“You get the best customer service unfortunately depending on who's working. I've been there where they recognize me and have my order already started. I've been there were they're extra bubbly and just overall friendly. Then there's times when I go, and the only thing they ask is what can I get you for the entirety of the visit.“
“Best coffee. Best donuts. Get your donuts early otherwise if you go for donuts later in the day, they will be hard as a rock. Early morning donuts are soft. Nothing better than a hot chocolate after you shovel snow. Btw if you are over 45, schedule your colonoscopy boys.“
“This is my absolute go-to Dunkin. The ladies are amazing! They make my entire day. I love my DD but they are not all created equal. My coffee its always perfect and never bitter. I only go here mainly for my morning gals and they never disappoint. Michelle and Ash are my daily happy…. and the perfect coffee doesn’t hurt. :)“
“Very polite when asked a question very professional answer food ready on time the manager running the shift is very understandable and very kind she manages her crew with a good attitude and respect I say this because the crew is not the problem people are when they argue with the crew of this location this Wendy's shouldn't be getting any bad reviews this crew deserves a raise and a party they aren't the problem costumers are the problem always trying to make somebody's day bad I give them five stars on how they handle these situation like I said before theanager running the shift is awesome she can understand better than costumers to the manager that serve me today thank you keep up the good work“
“Everything when will except for I asked for a medium hazelnut light and sweet hot coffee and received a hot regular coffee
Parking: Parking can get busy in full at times since this dunkin' donuts is directly across from Hartford Hospital“
“5 star awsome, clean bathroom, ? clean dining 5 star in employee keep it up awsome
Vegetarian options: 5star ⭐⭐⭐⭐⭐♥️♥️♥️♥️
Kid-friendliness: 5star⭐⭐⭐⭐⭐⭐⭐♥️♥️⭐⭐♥️⭐♥️⭐⭐⭐♥️⭐⭐⭐⭐⭐
Parking: 5star⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Wheelchair accessibility: 5star⭐⭐⭐⭐⭐⭐⭐⭐♥️⭐♥️⭐♥️⭐⭐⭐
Dietary restrictions: 5 ??⭐???⭐??⭐⭐?????⭐⭐“
“Stopped by to grab my coffee and bagel this morning between meetings. Stephanie recognized me from my old DD stop and gave me the biggest smile and best greeting. It really made my morning. Perfectly prepared coffee. Will definitely return.“
“My friend and I go here 3 to 4 times a week,depends on who's working. You can get great service or horrible service. Lucky for us it's usually the nice Hispanic woman working. The Indian lady is very rude and not welcoming. Come on, it's early morning.“
“This is for the Dunkin’ Donuts at 255 Farmington ave in Hartford. This is a drive through worth driving to and driving through. I like the mid day crew and always stop in that time frame . Friendly glad to wait on you today service . This shoukd be a model store for the Dunkin chain . The food is good the coffee is awesome and the wait is never unreasonable. Good people doing great jobs !“
“Everybody Luvs Dunkin 😀 ☕ & ðŸ©'s always Fresh! Nice Employee's and they make your coffee right everytime! If there was a problem with someone's coffee I've seen them make it over!! That Dunkin on Washington Street is one of the best ones around! As I'm concerned anyways.“
“Maple avenue Dunkin donuts in Hartford is definitely my go to and favorite branch. Even when something goes wrong they fix with no issues and or attitudes. Stuff happens it's how we fix it. Always hood vibes here. Don't know his name but tall light skinned guy with curly hair and high man ponytail/bun was playing no games with the recommendations today. Ordered the new pesto tomato and cheese but they had no pesto. Suggested avocado instead. Delicious.“
“Most Dunkins around here if you ask for your bagel to be toasted, even if you ask them to double toast it, they only let the bagel look at the oven in terror for half a second before pulling it away so that somehow it's actually colder than it was.
Just now, 258pm on April 29th, I ordered the $6 Meal Deal and asked for the bagel that my sandwich was on to be toasted. Now, I bit down into it expecting the bagel to be softer than the down on a baby duck, but boy did I get the surprise of my life. For the first time in about 25 years, my bagel was actually crunchy and REALLY toasted. Best sausage egg and cheese on a toasted sesame seed bagel I have had in decades, all because the employee actually read that the bagel should be toasted.
Now to go get dental work done to repair my broken teeth from the unexpected crunchiness.“