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“Ella was so good! My caramel frap was so tasty, she was nice and added in all my inclusions (5!) I will be coming back in to see her every weekend! On the other hand, the girl with red hair was kinda slow with my sisters drink! But Ella rocked“
“I was in for Starbucks most promoted day of the year, **!!!RED CUP DAY!!!** WOO!!!! So incredibly busy, like line out the door, the entry way filled with so many people, so many drinks on that display shelf that they were beginning to place drinks on the sides of the black counter top. This little store was nuts!! I placed a mobile order hoping be in and out, which definitely was not the case. I ended up having a great time waiting for my order and getting to talk to the two girls handing out drinks and navigating the mess of snobby customers. I don't think people understand how online ordering actually works, I listened to numerous conversations many of which were nasty about the workers, and nasty about the amount of time they waited. When I got my drink I told the girls how great they were doing, and how they needed to keep smiling. They looked at each other and thanked me, I think they really needed to hear that. The kids working here are great.
Starbucks needs a better system, a better way to communicate with customers on how long orders will realistically take. Maybe... let the customers choose a pick up time like every other restaurant.
STARBUCKS DO BETTER, YOUR PEOPLE DESERVE BETTER!! YOU HAVE PEOPLE ON STRIKE ON US 287, THEY ARE TRYING TO TELL YOU SOMETHING IS WRONG.“
“We have been into this store many of times off the last few years. They are always super sweet. The manager always takes time to ask how we are doing. They are also super quick and love that there is space to meet for cheer meetings with the coaches. Lastly the store is always clean. Keep up the great work“