Customers` Favorites
Customers` Favorites
“We discovered Hongs in the Facebook group, Let's Eat, South Florida. The reviews were mixed, however we decided to try it. I called before we went to see if they cook with MSG and I was told that they did. When I asked if the MSG could be omitted the man I spoke with told me it could be omitted. We went to the restaurant last night and I spoke to the server about omitting the MSG and she said she would check with the chef. She wanted to know what dishes we wanted to order. Every dish I asked her about she had to check with the chef. Every dish we asked about they couldn't omit the MSG. We seriously should have walked out. I made the decision to stay because we were already there and decided just to chalk it up. We ordered egg drop soup, beef chow fun, honey roasted pork and the eggplant in garlic sauce. The soup was a huge bowl big enough for two and reasonably priced, however it lacked flavor. It was basically tasteless. The next dish to be brought out was the garlic eggplant and it was sizzling hot. It was absolutely delicious and the best eggplant we've ever ordered. The next dish to come out was the Chow Fun. The temperature on the dish wasn't cold. Maybe it was sitting too long but we felt it could have been hotter. Food coming out of a kitchen should be hot. I tried explaining this to the server but she just didn't understand what I was asking. I just let it go. It was extremely frustrating with the language barrier. She also forgot to bring out the pork. I had to ask for it. Pork was good but a little fatty. We were just about finishing up our meal and I see the server sit down at a table with a big plate of food. She just went on break. Not once did she look over at us or even come over to us before taking her break to see if we maybe needed anything. Also then the chefs and other server took their break. There was only one woman at the register dealing with take-out orders. We sat there for about 15 minutes. We just couldn't believe it. When the woman at the register finally finished with a customer, I went over to her and said I needed help at my table. She finally came over and I told her our food needed to be packed up and I also had to ask for the check. The woman walked away and came back with containers and just put them on the table. She then just stood there. I asked if she was going to pack up our food or if I had to do it. It seemed like she grudgingly did it. Also, their chairs are extremely uncomfortable, didn't encourage lingering. Absolutely awful service. Today, we were going through the reviews on Google and there were many negative reviews. Shame on me for not reading these reviews. If we had, we would NOT have gone. I give them a 1 out of a 10. One and done for us.“
Customers` Favorites
“good food.................“
Customers` Favorites
“Great experience with the staff & food“
Customers` Favorites
“{{restaurant.reviews}}“
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“We had a great time and the food was outstanding. We came on a night where they have entertainment.“