Wendy's in Jacksonville

“I’ve never seen a more efficient person than Dylan. I went through the drive thru didn’t have to repeat myself at all, no crazy yelling, just a professional asking calm and collected during a lunch rush what kind of drink. I was then thoroughly impressed by how he didn’t waste a second while filling drink orders, taking drive thru orders, and completing the payment transactions. I don’t normally leave any reviews but I had to ask the employee their name for this one. Great job and thanks!“

“First thing I noticed was how unbelievably kind Ms. Deanna was- I have never felt more welcome in a fast-food restaurant in my life. She took care of us like family. If there was any other way to show my gratitude for her, I would in a heartbeat. Second, how clean the bathrooms and the dining room was- this should be the standard for ALL restaurants. 10/10 coming back.“

“Was easily provided the best service here that exceeded the poorly rated Hamilton location.

Romondo did everything possible to ensure I got my order in a small waiting time of 3 mins he was also very attentive and calm by knowing exactly how to handle offer app orders.

I'm ecstatic I didn't have to explain myself over and over like at the other location.“

“So I decided to go to Wendy's for the first time in probably like 3 years. I was not disappointed! My cheeseburger was absolutely perfect. And I also got a chocolate frosty which I haven't had in years and it was amazing! The employees at the window and the order taker were so friendly and helpful, makes me want to just go back again and again and again!“

“PHENOMNAL SERVICE! ON PAR WITH CHICK FIL A! (from a former chick-fil-a employee) had to wait a moment for my food, as one does, and the girl (im so sorry i didnt catch your name ~ im always scared to ask because I dont want to make you panic) asked me probably 4 times when she came out if i needed anything else and even if i needed to refill/do i have my drinks! im blown away in the best way possible - managment please pass this on to your team and corporate please pass this on to your managers! amazing incredible delightful!“

“Well I'm a Uber driver & was there to pick up a order this morning.I said GM to the 2 young ladies upfront and both looked up & did NOT speak.One finally said can I help you(but with much attitude) Neither had name tags on.But one had reindeer headband on & other was a really big with braids, very rude..Dec 22nd,2025“

“They provide convenient service. I especially like their great quality, salty fries. Their small burger is good. I appreciate and like their Doublestack which has good flavor with cheese, ketchup, mustard, pickle, and onion. Their medium fry is a great side. I appreciate plenty of ketchup for the fries and to dip the burger.
🍔 🥔 🍅“

“On my way to the doctor's office on the south side where I normally don't go. I forgot all about this Wendy's. It was super clean. Staff was very friendly. I have never placed an order, at any fast food restaurant and received it as quick as I did today. And my hamburger wasn't slouchy and thrown together and the rapper twisted sideways. It looked like a professional done it. I'm just sorry that I didn't take a photo, cuz I was in a hurry trying not to be late for doctor's appointment.“

“I can't lie, I was afraid that my order would be cold and I was immediately aggravated that there was a HOLE in the middle of the area leading up to the microphone where orders are placed!

To my surprise, my food was fresh to include the hot and delicious fries and the young lady that took the order and gave me my meals, was polite, and she DID NOT FORGET to place my plastic ware in my bag! Thanks ☺️“

“I'm ONLY rating this Wendy's with 4 stars because of this one particular young lady that was the most kind hearted fast food employee I've ever been face to face with. Otherwise, I would rate it zero starts if it was an option and if she wasn't there.
So, hear me out guys.. this is what happened.“

“Wendy’s hit the spot. The food came out fresh, the fries were hot, and the staff kept things moving with a friendly attitude. It’s one of those reliable stops where you know you’ll get a good meal without the wait. I’ll definitely swing back through.“

“Interesting location in five corners. Getting in is ok but parking if busy might be a challenge. Went inside for lunch and found a relatively clean place however several chairs were up on tables giving the place a closed look. Order entry was smooth but no military or senior discount. Cobb salad good but the $7 Biggie Bag Double burger with bacon was sadly dry. Chicken nuggets and fries were hot and good. With those exceptions it's a nice place to stop.“

“I am honestly surprised at the reviews on here. I visited this location last week with my son and we had a very good experience. The food tasted great. I had the baconator, fries, and frosty. My son had the kid's tenders meal and for a picky eater, managed to eat it ALL.

Now, I also have to mention the kindness from Caleb (I think may be the manager?) He was awesome when talking to my son and even went the extra mile with the kids meal toys. Thank you so much again for your kindness! We'll definitely be back!“

“We been making this a family moment weekly lately because of some deals that they have on the app. Great app by the way! Above all other take out apps. Back to this restaurant. This place is on point as making our orders correct. And in a timely manner. Friendly service. And there was an employee who went above and beyond and make my kids smile. It means a lot to a parent. I didn't catch a name, but he was great. Kudos to all the staff here, as I see a huge positive difference above the other local places.“

“The food and staff here are amazing. The gentleman G was amazing preparing our food and our waitress Eve was off the charts with her service. Food was out of this world and service was top notch. Thank you to G and Eve for making my son's s celebration night for his report card an awesome night out!!!“

“Best Wendy’s I’ve ever been to by far!! Drive thru rollin quick, the chicken wraps were perfectly made, fries hot and fresh, and you all have a lovely crew there. Reward your workers for their exceptional service. Thank You!!!!“

“We just stopped today at this Wendy's leaving Nemours children's. We had to drive over an our for the doctor appt and stopped for lunch before we left for home.
These ladies fixed my order when I myself screwed it up and were so kind. The place is so clean and put together. The staff is fantastic. I will try reaching out to corporate as well as this Wendy's has been the best I been to in a long time.“

“This wendys has been really spotty for the first part of this year. But here recently they seem to have really changed up, my food is always hot, ive gotten the same lady taking my order and she is always awesome. I didn’t ask their names but, a middle aged man and woman. Both with alot of tattoos?? have made my recent visits exceptional.“

“I went to Wendy’s yesterday and had the best experience with Jaquan and Carla. Jaquan play around but I was ok with it ,they both offered me the key chain for the frosty and I purchased one. I had just got off from work and was ready to get home and I stopped by Wendy’s and they both lifted my day up. I’m glad I didn’t go to the one at Rivercity bc that was my first thought. Thank you guys you really look like you enjoy your job. Mrs. Kitchen“

“I unfortunately forget her name, but every time I go in the manager in the evenings always gets it right. If my order needs to be fixed, she makes sure it happens and she's one of the only reasons why I only go to this location. Food is always hot and the Frosty machine is never broke 👏🏻“

“Everybody at this location was super nice. The food was hot and fresh, the restaurant was very clean and everyone was busy doing something.

By far the best Wendy's we have been to in years!!!

Keep up the work!! You are all doing a great job!!“

“I got the Dave’s Double, Fries and Chocolate Frosty. Food Was Fresh, Hot and Delicious!!! The Frosty sealed the deal!!! The guy that took my order through the drive thru was very nice and excellent customer service skills!!! Thanks for a great Lunch!!!!!!“

“Today my wife and I decided to have lunch at Wendy's before heading home. The cashier ANNIE whewwwwww Chile. This young lady is the true definition of what customer service should look like. Wendy's either promote her or give her a raise. Her customer service was on point and with a smile 😊 I'll be back Annie.“