“Believe me when I say this your guys are are something special day and night crew not only the best in business In the state of CA but nothing against the rest but you guys here on Pacific Ave is the best in the country by far great service people skills restaurant always nice and clean that's exactly what makes it so much easier choosing you guys as my #1's Ty for that keep up the good work I'll most definitely be back corporate please give this crew here on Pacific a bonus or raise for doing what they do best keeping customers happy/satisfied always with a smile on their face while doing it free from wet spills sign is out so never fails nice/respectful staff:)“
“This McDonald's is on Ben Holt they're consistently making mistakes their food is McDonald's they did make it right when they messed it up don't order fries if you order fries you better be eating them as you're going out the parking lot cuz they don't stay fresh very “
“This particular McDonald's probably has the quickest drive thru service I've ever experienced! I've pulled up when there are about 10+ cars in line, and never had to wait no more than 5-7 minutes. Idk what you guys are doing in there...but keep up the great work!“
“One of the best experiences my family and I have had at a McDonald's. The line was moving quick at the drive thru and the food was ready as soon as we approached the window after paying. Food was prepared quickly, but also neatly with the fries being hot and fresh as well. One of the better locations in town!“
“"McDonald's is my go-to spot for a quick and satisfying meal! Their iconic burgers, crispy fries, and creamy milkshakes always hit the spot. With convenient locations, speedy service, and affordable prices, McDonald's never disappoints. Safe!“
“It's McDonald's what more could I say? You know what you get when you go to a McDonald's. Food wise it was good but as far as service and atmosphere it's nothing like the old days, customer service seems not to be a top priority these days as some employees seem to have bad attitudes and atmosphere looked plain and boring compared to the old days of colors and more kid friendly, this is just mu observation.“
“The nuggets are always cold and stale. Updating my review. The crew seems to be working hard at their job with more of a pleasant attitude and the manager is always helping them. I don't mind visiting the charter way mc donalds and I see them trying to keep the outside area clean too. Maybe it's a different manager but I will say that I totally notice a difference and it great!“
“The morning management seems to be very unwilling to accommodate the customers request, example a cup of iceKid-friendliness: Mc Donald's use to appear to be more kid friendly, used to have a kid friendly fibe , I suppose the animated characters like grimace & Ronald McDonald definitely helped and these days you don't see the animated characters really anywhere. No mc Donald's birthday party roomsWheelchair accessibility: Access to wheelchair entrance“
“Update: Monday, January 15, 2023 PMThis is two reviews one. First, I ordered DoorDash delivery the other night from this McDonald’s and it really got screwed up…the whole order was wrong. I complained. Somebody noticed because a day or two later I received a call from Samantha who is, I believe, the daytime manager. She offered to remake the order.I took her up on that offer tonight. I went into McDonald’s with a print-out from my DoorDash order. They made the order and everything was perfect! Quarter pounders with cheese were made correctly and the McNuggets were fresh and hot!I appreciate a business that stands behind their products and takes care of their customers like this.I know McDonald’s gets a lot of bad mouthing. But I find that you ask for the order to be cooked hot and fresh, it is actually good.Thank you, Samantha for making it right.I am a happy customer!———————-Update: Wednesday, November 1, 2023 PMWent here specifically tonight for McNuggets. Very disappointed! I asked for them to be cooked hot and fresh and I think they were but they were overcooked, dark brown, almost burned? I should’ve complained but I didn’t. I ate them in misery. Different crews run the operation differently. This was not a crew I was familiar with.Better luck to me next time if there is a next time!_______________Update: Tuesday, October 24, 2023 PMI needed to get my McDonald’s fix tonight. I used the app and got the deal… 20 piece McNugget and a fry!I asked for both items to be cooked to order and they were! Hot and fresh!McDonald’s food is actually tasty when it’s hot and fresh. Once it cools off it has been sitting around for 15 minutes it’s no bueno!I was still hungry after my McNuggets and I had a code from the survey…buy any sandwich get any sandwich free. So I used it on a couple of fish filet sandwiches. Again, cooked to order. They were cooked fresh and hot, the bun was steamy and soft. Quite tasty. Only thing I noticed the sandwiches have gotten quite small! Tiny! And the price is now $5.39! A great example of shrinkflation.Come on Ronald…either make the sandwich affordable or increase the size. You can’t have both.This particular McDonald’s has an awesome crew in the evening. They are efficient and friendly.Kudos to the crew!!—————————Update: Saturday, March 4 2023 PMThis McDonald’s has some good managers!I asked for my chicken nuggets to be made hot and fresh and they were!Kudos!————————-Update: Monday, November 7, 2022 PMLate night cup of coffee? Yes!I stop here frequently to pick up a large decaf in the evening. Normally I get good service but if JENNY is working, I get amazing service. She is an awesome manager.If they don’t have decaf or if it’s been sitting there a while she will see to it that they make a new pot!And then I had my 10 creams! Lol—————————-Update: Sunday, September 18, 2022Typical McDonald’s. They don’t listen to what you request when you order. Tonight I wanted chicken nuggets. I wanted them made hot and fresh. I specified that when I ordered. One container out of the three that I ordered was made fresh and hot. The other three containers were taken out of a warmer drawer which pissed me off! I paid good money and I want hot and fresh food. Is that so hard to comprehend? I don’t want my hot and fresh food diluted with lukewarm food!Other than that the employees were awesome. They were quite busy. But yet they were friendly and congenial.I guess McDonald’s is back to their one dollar any size soda. My large Diet Coke was only one dollar. And yes, McDonald’s sodas do taste better than normal sodas. I guess it’s the water and the stainless steel syrup tanks.I’ll probably go back here but I will definitely specify how I want my food and if it’s not made correctly I will take it back and asked for it to be replaced!“
“Love the play area for the kids. Everyone is friendly & happy. The drive thru is great. However, the inside service needs lots of improvement. I get the vibe you should just pay at the kiosk and move on. Lots of homeless people hang out around the area, so the bathrooms are locked. This makes it hard for a little one that has to go !Kid-friendliness: Big open play area for kids.Parking: Easy parking“
“Food wasn't ready so we had to park & wait almost 10 min! Finally went in to get food! Still not ready or gave it to someone else! Bad enough prices are high here I could've gone to an "expensive" restaurant to get food for same price!“
“Not only did I get a Have a Blessed Day at the pay window - I also got a Have a nice day today! AND my food #2 meal Totally Fresh cuz I am eating it now in the shade! My fellow google friends when youngsters tell u to have a nice blessed day u have to 5 STARS not the place But the employees Who run it. God bless u guys at this McDonald’s and all other fast food places!!! Y’all make my day! And I wish u guys an awesome raise or fat bonus or a well deserved promotion!“
“Pulled up and ordered curbside...the team there quickly prepared my scrumdidallyumptiosness and brought it to my chariot (Harley Davidson) post haste. And even though it was feeling sub zero outside, the employee still had a smile on their face and were professional. Any company owner would be pleased to have such workers running their establishment. Parking lot was in exquisite shape as well as drive through, well as far as I could see it was. Will definitely be back.“