Dunkin' Donuts in Cape Coral

“I come in here all the time, the food is always good and the service is fine, the only problem is, is that they never fill their drinks all the way, just went this afternoon and they handed me this as my drink, not a single sip taken but other than that. Still live, laugh, love Dunkin“

“My regular lady at the window in the am is sweet. They always get my order right.
Only gripe is this particular location won't put cream cheese on the bagel leaving it to a build your own situation. Not the best during a busy commute down del prado.“

“I want to thank the worker Clara 830939 for her kindness and thoughtfulness this morning.
I ordered on door dash and I didn’t receive my coffee. So I got a refund on my item and re submitted an order for my coffee and when I received the order. There was a note attached.
Please forgive us for forgetting the most important item. Here’s a refund and some doughnuts.

This was unexpected and thoughtful and I appreciate that there is kind people in the world that do the above and beyond still because it truly made my day. Thank you again.“

“This is my go to dunkin, especially on Saturday and Sunday. I interact with a fair portion of the staff and never have an issue. I use the mobile app to make it easier for both me and the staff and it works great. As a frequent customer I will say I don't understand the overwhelming amount of negative reviews, these guys tend to make my days better.“

“Because it was 3pm there weren't fresh donuts. I bought a dozen anyway and regretted it.
We waited awhile for service even though there were 3 employees there.
The coffee was unsweetened and bitter even though it was supposed to be sweet.“

“Usually dunkin is really good, but thus m I ring, my daughter and I get two cups of coffee, and two bacon, egg and cheese croissants. The croissants, eggs, really smelled and tasted burnt. We were starved. So it was good, but still had a burned flavor. We had just finished a 5-hr amazon flex delivery since 330 am.“

“We went to the Dunkin' Donuts in the plaza off of Santa Barbara Drive thru And there was an exceptional young gentleman named Giovanni. He really made our visit there very pleasant. It was nice to have that kind of customer service back at that Dunkin' Donuts. We will be back . Thx Giovanni.“

“They remade my coffee for me but initially they’re making iced coffees with granulated sugar. Nobody wants to chew on sugar while drinking their coffee. When I ask for liquid sugar at other locations they say “we always put liquid sugar in cold coffees”. Let’s get all locations on the same page! :) thanks!“