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Mexican • $
“I eat at this location very regularly and the customer service and food quality is consistently great! If you live on the north side, don't even think of going to the one on 32nd and Lowell (look up the reviews). The Westminster location is worth the drive.“
“I placed an order for 20 minutes before they closed on a Wednesday night. I felt kind of bad about it and was expecting them to be pissed. But when I walked in, all three employees in the front happily greeted me. And I was offered a free large drink while I waited, which ended up being only a couple minutes!! There were actually utensils and enough napkins in my bag, plus they didn’t skimp me on the portions. My experience was pleasantly surprising!!“
“This was my second time eating at Chipotle, but my first time experiencing the protocols they have in place for customers with celiac disease—and I was incredibly impressed!
The moment I mentioned that I have celiac, the employee helping me took off her gloves, washed her hands thoroughly with soap, used hand sanitizer, and put on a fresh pair of gloves. She was so attentive throughout the entire process. When I asked for fresh ingredients, she used a clean spoon, and when another employee tried to add something to my bowl or handle it, she stopped her. She was the only person who handled my bowl the entire time I was going through the line.
I truly appreciated how seriously she took my dietary needs. I felt comfortable and confident that every precaution was being taken to prevent cross-contact, and that means so much to someone with celiac disease.
As I’m writing this, it has been about 9 hours since I ate, and my reaction time is typically around 2 hours. I’m happy to report that I’m feeling great with no issues! 😊
A huge thank you to the employee who took such great care of me! I wish I had gotten her name because she deserves recognition for how wonderful she was. This experience has definitely made me feel more comfortable returning to Chipotle in the future. ❤“
“I rarely write reviews, but this experience was absolutely worth it.
I went to Chipotle today around 7:45 p.m., and it was incredibly busy. Despite how hectic it was, the employee preparing the bowls, the employee adding the toppings, and the woman at the register were all unbelievably kind, friendly, and professional.
Even with the rush, they all had such positive attitudes and provided excellent customer service. Those three employees are the reason I’ll gladly come back to this location.
To be honest, many of my past visits here have been disorganized, and the customer service hasn’t always been great. But whoever was working tonight completely changed that experience. Thank you for making such a busy evening feel welcoming and enjoyable. Your hard work didn’t go unnoticed!“