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“I primarily visit this particular Dunkin at night because of 1 employee...He is the ONLY ONE WHO PAYS ATTENTION TO WHAT YOU ASK FOR. He may not always be the friendliest, but he's really great at his job. SEFI is the only reason I come to this Dunkin at night. Great employee...I hope management treats him very well. He's golden!!! Way to go SEFI!“
“This is definitely one of the busiest Dunkin' Donuts locations in the Danbury, CT area. It's open 24/7.
What they don't tell you is that after 10 p.m. only the drive-thru is open; yet they offer all the same products as the walk-in store. I mention this because I have seen numerous people try to open the door after hours and then leave because they didn't know the drive-thru was available.
The employees here are very well trained. They're an excellent example for some other D.D. locations.“
“There was 1 person scheduled to work this morning. She was doing the same amount of work as 3 people. Running the drive thru, mobile orders, and walk-ins. I felt so bad for her that corporate thinks it's okay to do this to their employees and keep cutting hours. This is how you get people to quit. She did a phenomenal job trying to get every customer's orders done. If she does the work of 3 people, then she deserves the pay of 3 people.“
“I just want to acknowledge the kindness of the DD employee with curly hair who worked on Sat 01/04/25 in the afternoon. You were so kind. I made a mistake and took someone else’s coffee and when I went to pay for it he realized of my mistake and was very kind. Great customer service!“
Donuts • $
“I was here on April 7th and was pleased with the quality of their donuts. Also, the coffee was fresh, hot, and made to order. The young man with the scorpion neck tattoo was professional, articulate, and approachable.
I didn't go inside to place my order, I used their drive thru, hence why I didn't add stars on the atmosphere.“
“Absolutely L O V E the morning crew during the week and love going there because of them! They are so full of energy and always get your order right. As for the weekend crew, not so much. For that reason I only go during the week. But those guys I give 5 stars.also ~ for the reviews saying how slow it is.. what do you expect?! Do you see how tiny this dunkin is?? Leave early, plan ahead and you'll be fine. Sheesh cut them some slack!“
“Dunkin is my favorite coffee spot around! They have great food options and drink options, sometimes it's hard for me to choose what drink to get because they have so many amazing ones! The workers truly touch my heart with their fantastic customer service I couldn't imagine nicer employee? my kids also love coming here because of their great cold coolata drinks, there are so many flavors it's shocking!?? “