way I asked.
But what really stood out was Angelina’s customer service.
She was incredibly polite, welcoming, attentive, sweet, and professional from the moment I walked in. She made what could have been an ordinary stop feel genuinely pleasant. It’s rare to come across someone who carries that level of care and positive energy in a fast-paced environment.
Angelina is the reason for this 5-star review—she went above and beyond and absolutely deserves a raise. Subway is lucky to have her, and I’d return to this location just because of the experience she created.“
“We ran in tonight to grab some dinner, I haven’t been to a subway in quite some time. The young man, Ethan, was helpful and did a good job making our sandwiches. The Philly is so good! And the footlong cookie was perfectly crispy and soft! I will definitely be returning.“
“This subway is location is amazing. The employees are always so nice and professionally trained. Food and service is a 10/10!
Met the owners a couple of times and they're so welcoming and polite. They sure do know how to run a business
Definitely coming back“
“I got to meet Jamie today and he's a bundle of joy. My sandwich was a 10/10, my service was a 12/10. Id come back just to see him do his thing professionally, cause from the looks of it. It works for him and it works for me as long as there is mutual respect and he was a doll.“
“This location is convenient for anyone working or living within a four mile radius. There is a full shopping mall here with several eateries and a grocery store. The lot is huge, so plenty of parking, even during holiday season.
This Subway has a couple of women who work the day shift like pros. They make a sandwich like it’s nobody’s business and not once have they ever messed it up. I have busted this store more times than I can count on my fingers and toes, so it’s about time I gave them their props! Way to go girls. I sure hope your manager appreciates you as much as all us customers do!“
“Usually great service, but today walked in, no greeting, said hi even… lady with blue hair did not greet me or say hi back after I said hi. Completely ignored me. Had to wait for other guy to come out from behind the back to get any acknowledgment or service.“
“I've gone to this location for a few times now over the last few months because I got a job near the border and this is on my way. The food is great but so is the service, which is very rare when it comes to Subway stores. Sometimes I go in the morning and there are two people who are both really nice, always welcoming and always smiling which eases you especially for someone who is new to the area like me. One of them suggested I get the BMT and it was delicious. Plus, the vegetables look great and also taste good. This store makes you feel not guilty for not eating at home. Keep up the good work!“
“Fresh food fresh everything they're really nice at city college and he was really helpful the manager is sweet and tell me he walked me back again tell him thank you
Vegetarian options: The vegetables fresh made and cut thank you“
“Came here for breakfast. Needed something to reset the bacteria environment in my gut. Subway freshness does the trick. This is a good location. Also nice and clean environment inside. The Sandwich Artist were friendly and made delicious sandwiches. You could never go wrong with subway.“
“No line, the staff was fast and cheerful.one team member recommend me a few different combinations of daises and made my favorite sandwich the cold cut combo and made it into something even better. Thank You Subway for not just having drones behind your counters but sandwhich artists that keep you coming back.“
“Arrived at about 5 PM 10.10.24 — forgot about the $2 placed in my pocket and got confused on the change given to me.
The most kind and professional woman working there, tried her best to redo the transaction after I assumed she didn’t give the correct change, and finally the money was in my pocket 🤦♂️
Just want to say thank you 🙏🏼“
“I honestly think this is the best subway I've ever been to. I have been coming to this subway for almost 2 years. As soon as I walk in I'm greeted by name, and my sandwich of choice is known. Shawn and all the other employees truly are awesome, and take pride in making everyone's sandwiches. I will drive by several subways just to come to this one, and I would say that says enough.“
“I went to subway on 35th and National Avenue today 03/24/2021 around 2:25 when a tall white man walk inside with OUT A Mask the young female employee working at that moment told him he need it a Mask, to leave the store he refuse to leave and she kept insisting to leave I love that their is still people taking this seriously and even her being a woman try to refuse service to him he argue until I had to let him know he had to get out and told him to leave I feel good with this kind of employees trying hard to keep this virus out this world good job !“
“EXCEPTIONAL SERVICE FROM ROSA! She was by herself and had a little rush line but took care of all of us in minutes! It looked like she did everything with her eyes closed lol I’ve been to other subways where they have more than one staff but Rosa would outwork them! We need more people like Rosa! To whoever her manager is, she deserves a raise man!“
“The person working this today at around 4pm did an excellent job, and she was working all by herself with a very long line! I am however very disappointed with the management of this Subway thinking it's okay to have their employees working by themselves during busy times. Stop being so cheap and hire her some help!“
“The good:
They have some of the hardest working staff there. I hope they get paid well.
