Starbucks Coffee Company
$ • Coffee Shops
Hours:
7026 Santa Teresa Blvd, San Jose
(408) 833-3702
About Starbucks
Customers' Favorites
Starbucks Reviews
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DUDE! The best Starbucks on the planet ��! I'm in there almost everyday before I teach. Always order the same thing, venti iced vanilla coffee w/2%. The staff is ALWAYS super friendly and seem to have a genuine concern for the customer's well being. It's so refreshing to walk into an establishment and be greeted like an old friend. Thanks to Christian, Steven, Andy, and especially Jose for always getting my order correct EVERYTIME. Other Starbucks and retail establishments...read full review
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company offers a variety of drinks and food in a well-maintained, clean store with a good ambiance. The store is known for its friendly staff who often write sweet messages on drinks, and many customers enjoy popular choices like the caramel ribbon crunch frappe, pink drink, and mocha cookie crumble frappe. Despite the busy environment, the staff generally work quickly and work hard to serve customers efficiently, especially during long lines that tend to move faster than expected.
However, service experiences can vary. Some customers have appreciated the respectful and helpful attitude of specific employees, noting a particular staff member who provides excellent service and deserves recognition. On the other hand, there are reports of poor customer service, especially at the drive-thru, where customers feel ignored or unacknowledged, with some describing the interaction as cold or unfriendly. One reviewer mentioned an employee who seemed rude and annoying, affecting the overall experience. While most staff are friendly and accommodating, the inconsistency in service quality can impact customer satisfaction.
Overall, Starbucks is a popular place with good drinks and a nice environment, but customers may encounter varying levels of service, especially during busy times or at the drive-thru.