Customers` Favorites
Customers` Favorites
“Good food,,friendly and accommodating staffs👍“
Customers` Favorites
“I’ve been craving Mongolian Bbq for a while but haven’t really explored. Saw this place with good ratings and must say, the ratings didn’t lie! It’s a cosy hole in the wall place which you know that means it’s good. Staff are very friendly and attentive, explaining the menu and how this roll. I got the all you can eat with my boyfriend, it was so much food! I will absolutely come again and I will highly recommend this place to friends!“
Customers` Favorites
“Love their lunch items! Less greasy yet super filling lunch items if you are on the go! That being said, there is little to no seating area to eat the box lunch items.
If you are craving some Siu Mei (Cantonese Roast Meats), this is where you can also get items such as Honey Roast Pork (叉燒), Crispy Pork Belly (燒肉), Soy Sauce Chicken(是油雞), and Roast Duck(燒鴨)!
Important: They mainly accept cash. However, depending on who is in charge of payment during the day, they may be able to accept Zelle (no Venmo).“
Customers` Favorites
“I just bought some roast pork and roasted duck at this Hao Vi place yesterday 2/24/2024. Their food were very good as they advertised. The service was very nice and pleasant. Severs and cashier are very friendly and courteous. Definitely I will come back anytime when I am going to O.C.“
Customers` Favorites
“Love Love the food and service. Especially the food ❤️🩹❤️🩹❤️🩹“
Customers` Favorites
“Grill it or boil it. Good combo“
Customers` Favorites
“Great food going back for more soon 🫂“
Customers` Favorites
“Fresh ! 2 thumbs up“
Customers` Favorites
“Excellent service. One of the best attentive, friendly, knowledgeable, and nice group of servers (staff) I had encountered. The foods are great, fresh, great quality and quality, but is it the best in town? Somewhere up there top 50. Great decor and vibe upon entrance. Enjoyed the cocktails a lot.“
Customers` Favorites
“We came to this GEN a couple months ago and had a horrible experience. I read past reviews today and it was very similar to what people are claiming. We left so disappointed and for an AYCE experience, we left hungry since no one was coming by to tend to us.
I called and spoke with Ricky, he handled the situation like a total professional. Very attentive and listened well to our concerns. He offered to comp us one dinner if we would return and try them again.
We went last night and were attended to by Maddie who made her rounds on checking up on us. She left Phil in charge of tending to us and he did a great job of making sure we felt comfortable and had a better experience than what we had before. In the middle of our dinner, another manager by the name of Geri or Jerry came by to explain to us the change in management and how corporate is taking over to help out this location back on its feet. I can see by reading past reviews that past management let the place go. We understood and continued with our dinner which was a much better experience. I’m thankful for the staff.
Looking around and being that we have visited many kbbqs before as well as several other GENs, I could see that the staff is all extremely hard working. From managers to servers to bussers, even bartenders helping with customers beyond the bar. But I can see some flaws that continue to plague the place at no fault of the staff. They are super shorthanded and overwhelmed with the nature of this service. Hard to keep up with customers needs and demands. Hard to maintain a proper flow of how food comes out and the time how it comes out. Side dishes that I’ve noticed at other places are standards to start with where not brought out without requesting it. When they do, it’s not aligned with how the meats are prepared, but understandable that they are clearly doing their best.
Perhaps GEN should revisit how their ordering system is used. Perhaps a digital order service would take some pressure off the staff. Adding proper staffing would also greatly help them in their mission to pick this location up.
All and all, they deserve the 5 stars. The assistance from Phil, Maddy and Gerri made this a much much better experience than what we had a few months ago. I’ll be open to revisiting them again in the future with excitement in hope that they are able to turn this location around. Their enthusiasm and professionalism shows that they are fully capable of doing so and creating a fun and enjoyable experience for all customers if the higher ups do their part. Don’t leave your team in the dark and supply them what they need to continue to bring in your revenue and keep that strong GEN name.“
Customers` Favorites
“I frequent Lien Hoa for there roast pork and peking duck which I highly reccomend. The best bang for your buck; roast pig head $10! crispy skin, tender soft fatty meat with tons of flavor!“
Customers` Favorites
“I got in contact with the owner she was extremely helpful polite generous and kind.I had them cater our senior community luau of 200 people and it was such a great event and everyone enjoyed the food and even grabbed seconds. I love L&L Hawaiian Bbq and i will order again and highly recommend them to anyone and everyone. Thank you!“
Customers` Favorites
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“I frequent Lien Hoa for there roast pork and peking duck which I highly reccomend. The best bang for your buck; roast pig head $10! crispy skin, tender soft fatty meat with tons of flavor!“