The bad: the don't sell just a cup of ice. Even on days when it's 93° outside.
The ugly: if you look like a transient, they will ask if u can pay before starting ur order.“
“The food renders nourishment and the staff is friendly and their service adds a positive element to your day. This place is also a conveniently placed location with a toilet. Sometimes your on your way to town when suddenly alarms start to blare in your lower guts. "Uh oh!", you cry. But rest assured, the toilet here is in working order and usually stocked with toilet paper, hand washing station and soap. Although the toilet seat is a bit small, it nevertheless ends up being a lifesaver.“
“This is the second time I’ve been served by an awesome young lady, Katrina or “Kat.” The first time, she really made my day. The second time I observed her use excellent customer service with the customer ahead of me in line, who also seemed to have her day made. If I could rate this location a 10 simply for the kindness and stellar work of Kat, I would gladly rate it in a heartbeat. Keep up the great work Kat!“
“I ordered online and picked the time to pick it up. I received a message saying my order was done for pick to which I was not even close to being there. But once I arrived come to find out my order was not ready. It took a few minutes but the young man finally found it and was glad to help me. I am glad I was late and it wasn't ready for the employees was superb“
“Was craving a Subway and stopped at this location before my doctor appt. Sandwich was delicious! The young man working on Sat around 1 pm made my sandwich so good! He was pleasant and quick. If your craving a tuna samich check out this Subway :)“
“Subway is pretty good, I want to like them more but Everytime they count every single slice of whatever they a putting on my sandwich I grid my teeth a bit thinking of how the 'sandwich artist' has turned my meal into a math problem...“
“I literally will not go to ANY other Subway - Rey always makes sure my sandwich is hearty and every bite has each ingredient I ask for!
I appreciate that he doesn’t half-ass the process and makes the food the way he would appreciate it himself.
The young lady with the burgundy-reddish hair is also very sweet 😊“
“Great customer service. The staff is friendly and efficient. Eduardo was great, knowledgeable and helpful. The restaurant is clean and provides a pleasant environment. The food is great quality. We had a wonderful experience here at this location.“
“Above average subway. Decent food decent service. If you do not compare it with other subplaces, this subway is fairly decent.
Usually order online when I get subway nostalgia. Staff is very skillful to handle online orders.“
“Last 3 visits staff extremely courteous, gentleman was especially professional on 2 visits....Meatball sandwiches , Roast Beef sandwich,Tuna sandwiches they make my requests to perfection
Parking: Lot of parking in the strip center
Kid-friendliness: Shouldn't be an issue“
“I must say that the team at the Subway at Fairmont University we're very professional despite me flipping out and being very rude in terms of the inflation and used to cost $50 for four meals and it was $50 for three I do apologize publicly for my attitude and I do appreciate them handling things with respect“
“You wrote a review for Subway A moment ago4.0 star rating9/20/2023I would appreciate the taste even time if I were to pay more attention to what I taste because yesterday was my 27th birthday. I chose Lay's baked chips to find out that it tastes a little sweeter than regular chips. Though I taste a little saltier to enjoy the taste, my Cherry flavor mixture drink of Sprite and Powerade tastes like the Gatorade fruit drink. I was amazed that my "Build Your Own" sandwich had an egg, pepperoni, and Rotisserie chicken more powerful than sauces and veggies. The service is very nice and considerate allowing me to relax and/or study online to get help from Mesa College nearby.As for the atmosphere, it has a moderately good space that might look cramped and limited for those of us who wish to eat out healthier than usual. Make your choice all the best to choose the "Build Your Own" sandwich, although I recommend my own creation to anyone. Egg, beef, ham pepperoni, and Rotisserie chicken taste delicious with sauces and vegetables.“
“Been to many Subways in my life… this one has by far been the most consistent and best. Consistently Fair portions, friendly staff, and fast! Been here at all hours except breakfast time from noon to midnight and never had a single issue.“
“The Subway sandwich makers at this location are the best! I eat subway all over the place because it's good food and it's consistent. I have worked near this location on MCAS Miramar for nay years and eat here often, and I have to say this location has some of the best representatives Subway has to offer. They are always greeting the patrons that eat here with a smile and a great attitude, even with the Covid mask rules...no matter how busy they are and they are fantastic with their service. Keep it up. you are an exemplary group of Sandwich makers!“
“I personally have had a nice experience the two times I’ve been here. Each time the sandwiches were made as ordered. Maybe not the way I would want it to be (Even with ingredients so each bite is similar to the next.), but at least they don’t miss ingredients like many other fast food places - And there are a bunch of ingredients that I ask for. Reason it’s not 5 stars is because the service isn’t great. Only the first time was I greeted.
