Starbucks in Thornton

“I’ll admit this but don’t judge, I go to Starbucks multiple times a week and have been all over the country and this was the best experience I’ve ever had at a Starbucks drive though. Here’s why: Ben. Ben asked me if I had tried a specific item that I had not. That threw me off. Never has another Starbucks rep asked me that. He laughed, he was happy and it made me happy. Thank you Starbucks team for making my work trip to Colorado so much more colorful!“

“I had never felt so welcomed and comfortable. I wish I got the names of the staff members but girl with black hair and girl with red and black hair. (I’m sorry I didn’t get your name) you guys were the prime example of hospitality. They deserve a raise“

“So my girl and I were on the way back home to ok from Colorado. We’ve been here for some treatments for her COPD! We stopped here for what would be our 3rd and probably last Starbucks of the day bc there are not many between Denver and Amarillo.After almost running over the very nice manager as he crossed the parking lot, Ang (who has control always of her wallet) didn’t realize she didn’t have her wallet in her hand til 30 mins down the road. This was the one time we dint use a debit card or the app so I was calling every Starbucks in between til I found the right one and the Barista who found the wallet and put it away saved us bc that was every bit of money we had to get home on! Thank you all for being honest and making the most AMAZING MATCHA!❤️❤️“

“I have been a happy customer here for years. Recently, my Shaken brown sugar espresso must have got mixed up with another order. It was a disappointment since I was in a hurry and couldn't go back to fix it.
I mentioned it to Makayla, the store manager, and ahe didn't hesitate to make it right. Excellent as usual.
Not all Starbucks are the same.
I will continue coming back again and again.“

“I am glad to see other positive reviews on this one particular employee at that location! Baristas name is Lee! Literally the only reason why my Fiancé and I come to this location is because of Lee! Energy. Conversational. Positive vibes. Excellent customer service. Thank you Lee for what you do! It is not UNNOTICED!“

“Not too sure why Ragu left a poor review. I was there when the situation happened and the baristas asked him multiple times if he wanted his drink remade after he voiced his concerns about the quality. For some reason he denied the baristas attempts and said it was okay, but then sat in the parking lot for 10 minutes writing his review. I overheard the baristas worried he was leaving a bad review despite feeling like they did all they could to fix his complaints. I thought they did a good job and have never had any problems with this store.“

“Gabriella was so kind and helped me decide what to order! She demonstrated wonderful guest service and I noticed she really had a positive effect on all the customers’ experience. She recommended me a drink while I was ordering that sounds really yummy and I’m definitely going to have to return here.“

“The Dragon Fruit Açaí is always a hit—been getting it for years and it never disappoints. Finally tried the Pink Drink, and it’s just not for me. Glad I gave it a shot, but I’ll definitely be sticking with my usual! And for beautiful blonde in the drive through, so sorry I forgot your name but thank you so much for your great customer service ☺️ 10/10“

“I took my senior parents in for their covid vaccine at the pharmacy today. (771 Thornton Pkwy location) The pharmacy was efficient with essentially no waiting. The pharmacist, Susan, was so kind, compassionate, and empathetic. My mom has many allergies. She had my parents wait 30 min after vaccination and checked on them several times. The pandemic has taken a toll on our isolated seniors, who are a vulnerable population so her kindness and attentiveness was greatly appreciated. My parents and are grateful they received the vaccine and that this was a positive experience. Thank you, Susan!! 🙏🏽“

“BEST STARBUCKS! I've been reading how slow this place is and it makes sense, if you did happen to go through the drive thru..... It would make a huge mess, not to mention block the entire entrance to King Soopers! Seriously though, it seems like this location gets all the bad reviews from across the street. They are always fast and friendly. P.S. this one is INSIDE King Soopers....“

“Everyone here was so super friendly. The store was clean. I love that they had a little coloring book station for kids. My kid is 25 years old and he may or may not use that. Haha. I would totally use it. Our drinks are always correct. There's a nice selection of food. Thank you so “

“Had a young gentleman make me a chai latte (delicious, nailed it) and my daughter a kids hot cocoa. He asked her name to put on the cup and 10 min later she can't stop talking about how tickled she is to have her name on the cup. Awesome job making someone's day ?“

“I had a very good experience overall. From the moment I arrived, I was treated with kindness and felt genuinely welcomed by the staff, which made a big difference. The service was smooth and professional, and everything felt well put together.

I decided to try the new mango lemonade with an energy drink, and it was honestly a great choice 😋“