McDonald's in Fort Walton Beach

“I Ordered food on the app, My card got charged and I had an email confirmation/reciept at the right store, but the store never received the order. Either the Manager or the assistant Manager wanted me to wait at least 30 minutes before he could even attempt to help me, insisting the money would go back on my card within 20-30min. Even though that time had already passed from time I Ordered the food to the time I could get somebody at the register . I've worked in hotels, so I understand the pain of refunding people. So I waited patiently, even though it's a 7 day return policy minimum at most places.
Still had trouble getting my food, even after an hour after I made my order.
But thankfully the Guy named Jordan (I think it was) actually looked at my reciept and knew me as a regular, went ahead and made my food for me.
Nice guy, the rest of the staff needs more training and more attention to the register. Fries were hot.. so theres that.“

“Best McDonald’s in fort Walton by far. I was there the night before Labor Day and they were super busy but the girls at the windows were so incredibly sweet and the French fries were hot and salty and the food was warm and every bit of it was in the bag when they handed it to me. Just wanted to recognize them a little 💕“