Vegetarian options: It has it
Dietary restrictions: You can get something as a vegetarian option.
Parking: Isn’t a busy shopping center based on the several trips I’ve made to this parking lot for different reasons.
Kid-friendliness: I has places for kids to sit……“
“The older lady that was working today around 1:50 pm thursday jan 2nd was the best employee of the new year. She let me bring my bike inside, gave me the best attitude and made me feel very very happy.. i will be coming back many more times because of this lady... good job. My sandwiches were Hooked Up. I asked for alot and alot she gave me... thanks subway
Kid-friendliness: Yes“
“This Subway is the way..Every time I'm in the mood for a quick fix to end my hunger, this is my spot.Everything was made fresh and extra tossed. "YUMMY" In my tummy!!A BIG THANKS TO MS.VIRI. Great service with a smile in and out, nothing more I could ask for.Staff, you guy rock ?.“
“I’ve never written a review for a Subway location before, but this time I had to.
I wanted to give a big thank you to David.
I placed an order through the app, and once I got back home I noticed it was made incorrectly.
I went back and the person who initially made my order wasn’t there, but David made me another sandwich at no extra cost.
But it wasn’t just the sandwich that he made and the polite service he provided that impressed me, it was standing in line watching him handle three customers who didn’t know English. He clearly didn’t speak their language, but he provided a smile and guided them in properly ordering their food.
On top of that, I watched him make my food while a customer shoved a phone in his face asking him to speak to speak with that customers friend and take his order. To my surprise, he did that with a smile on his face as well.
He multitasked like a champ, and never once became rude, frustrated, or annoyed with any customer.
Whoever owns this location should seriously consider making David a manager and giving him a raise, and based on a lot of the other reviews I see here on Google, potentially having David train the rest of the team on customer service.
I own a company myself, and to have a team member represent your business the way he represented this location, is a team member who should be valued.
Thank you David.“
“⭐⭐⭐⭐⭐
I recently had the pleasure of visiting my local Subway, and I must say, the experience was elevated to an entirely new level thanks to Eric! From the moment I walked in, I was greeted with a warm smile and a genuine enthusiasm that made me feel right at home.
Eric's knowledge of the menu was impressive; he effortlessly guided me through the various options, recommending the perfect combination of fresh ingredients for my sandwich. His passion for quality and customer satisfaction was evident as he meticulously crafted my order, ensuring that every layer was just right. It’s rare to find someone who takes such pride in their work, and Eric truly exemplifies that spirit.
What stood out most was his ability to connect with customers. While preparing my meal, he engaged in friendly conversation, making me feel valued and appreciated. It’s not just about the food; it’s the entire experience, and Eric understands that perfectly. His energy was infectious, and I left the store not just with a delicious sandwich but also with a smile on my face.
The cleanliness of the restaurant and the way Eric handled every aspect of the service, from ingredients to the checkout process, showcased his dedication to excellence. It’s clear that he goes above and beyond to create a welcoming atmosphere.
If you’re lucky enough to visit Subway and see Eric behind the counter, you’re in for a treat! I highly recommend stopping by for not just a fantastic meal but an outstanding customer service experience that will leave you wanting to return again and again. Thank you, Eric, for making my visit so memorable! Keep up the amazing work!“
“This location makes the subs a little better than the other places that I've been to.
Very clean place.
Accepts almost always the app deals.
The two ladies are very fast.
That's why I drive a little extra to get to this location.“
“Hi friend! It's barely going on 7:57 PM and I have to tell you that I came here to get a great sandwich. cause I know they were gonna make me the best one possible but unfortunately they have the doors locked and I don't know why because it says if they don't close till 10 even if it was 9 I would understand but it's not it's barely 757 do better!“
“Visiting from LA. Food was great, staff was friendly but seemed shocked when i said i wanted 12 footlongs like i was joking, once my friends came in they knew i wasnt.
5 stars⭐️⭐️⭐️⭐️⭐️
Hope this review was helpfull“