Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
4210 University Blvd S, Jacksonville
(904) 683-5995
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Just spent 75 dollars to have plates of burned and old food toast was old I wouldn’t even feed it to my dogs….. I called to speak to the manager and one of the employees was on the other phone listening and yelled I told you if you knew the food was old why serve it!!!!!!!!nothing but young kids there playing instead of making sure the job gets done
I am writing this message out of sheer frustration with your restaurant. I frequent zaxby's quite often, and very rarely have an issue with an order, however, every single time I go to the store on university, order is always wrong, delayed, fries are cold (if I even get more than the 6 fries I received in my last order after asking for double fries. Sent the store a message on facebook, but have yet to receive a response, and from the staffs attitude inside the store I am absolutely...read full review
Delicious we need one up north in Pennsylvania
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Based on the reviews, this Zaxbys Chicken Fingers & Buffalo Wings location has mixed customer service and food quality. The customer service at this location is absolutely top tier, with a kind drive through worker who had good energy. The food was good and hot, and the Veggie Egg Rolls were amazing. However, other visits had issues. One order of light lemon pepper was very strong and wet, not dry rub as advertised. Another time, the restaurant forgot the cutlery and drink straw. The dining area felt uncomfortable and unwelcoming when teenagers were sleeping in booths with trash on the tables, and management should address situations like this promptly. The boneless wings and seasoned fries sometimes have a flavor overload. The app needs to be updated for curbside so customers do not need to make a phone call. One order for extra seasoning on fries got no seasoning instead, and the app deleted a $5 off $20 promo. Overall, the experience can be ok, but some say Zaxbys is going downhill lately.