Customers` Favorites
Customers` Favorites
“The food was fresh and chicken not dry..the plaintains were fresh and not burned or overcooked..This Pollo Tropical BETTER than North Miami Beach and even better than Sunny Isles..Areas were clean (it was 7pm).. I had stopped coming to Pollo Tropical after going to the North.Miami beach and Sunny Isles only to find there dry chicken, VERY unclean bathrooms..“
Customers` Favorites
“I’ve come to this restaurant twice and ordered the same thing. (I like to make sure what I call order isn't a “hit or miss,” so I want to order it 2-3 times to ensure it's good.)
1st time was my own, and 2nd time was when I recommended it to my friends and family.
I told them, let's get the “Mad fries.” they loved it and wanted to come back… not only that, but it's worth the money. It's a nice big plate you can share with one person, and I'm a big guy. I am satisfied with half, so it's worth the price.
Now, the only reason I rate four stars is because I can't rate 4 1/2. It's a fantastic restaurant with great food, excellent customer service, and affordable pricing. You can taste and feel the authenticity of this place.
But their drinks are a little out of taste. The fountain drinks either lack gas or syrup, have too much syrup, or taste weird. Their drinks, like lemonade and juices, are also lacking in taste. The cups are huge, but we can definitely say size doesn't matter if the soda tastes weird. ?
Overall, it's a great place and worth the try. I hope you guys enjoy it!
Parking: They have a small parking lot next to them going down on south federal Highway, but right next to them is a pizza spot called “John” or “Jim” Pizza. I can't recall the name, but I sometimes park there since service is typically fast.“
Customers` Favorites
“I had an excellent experience at Pollo Tropical thanks to Ivan at the cash register. He was incredibly friendly and attentive, making the ordering process smooth and enjoyable. Ivan greeted every customer with a warm smile and was knowledgeable about the menu, helping me choose the perfect meal. His efficiency and positive attitude truly enhanced my visit. I appreciate great service, and Ivan delivered just that! Highly recommend visiting when he’s on duty!“
Customers` Favorites
“This restaurant is very good. It has many different Peruvian dishes and they are very good for the price and delicious. I always go to this restaurant before I go to my Kung Fu class. Add grilled chicken with fries, rice and beans or lomo saltado. Yely always serves me well and is always friendly.“
Customers` Favorites
“The restaurant is nice for families . The chicken was delicious . The fries were salty. The
Southern sweet tea advertisement was not that all. I purchased two drinks but was home could not return. They both tasted awful. The coleslaw was just ok . People were friendly.“
Customers` Favorites
“Every time I come from Chicago I must stop here! Food always Hot Fresh & Made to Order. The slushies & drinks are a must have with any order. Try the Fried Mac Bites❣️They open on Christmas & Lakia was so sweet taking my order 🤩“
Customers` Favorites
“Much Improved and now a really great PDQ! Looks like they have new management and the place is much more organized, cleaner and even the food quality is now in line with the best PDQ’s. Staff is friendly and attentive. I’ve had almost everything on the menu and everything is of high quality and very good, especially considering it’s a fast food joint. The Crispy chicken Mediterranean Salad with hummus is really good. Chicken is always fresh and tender. Stay away from the cookies as they are so good, they are ADDICTIVE! Kudos to the new management team and this PDQ location is Highly Recommended!“
Customers` Favorites
“I recommend the place, very nice, the service is incredible, both the cashier and the waitress serve you very well.
Parking: There is a park or large space
Kid-friendliness: Yeah
Wheelchair accessibility: Yeah“
Customers` Favorites
“Super recommended, we arrived by chance and were surprised with their food, attention and interior design, very delicious, native flavors, excellent service and very pleasant interior atmosphere, beautiful and visually beautiful, without a doubt highly recommended ✨“
Customers` Favorites
“cute girls working. 😆 food is good.“
Customers` Favorites
“We love Krispy Kruncy Chicken! This location has halal meat (certification displayed!) which is wonderful. We love their chicken tenders and biscuits. The location is not traditional inside a gas station, however it's well worth the fantastic flavorful chicken.“
Customers` Favorites
“i ordered me a grilled chicken sandwhich its juicy & tender...taste better than popeyes chicken sandwhich with less fat & soduim #muscleteam“
Customers` Favorites
“Chicken was good but the dirty rice was not The rice was not done it have no taste. Mac & cheese need to be cook more it was to watery. I don’t know what happen with this Popeyes you all usually have GREAT MAC & CHEESE. I don’t know why I pick that rice I should have stay with my mind RED BEANS & RICE!!!“
Customers` Favorites
“the food was great however I think we should give the employees a shout out especially Tamika she was super and she was fast and cordial to everyone there let's hear it for Tamika.“
Customers` Favorites
“A very pleasant experience. My tropichop with crispy chicken and avocado was delicious. The place was super clean, but what left me most pleasantly surprised was the excellent service of its employees. Everyone is very attentive, friendly and makes the customer feel very comfortable. Eduardo and Maria are excellent at taking the order super fast, and with a smile. Iliana and Rony were also very attentive. Thanks for everything!“
Customers` Favorites
“I go crazy for Popeyes chicken Sandwich .It is the best chicken sandwich out there.A whole chicken breast with mayo and a pickle and so crunchy and absolutely flavorful.Love there red beans and rice but way to much money for the amount you get!! Great bit not everyday that’s for sure.The chicken is delish and the apple pies are the bomb!Yum yum yummy“
