McDonald's in Santa Ana

“It aint the prices, it aint the golden arches, or the quickness of the food. It's the cashier thats says goodmorning when you ordering a fresh coffee, the manager that always gets the order on point, and the Locals of 714 that make this McDonald's one of a kind. ?“

“This location provided excellent customer service. There was an employee waiting to assist you with the ordering kiosk, I've never seen that before. She was very pleasant and helpful. The food was good, hot, fresh and presentable. The restaurant itself has some slight noticeable wear & tear, but was clean & in good order so overall we had a great experience. Good job team!“

“The staff here is very kind, there’s an employee walking to the tables offering to provide sauce and take trash, welcoming incoming guests. This location still has the soda fountain in the lobby. And my food came out super fresh. Thank you!“

“Headed out on a busy Monday morning and Christian Anderson have 110% service with a smile! The line was at least 15 people deep and he continuously told Everyone with a smile on his face that he would be right with them. He was working the register and the coffee machine all by himself. The ladies in the back were hustling so hard trying to get the food out as quick as possible. Unfortunately the coffee machine broke in the middle of him making coffees. He smiled and said- I’m so sorry the hot coffee machine is broken but can I offer you iced? This guy had minimal help and continue to give great customer service in a conflict. He deserves a raise and a huge thank you!“

“Great experience at this McDonald's inside SNA. Food was great and to-order. The service really stood out. The man running the cash register was actually standing between two registers and running them both at the same time. I've never seen that before. It helped move the line quickly, and he was friendly and professional as he managed to do it. They serve breakfast until 10:30a (at least on weekdays), so you'll have to order a McMuffin instead of McNuggets for your 11am flight!“

“This location is always friendly, but I do have to ask for everything fresh if I dont somtimes I get cold frys,who wants cold frys, or a sandwich thats cold.
I have been visiting this location since 2012 as I work at John Wayne Airport.
Unfortunately 80%of the time they say the icecream machine does not work. Right now we're going on 3 months straight .
I visit the restaurant after 8p.m. now .
But the daytime shift says the same about 50% of the time.

Overall I love this Mc Donalds when the food is fresh.
There are 2 employees that have been there for the longest time and are always so welcoming.
1 is a younger kid with slick back hair,he's Hispanic and im blind so I never get his name. He's been there atleast 5 years.
The awsome manager that makes my experience great also is Salvador ,middle aged, handsome bald mexican .
He always finds a way to make you laugh or smile.
I believe he's promoted to manger, and if I ever have an issue ,he makes it right.
I ordered 3 weeks ago 2 double cheeseburgers. I got 2 single burgers .
Not only did he replace the order , he gave me a refund for the invoice on my next order.“

“this is the restaurant I was at that morning after Costa mesa Home Depot display reset shift. The site boss ending the shift after 8 hours saying that he doesnt allow overtime. Than jrw for armani Caffè has me wk. the same overnight shift and the billing shows overtime and dbl. time. My supervisory is is playing with the labor to make an emphasis as if the management capacity has extra effort? Caught in a net! Mcd's was cool, 2 for 6 eggmc's. Fresh food.“

“The Best Coffee in the world.

Vegetarian options: The fish sandwich meal is great.

Parking: Enough parking and safe.

Kid-friendliness: Great friend service.

Wheelchair accessibility: Yes, it's handicap accessible.“

“What can anyone really say about the food? McDonald's has damn near perfected the art of making sure you get the same quality of product at just about any McDonald's in the u.s., so really what is left is the people working (customer serv8ce) the appearance of the establishment, and the overall feel or ambiance of the place which I gave both 5 stars because they definitely take care of not just the customer but a perfect job taking care of the property as well!!! One of the best ones I have ever been to !!“

“Best mcdonalds in the area still has a functional playplace and the staff everytime ive been to it seems to be the local people because they are always so welcoming and nice.

Kid-friendliness: They offer a great play place and are not annoyingly strict.“

“Line was ridiculously long and there was a 5 minute pause in between each order. Don’t ask why. Then the fries were great but my Big Mac had def seen some better days…well minutes, maybe an hour with how long it tasted like it sat there for, very dry. It’s usually much much better. Idk what the problem was this night but they were really off their game.

Parking: If you’re in a
hurry or have a really nice car that you don’t want to risk being damaged then don’t come here…ever. There’s never a safe time really.“

“I love this McDonald's becaus#@e my son ? a difficult time making it all the way up the structure to go down the slide. So most of the time we have to help him, or we end up just staying at the bottom. Oh s and the employees are so kind on Oki) ñm ki“