Panera Bread

$ • Cafe, Salad, Soup

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About Panera Bread

Panera Bread is a new, beautiful, and clean store in the Lake Wales area. The staff is always friendly, helpful, and amazingly nice, exemplifying the spirit and culture of the company. Many customers visit once a week, often in the morning for breakfast items like bagels and a soft drink. The food is always fresh and orders are made to perfection. However, there are consistent issues with order accuracy, such as a missing bread bowl for a broccoli cheddar soup, and problems with customer service follow-up, leading to unhappy customers. Despite this, the staff's dedication to the mission statement and their over and beyond customer service is frequently appreciated.

Customers' Favorites

Panera Bread Reviews

3.5
92 ratings
5
48%
4
9%
3
9%
2
9%
1
25%
Food
4.1
Atmosphere
3.8
Service
3.6

Share your opinion about Panera Bread

Panera at lakes wales is exceptional! The food is well made, delicious and always fresh. But the most important part of this restaurant is their employees, I rarely leave reviews on restaurants, but the service I received here was above and beyond with Ebony (hope I’m spelling correctly) and Griselda. They are kind, diligent, and a joy to meet when you visit this location. These ladies deserve a higher position because they are excellent with customer service and business...read full review
Very good service. Super nice.
Take out for lunch half sandwich - delicious- and chicken noodle soup. Should have listed as broth. One small noodle and sliver of carrot and no chicken. $4.99 for each of those items with tax so over $11. NOT HAPPY

Read All Reviews(92)

Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday 7AM - 9PM
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