Customers` Favorites
“The Hot Honey Chicken is a hit!!!“
Customers` Favorites
“The food is good but the people is a different story, I when to purchase a 14 piece meal for my kids and my self. and I was doing a favor for a friend, since I was going for my self, as he asked me to buy for her a 5 piece meal, everything was OK until a lady came to the register ( think it was the manager) I was using a coupon for each of the meals, I explained to her that one was for my home and the other one was for a friend but she kept saying I only can used one, again I explained that it was not for me the small meal why I'm going to get a 5 piece of I already was getting 14 pieces. just make to separate orders, but this small minded woman keep repeating her self that I can't, if my friend was there she still will have to do a second order... So no I will not recommend the location on 54st Northwest between 12th and 11th Avenue. they are rude and unprofessional... The old manager, was a kind an friendly lady. Train your management more than your cashiers... Their title goes over the heads. I'm going to Boston Market... even Popeyes is better...“
Customers` Favorites
“I love the churches chicken. Thank you for blessings my mom, myself, my husband and our children plus more with this food. Continue to provide exceptional food service and customer service for everyone. The good was great all my children will have a perfect church as well. Thank you again.“
Customers` Favorites
“I like this chicken. I took a risk and ordered delivery. I have ordered two times. It is very home style, homecooked, comfort like food. If you are American, sometimes you need this comfort food (we invented fried chicken). They seem to know their business, too, because I ordered through Postmates because I had a deal ($10 off $15 order) and they didn't give me the biggest, juiciest breast. Bur, the food was good/adequate and not too salty. It really satisfied a craving. I learned Postmates and UberEATS take a percentage of every sale. Keep up the good work and god bless you.?“
Customers` Favorites
“Stick to your bones and healthy as well. Great price.“
Customers` Favorites
“Excellent quality and excellent service, very attentive to customers and children, excellent cleanliness, thank you. A grateful customer. Congratulations ?
Kid-friendliness: Varied menu, excellent quality and good service, very attentive, thank you.“
Customers` Favorites
“The food is good, what I don't understand is why they sell such a variety of food because ultimately what they do is bore the employees with such a stressful job. It is better to have a menu with few products and everyone happy, employees and customers.“
Customers` Favorites
“As soon as walked in, a cashier named Karen took my order. Karen is such a sweet person. I ordered fried chicken. Karen told me that my food will be ready in an half an hour. So I waited in my car. To my surprise before I could get out of my car to get my food, Karen hand delivered my food to my car with a huge smile on her face. Because of her customer service, I will be back. I forgot to mention that the chicken was delicious and it is Halal. Thanks Krispy Krunchy Chicken.“
Customers` Favorites
“This has been a location where me and my staff have come too quite a bit over the years. But it seems that they are using a lower quality rice, and some of their meats have been overcooked like their chicken these days. Their plantains are still amazing, but I would recommend they look into some of their products quality.“
Customers` Favorites
“I've been a customer for many years , how I found the place was a Patient of my father , this guy owned another Restaurant in Hialeah , yet he would go here , and since it was close to many places I visited & visit , I started going there , It's favorite place to eat in Hialeah...“
Customers` Favorites
“Awesome hospitality and manager Carol is always lightens up my day. Serve within 5 minutes after placing order.“
Customers` Favorites
“I luv my pembroke Popeyes“
Customers` Favorites
“As most Popeyes the food is good. Always just right and quick. This location is not the easiest to enter on a tight corner but worth the squeeze in. They are helpful with your selection, with fast service.
Parking: Fast drive threw“
Customers` Favorites
“The service was excellent, fast and friendly. Our food was delicious. They also recommend the chocolate cake and it was great for dessert.“
Customers` Favorites
“I stopped here because police were routing traffic into their parking lot and drive thru around an accident. I ended up getting stranded in the parking lot. The manager was nice enough to let me just roll through the drive thru, so I decided to at least buy a Chocolate Cookie Cake. Just wanted to show my thanks for letting me use the drive through to get around the accident.“
Customers` Favorites
“Listennnn i was once a manager at popeyes 4 years ago, to make a long story short i would have vouched for the whole crew to get a raise, Mannnnn that was the best chicken rice and biscuit i ever in my life ate from popeyes i asked for everything to be fresh and Shanell/Shawntrell not sure of her name but her and her team definitely understood the assignment, I just had to do the review because they deserve it and this is now my new popeyes and i also got my food fast & awesome customer service we need more like you guys⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“I stopped by Pollo Tropical for a quick meal. Everything smelled so good, the place was clean everyone was very friendly. The food tasted very good and the pumpkin spice cheesecake was excellent. Thanks everyone ?? keep up the excellent work!“
Customers` Favorites
“the employees were in great spirits. and nice.“
Customers` Favorites
“the food was great, but some of the employees had an attitude.“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Amazing service and team is absolutely amazing“