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“First time inside. Staff were very friendly product was brought out to me quickly excellent atmosphere and very clean!
I will be back and I can see why the drive-through is so busy during the week!
I specially like their coffee cups that are able to be held without a sleeve. Good lids. “
“I visit this Dunkin’ every day for breakfast, and the service is always outstanding. The entire team is friendly, attentive, fast, and professional. I’ve never had an issue with my order, and the food and coffee are always fresh and delicious. Their dedication and excellent customer service keep me coming back every morning. I highly recommend this location!🤩“
“March 12th 2026 .
First time at this Bonita Dunkin ! I've driven past it so many times while it was being built, and now that it's open, I finally dropped in! 🍩☕ #Dunkin #Bonita #Coffee
It's a smaller Dunkin, as it primarily operates as a drive-through service location, though you are still welcome to enter and place an order at the counter.
I placed my mobile order and walked in to pick it up. I just wish there was more of a greeting IE: a simple, good morning, as you walk in. Just feel like they're NOT happy to do their job. DOWN RIGHT POOR CUSTOMER SERVICE TODAY. I've been to many other Dunkin locations, were I do get a good morning greeting from the employees, but not at this location.
I think the lack of face to face interactions with customers since this location is a mostly drive through. They don't know how to interact with people face to face.
Just my POV.“